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Hitched has a rating of 1 star from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Hitched ranks 74th among Wedding Planning sites.
This company does not typically respond to reviews
Just tried to increase the cost of my premium pack listing by 30%. Also tried to claim that sales generated through my own site were down to having my web address on their listing, however they could not provide evidence for this. Shock!
Just tried to increase the cost of my premium pack listing by 30%.
Also tried to claim that sales generated through my own site were down to having my web address on their listing, however they could not provide evidence for this. Shock!
Leads have got poorer and poorer since new management.
Historic data's shows I would close around 1 in 4 new enquiries via hitched.
These days I am lucky to get 1 in every 20 to close. The leads are more that they have ever been but with a huge increase in cheap customers without a budget.
No pre qualification of leads.l resulting in unsuitable matches
Add this with a price increase of over 500% in just the last 3 years.
New management never seemed willing to listen to feedback.
Even my long term account manager quit working for hitched and I have had three new ones on the last 6 months so presumably toxic workplace as well.
Hitched have removed my review after I chose to share an unfortunate experience engaging with Louise Holgate of Louise Holgate Photography of Kings Heath Birmingham. It would appear this company doesn't permit negative reviews, please be warned when checking their reviews of companies you could be otherwise minded to use! Also check out their Trustpilot reviews! Hitched have told me I had to be married first before I was able to leave a review! I will be letting ASA know but this was not made clear prior to leaving my review. Hopefully, other more reputable wedding review sites are available! https://forums.moneysavingexpert.com/discussion/*******/hitched-co-uk-reviews-dont-trust-them
Tip for consumers:
check multiple review sites
Products used:
Didn't because of unprofessional engagement with person running company promoted on this site.
Absolutely shocking. It advertises wedding venues but as I tried to leave feedback that was 100% positive, however, 100% genuine, they wouldn't feature it as they only choose positive feedback choosen by the venues themselves, hence the rating is not reliable and obviously entirely useless. So couples may choose to have the most important day of their lives at a venue based on fabrications and I think that is really terrible. It is basically run by the venues rather than genuine feedback in the interest of the couples, Shame on you, www.hitched.co.uk
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