I called to ask a question about the 2019 machine and received so much more helpful information. Frank answered every question in the most helpful and friendly manner! I'm so thankful to have ordered that day, as you sold out immediately. I'm actually inhaling hydrogen and drinking the water as I write this. :))
I love my Lourdes Hydrofix. Bought it in 2019 and had no problem until recently. I unknowingly got the prongs wet which caused the machine to stop working properly. Frank was very concerned and helpful. I shipped my machine to them and it was quickly repaired, observed for proper functioning and returned! Frank has answered many questions for me with kindness, patience and knowledge! I would not hesitate to buy from Holy Hydrogen again, nor to recommend them to others! THANK YOU, Frank!
Very helpful and informative! I spoke with Frank for close to an hour and a half. He has a lot of knowledge regarding the Lourdes Hydrofix that he was able to share with me. I feel supported knowing that they have really good customer service. Thank you.
Words cannot describe enough the great experience with the customer service from HollyHydrogen.
The machine is a miracle by itself, feeling blessed to have such a device at the comfort of the counter, and knowing that it exceeds all its claims and beyond.
I love my machine and I am glad I bought- high quality product.
With that being said I was not able to understand the written directions in English. I could not figure out what the words were referring to so thank God for the Hydrogen Man video.
Holy Hydrogen is right! I was a little skeptical at first about the technology of the machine, as I have tried many different kinds on the market. However, this machine is amazing and exceeded all my expectations. This machine makes way more hydrogen than the other ones on the market and the breathing device is a bonus. The package came delivered quickly and securely. Great merchant!
I got my hydrofix about one month ago. I drink its water every day. Looking forward to feeling some amazing health benefits. The hydrofix works great. Haven't cleaned it yet and haven't used the gas mask yet. Hope the hydrogen water heals my blood and body. Please ask me again in 6 months.
The company seemed true to its word.
Holy Hydrogen shipped my order sooner than expected. I made an additional order and they were kind enough to combine my orders and only charge me one shipping. All my emails were replied to right away and staff was very friendly. I'm completely satisfied with my entire experience with Holy Hydrogen
It's hard to believe that something like this exists and that the medical world doesn't know about it. This machine has been such a blessing and a life saver. Words can't explain, it has helped improve my health dramatically! So thankful for this company and machine.
Called the office with questions on care and maintenance on my Lourdes Hydrofix as to when I needed to purchase a new filter. Spoke to a very nice and helpful Frank. He even set up the order so I could pay for the item a few days in advance when my paycheck dropped into my account. Frank made my purchase so convenient which I appreciate very much. I love these people at Holy Hydrogen. 5/12/2021
The service from Holy Hydrogen was excellent! They were always quick and ready with helpful information prior to purchase, answering my numerous questions. Ordering was easy and I was kept informed throughout the process. They went above and beyond what was necessary and were fantastic throughout. Above all, their product is fantastic.
I have used various natural energy modalities on myself, family, and friends with varying results from miraculous to "well, let's try something else". After hearing about molecular hydrogen, I did the research and found that the Hydrofix fulfills the requirements of providing both water and gas, easy to use, quality in construction and output. Personal results include more energy, balance, and clearing brain fog (amazing how when it changes you realize that you don't have it any more!) Friends and family report chronic pain lessening, fewer night time trips to bathroom and deeper sleep, lower blood pressure (confirmed at annual physical). I'm looking forward to future improvements as my cells replace themselves. After listening to the molecular hydrogen professionals, I am convinced that using molecular hydrogen should be the first line of defense and the Holy Hydrogen Hydrofix has proven itself to me.
Hello, Kate! Thank you for your review and sharing our product with your patients! Please keep us updated!
Every time I have emailed them with a question on the Lourdes Hydrofix they have answered back promptly and with a great solution or answer. Recently I sent it in for a tune-up before the warranty was void and they did a complete overhaul. The unit works like a champ an I feel confined to in the company and it's employees to continue their outstanding client service and relationships.
