HitPawReviews 205

HitPaw worked wonders on our mediocre group discussion videos from last year. The software's ability to magically improve a blurred section was truly impressive! 🎥🌟

I'm a big photography enthusiast.The watermark removal software is very powerful.I also want to buy other HITPAW software. The functions inside are simple and practical, which will greatly improve my work efficiency. I hope it will get better and better.

Good service and adeguate response to my request.
Very quick in handling requests.
Thank you so much
Best regards

Iused the watermark tool and it's amazing, it's the best tool I had used it. It's a professional and useful for any content creator

HitPaw Edimakor is a great package of software that makes it really easy to produce videos, record voiceovers and create other media. The customer service is first-rate and responses always prompt and helpful if any problems or questions arise. Highly recommended!

I recently used a camera and didn't have time to properly check its focus capabilities. I had high hopes that the software could sharpen the image, as AI has come so far in the last couple of years. Unfortunately, I couldn't get the results I was hoping for. I am sure for other problems the software can help others in different situations. Frustrated, I reached out to customer service for help and offered a number of solutions and replied consistently to my emails. Thank you for helping!

HitPaw Video Enhancer is a best video upscale programmes that other such as Movavi, VideoProc converter AI and Winxvideo. HitPaw also has a Eng team to answer you question and improve the programmes frequently. They are a best team to improve their programmes continuously.

HitPaw is the software I love and highly recommended to people who like to make their lovely and memorable photos with some problems like not clear, no colour balance, with more grain to make in good condition. I bought HitPaw without any hesitation for lifetime after I use the trial version in one time only. HitPaw is value for money. I bought HitPaw for my personal interest but now I recommend it for professionals. As well as I requesting all updates from HitPaw team.

Это было очень круто!
Я сделал пробный перевод, перевод с тем же голосом, что и в оригинале! Можно так фильмы переводить спокойно!
Наверное сейчас переводчики нервно курят в сторонке.

Excellent customer service that responds very quickly and above all provides concrete solutions. This was the case for me with a response within a few hours to a problem I was having with video enhancer on my PC. The support was perfect and my problem was solved. The result on videos is quite amazing. Of course, there's a slight artificial aspect to the rendering, but compared with the usual techniques that produce a lot of noise in the image and a result that's rarely satisfactory, it's a great success.

I purchased a life time licence for hitpaw as I download current videos often for my leadership preparation courses for future leaders. When I had to upgrade my device I was informed that it was not possible for any upgrades but if I gave a 5 star review they would send me a new licence. This is dishonest, non practical and an unethical way to do business. I will not be using them again. This very review asks me to confirm that I was in no way offered an incentive to write this review, I was very much offered an incentive to write a 5 star one, I hope the real one shows others what will happen unless your current device lasts forever.

I recently purchased the HitPaw Image Enhance app with high hopes of enhancing my images effortlessly. However, my experience with the app has been disappointing and concerning.

Shortly after installing and using the app on my computer, I noticed significant performance issues, including slow operation and my PC overheating. Despite multiple attempts to troubleshoot the problem, the issues persisted, making it nearly impossible to use the app effectively.

Upon reaching out to HitPaw Support for assistance, I received a response acknowledging the overheating issue. While they suggested trying the app on another computer or upgrading to a lifetime version, I believe the root cause lies in compatibility with my current system.

In the interest of transparency and to prevent others from encountering similar issues, I feel compelled to share my experience. I advise potential users to exercise caution when considering HitPaw products, as they may encounter performance issues that could impact their computer's operation.

Overall, I cannot recommend HitPaw Image Enhance based on my experience with the app and the subsequent lack of resolution from their support team.

You have a very cool program, I've been using it for the first day and am more and more delighted, easy to use, top quality!

The footage captured with an old video camera looks truly beautiful. It brightens up material shot at night and can smoothly convert 30fps footage into 60fps. With ongoing updates, new features are constantly being added, so I'm looking forward to using it with even greater expectations in the future.

This is a highly recommended service for those who have slightly outdated video materials. It breathes new life into past assets.

In our quest to enhance a blurry video, we turned to HitPaw, attracted by its promises of easy online sharpening and a money-back guarantee. The appeal of solving our issue swiftly and efficiently was high, especially with the assurance of financial security should the service not meet our expectations.

Upon purchasing a license, we encountered our first major hurdle: the file size limit for online uploads was too restrictive for our needs. This limitation was not clearly communicated on their website, leading to an unexpected complication. We learned that resolving our issue would require a separate license for the desktop version, an additional expense and complication we were not prepared for.

Seeking a solution, we reached out to HitPaw's customer support, a process that proved to be slower than anticipated. It took over a day to receive a response, a significant delay when urgent assistance was needed. The support team's eventual offer to switch to the desktop version for free was appreciated but came too late. By this time, we had already turned to Topaz AI, a competing service, and resolved our issue with their tool.

Our request for a refund, based on the unanticipated limitations and slow support response, was met with resistance. Despite their money-back guarantee, HitPaw only agreed to refund 30% of the cost, a disappointing outcome that felt misaligned with their initial promises.

For those in need of a powerful and comprehensive video enhancement solution, I wholeheartedly recommend Topaz AI. While more expensive, the quality of the tool, combined with faster, more effective support, makes it a superior choice. Topaz AI not only met our needs but exceeded our expectations, providing a stark contrast to our experience with HitPaw.

In conclusion, while HitPaw may offer a promising service, our experience was marred by unclear limitations, slow customer support, and a frustrating refund process. For critical tasks requiring video enhancement, it may be worth investing in a more reliable and transparent solution like Topaz AI.

Summary: If you are planning to use HitPaw to download videos from a paywalled area, it likely won't work and they won't refund your money.

I used the trial version to download a single video 3 times (on 3 different computers) from the same website where I paid for an online course. Since the trial version worked well, I decided to buy the premium version. However, the premium version always gets a parsing error and cannot download the same videos as the trial version.

I contacted support and asked them to make my premium version work the same way as the trial version but they said they are unable to do so. So then what is the point of a trial version? I clearly meet the requirements to receive a full refund but they refuse to give me one.

Additionally, it appears that the links are sent to a remove server when trying to download using premium and this prevents them from downloading from a paywalled website. It is also likely that HitPaw saves all of the videos you download with the premium version so beware.

Customer service representatives Quinn and Zara were courteous and very helpful. They solved my problem with speed and efficiency. Terrific!

Their product did not work. And that money back guarantee they talk about? Good luck. I literally chatted with their customer support team for over a week and they would not refund my order. They are dishonest, unprofessional, and I will never do business with them ever again.