The Hydrogen generator arrived in good condition, and in a timely manner. So far, the unit seems to be performing well. I'm a little upset about the cost of shipping, not only for the generator, but also for accessories.
I was asked to write a review many days before I received the machine - that was annoying.
Otherwise I'm happy so far. The company was excellent to deal with, but I've only just set up the Holy Hydrogen machine. The instructions to set it all up are very clear; the water tastes great; and the water bags really keep the extra hydrogen in the water.
I have faith that the health benefits talked about on the YouTube channel Uprising 144K are real, but since it takes 1 - 3 months to notice the difference it's too early to assess.
I am very grateful for the scientists behind and creators of this product and I'm looking forward to experiencing the benefits myself.
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I'm very happy with my direct dealings with Holy Hydrogen and with Frank.
UPS on the other hand is very disappointing.
No delivery so far,
The tracking number says says delivery by Friday the 18th.
Thats 10 days
It was supposed to be a 3 to 5 day delivery at a cost of $150.
In spite of that I am really looking forward to receiving the Lourdes Hydrofix. Thank you kindly. Paul
I have been using the machine about 3 weeks. I have had multiple allergies for years that cause hurting in my stomach area. On viewing my stomach inside it showed the area becomes reddened in response. I notice that after eating and it becomes apparently irritated and I can feel it through discomfort after an hour or so after eating. At this time if I follow up with a glass of hydrogen water within about an hour of drinking the water the discomfort begins to abate.
Hope this is helpful to others.
Hello, Pam. Thank you for sharing your experience. We are very happy to know that hydrogen is helping you with your allergies!
The ordering process was efficiently handled was disappointed at not getting a warning of needing adapter from US PowerPoint to UK power point Yes it is shown in the manual. However most pieces, in fact all of equipment of this standard I have ordered online in the past have come with the appropriate adapter. With the guarantee being so precise. It was not even made clear if the guarantee would be honoured if used with the power adapter!. I'm now up & running Loving my Lourdes Hydrofix. While it was delivered speedily by Ups. I now have some problems contacting Ups & getting any answers. I paid them online for duties etc But have now received a further request for payment by DHL
I am very excited to start with hydrogen therapy, and after careful research the Lourdes was the only brand I was comfortable with trying. Holy Hydrogen double checked with me to upgrade my shipping (which actually resulted in a small refund). I am very pleased so far with both the product and the service I received.
Answer: Hello, AA! We apologize for any delay. This platform is not directly connected to us and we only received the notification today. The best way to contact us is via email at info@holyhydrogen.com or call us at 9721-266-0883. You can use any drinkable water (can not use salt water or contaminated water) for the Lourdes Hydrofix including RO and distilled water for both pitcher and main body. However, if you use RO or distilled water it will affect the hydrogen production a little. The water goes into the main body is used only for the separate electrolysis process and will not enter the drinking water in the pitcher, so you can use tap water as well. Some area has high mineral content in the tap water or well water, and you may need more frequent citric acid cleaning than usual. For more details, feel free to give us a call Monday through Friday 10 AM to 3 PM PST. Thank you and looking forward to connecting with you soon!
Answer: Hello, HF. Thank you for contacting Holy Hydrogen! There is no problem using Mountain valley spring water. We apologize for the long wait on call back request. We are receiving sudden increase in inquiries and we are short staff. We make sure that our customer service representatives are well educated on H2 and health to better serve our customers, and educating staff takes a long time… We are trying our best to get back to all customers in the orders they received, so please give us a little more time to get to you. You may also reach us via email at info@holyhydrogen.com. Again, we are very sorry fir the long wait and thank you for your patient and understanding.
Answer: Hello, Douglas. Please contact our customer service directly for troubleshooting and support. We apologize for any inconvenience. Holy Hydrogen Customer support Email: info@holyhydrogen.com Phone: 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Margaret. We are sorry to hear you are having a trouble. Please contact our customer support for trouble shooting. We are sorry for any inconveniences. Customer support info@holyhydrogen.com 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Samuel! Thank you for reaching out to us. We have the USA location for customer service and shipment. Please feel free to contact our customer service at info@holyhydrogen.com or give us a call at 971-266-0883. We are here Monday through Friday 10am -3pm (PST). Looking forward to connecting with you soon!
Answer: Hello, Samuel. We have the latest 2021 Premium Edition/International model at this time. Lourdes Hydrofix complete set comes with one cartridge installed, the inhalation set with a cannula, so you do not need any additional items to start using the product. Additional accessories recommended are: H2 Bag to take your H2 water with you on the go, and the additional Cannula IF you would like to share inhalation with another person. (One inhalation cannula comes with the complete set) Lourdes Hydrofix Premium Edition '21 Complete Set is $2,399.95 + S&H, Additional Premium H2 Cannula 2m long is $79.99, and H2 Bag 1L is $28.99. If you have more questions, please reach us via email (info@holyhydrogen.com) or give us a call (971-266-0883) Thank you!
Answer: Hello, Tami! Thank you for reaching out to us and we are sorry for the delayed reply. The review site is managed by a third party and often we do not receive the notification of messages. The best way to reach us is via email or phone and we will be happy to answer any questions you may have! Molecular hydrogen works in so many ways, and it is best that you speak to our representative to understand, and to see if H2 is beneficial for you. Thank you and we look forward to speaking with you soon! Holy Hydrogen Customer Support Email: info@holyhydrogen.com Phone: 1(971)266-0883. Monday- Friday 10 am - 3 pm (PST, USA)
Answer: Hello, Judy! Thank you for the great question. The machine you had mentioned is a large and heavy welding blow torch from China modified and marketed as a hydrogen machine by many companies. It only cost less than $90 USD. Www.dhgate. Com/product/h160-75l-acrylic-flame-polishing-machine/411725106. Html? Utm_source=pla&utm_medium=GMC&utm_campaign=newcarve&utm_term=411725106&f=bm%7cGMC%7cpla%7c10581233457%7c110257332371%7c411725106%7cpla-296557777111%7c011015006002%7cUS%7 rb.gy/ka5cnd Worst part is that it uses lye which is a very dangerous and toxic chemical and generates toxic and harmful gases far from pure. It contains other poisoned gas such as Cl2 chlorine gas, HClO hypochlorous acid. Chlorine gas is hardly soluble in water, so it does not settle in the water even if it passes through a container of water/second filtration point of the device. https://en.wikipedia.org/wiki/Chlorine_gas_poisoning https://en.wikipedia.org/wiki/Hypochlorous_acid In Japan, it is designated as a poisonous or deleterious substance. In the EU, it is a warring that concentration in the air of 0.5 ppm or higher causes a health problem. This is only a "concentracion in the air" and if "directly inhale" the gas, it is expected to have much bigger concerns to health. High concentrations of chlorine gas can lead to blindness and death. Therefore, it is not something that is okay because it is a small amount. It is also known as the poisonous gas used by the Nazis which generally causes coughing, lacrimation, chest burning, conjunctivitis, and tachycardia. It can also cause vomiting, sweating, and headaches. Further exacerbations may cause dyspnea, pulmonary edema, and skin sores. It may cause damage to the mucous membranes in eyes, nose, respiratory tract, lung, etc. The Lourdes Hydrofix was engineered by the top hydrogen researchers, engineers and scientists in Japan and is truly the best hydrogen device in the world! It is portable and easy to use, pure and safe, dual functions of both high concentration of H2 inhalation and H2 water. If we were to mention all the difference list goes on. I hope the information provide was educational and helpful, so no one gets hurt. If you have any questions or concerns, feel free to give us a call or email us! We are here to help :) Thank you and have a great day!
HOLY HYDROGEN has a rating of 2.8 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. HOLY HYDROGEN ranks 5th among Water Filter sites.
Thank you, Sylvia! We are glad to know that you had a great experience with us and love the Lourdes Hydrofix! Do not hesitate to contact us again if you have any questions.