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HitBTCReviews 87

2.3
How would you rate HitBTC?
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HitBTC Reviews Summary

HitBTC has a rating of 2.3 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HitBTC most frequently mention and inactivity fee. HitBTC ranks 17th among Cryptocurrency sites.

service
66
value
47
shipping
29
returns
35
quality
58
Ireland
1 review
1 helpful vote
Follow Eva A.
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Truly amazing. My previous exchange wasn't half as good as Hitbtc. I've only been here for a couple of months, but the results are encouraging. Any financial transaction proceeds smoothly, no matter how much is at stake.

For a long time, I thought it was just a series of lucky coincidences, but it can't last that long. There is only one conclusion: the service is really good.

Date of experience: December 27, 2021
Czechia
1 review
0 helpful votes
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Not bad
December 15, 2021

I decided to find a new exchange for myself because the previous service began to disappoint me. Against this background, HITBTC looks very good, although it isn't without its drawbacks. Trading is sometimes slow, but everything is much simpler than with other services. The exchange is easy to use, and I like it.

Date of experience: December 14, 2021
Czechia
1 review
4 helpful votes
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Good even for a beginner
December 1, 2021

Even I, not being an expert in trading, confidently use this platform. All key processes are implemented surprisingly clear and simple and do not require a lot of knowledge to use. What's even more interesting is the speed of the entire platform. Transactions and withdrawal of coins from the account doesn't take much time, although this is precisely what is criticized in many exchanges.

Date of experience: December 1, 2021
California
2 reviews
2 helpful votes
Follow Laura D.
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Recommend this exchange
October 23, 2021

From the very beginning, I liked this exchange. In the business of quickly buying cryptocurrencies, I haven't found equals for it. Leaving coins for safekeeping is always scary for me, but there were no problems with this so when I wanted to withdraw them to my wallet, the process didn't take much time.

This simplicity of working with coins is what I liked the most. I got a lot of good experience and recommend this exchange

Date of experience: October 22, 2021
Spain
1 review
0 helpful votes
Follow Raul R.
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Improvements needed
October 9, 2021

For the most part, the exchange is normal. I use it at times and buy/sell coins. Transaction times are reasonable, rates are not bad. A couple of times there were delays in the withdrawal of coins, but we were able to solve it pretty quickly. And yet it isn't perfect and needs some work, so only 4/5. You can use it but not always comfortable and convenient.

Date of experience: October 8, 2021
California
1 review
0 helpful votes
Follow Brandy H.
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It's just a great platform.
September 30, 2021

It's just a great platform. Hitbtc is doing a lot, improving service and quality of work. This is already noticeable because I often use it. Compared to my first experience here, the current Hitbtc is what it always had to be. An exemplary exchange doing its job properly.

I'm glad that they do not stop there and continue to improve their service. I highly recommend using it.

Date of experience: September 30, 2021
France
2 reviews
1 helpful vote
Follow Paisley M.
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Almost flawless
September 18, 2021

The best support I've ever seen. Hitbtc has proven to be a worthy cryptocurrency exchange, offering fair commissions and excellent support. This is the fastest way to buy bitcoin in my opinion. The service treats the client well. My only complaint was the long KYC progress. After all, a day of waiting is a bit too much.

Date of experience: September 17, 2021
California
2 reviews
7 helpful votes
Follow Punto S.
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Service to recommend
September 2, 2021

I've been using HITBTC for more than 8 months, having bought quite a lot of cryptocurrencies of various kinds of value. I have always been pleased to see that the transaction fees aren't as high as one might expect. Also, the service showed excellent performance when it came to various transactions with money.

Until now, the exchange has been working quite unambiguously and provides an excellent service that I can safely recommend.

Date of experience: September 1, 2021
California
2 reviews
2 helpful votes
Follow Dewey L.
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I tend to recommend it
August 20, 2021

Having used hitbtc for about a year, and I will certainly agree that it is far from a perfect exchange. Nevertheless, this is a very, very worthy service, and against the background of its competitors (which are also far from the ideal), it shows itself perfectly.

Considering all my experience of using it, Given all my experience with it I still tend to recommend it for trading cryptos. It rarely happens that transactions are delayed. Usually, everything goes smoothly.

Date of experience: August 20, 2021
Ireland
3 reviews
9 helpful votes
Follow Tobias T.
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I'm sure that all this was said before me, but I cannot but express myself. This is a very solid exchange that doesn't disappoint my expectations and treats its customers with respect.
User-friendly interface, low commissions, good exchange rates, and responsive technical support.

I want to recommend this exchange because these qualities are not often found in one place.

Date of experience: August 7, 2021
Hungary
2 reviews
2 helpful votes
Follow Shivam B.
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From my very first transaction, HitBtc was able to hook me. Either the friendliness of the interface or maybe the number of coins. Although I don't use most of them, the understanding that you have access to them is good news.
Once I talked to tech support and I can say only good things about it. A competent agent on the other side quickly gave me explanations and wished me luck.

Date of experience: July 10, 2021
France
1 review
2 helpful votes
Follow Melvin F.
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Best service I've ever seen. The exchange offers fair commissions and great support. This isn't the first time I've bought and sold crypto using this exchange. Transactions are going well and smoothly.

Date of experience: June 23, 2021
Romania
1 review
2 helpful votes
Follow Mohamed M.
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Scam
June 17, 2021

Support wont answer! I have ticket open for months and they will never answer. Please stay away there are 100 of other exchanges you can trust. Stay away from them

Date of experience: June 17, 2021
Malaysia
1 review
2 helpful votes
Follow Micheal c.
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Don't trust this exchange ton of user been scam by them
I am one of the victim transfer tokens to exchange but never hit my account
At etherscan show, the transaction is a success.
User went to there telegram and if said any thing sensitive will be banned

+3
Date of experience: June 11, 2021
Ireland
2 reviews
2 helpful votes
Follow Kylan H.
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I didn't expect this exchange to be so fast and convenient!

It turned out to be quite simple to register, and the support service was readily explained to me everything that was incomprehensible. It is convenient, fast, and reliable to trade and buy coins here.

Date of experience: June 7, 2021
Denmark
1 review
0 helpful votes
Follow Zakariah L.
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Quick review
May 25, 2021

Hello to all crypto fans! I'd like to review and recommend this exchange. I was impressed with the HitBTC service and the low exchange rate. No delays, no huge rates, only affordable and fast exchanges and we must use it.
One of the cheapest exchanges and certainly the best for me.

Date of experience: May 25, 2021
Ukraine
1 review
4 helpful votes
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SCAM!
May 4, 2021

Lost 50% of my profit just because these mf's went short with our Dogecoins, and in order not to lose money just put the exchange rate 50% lower and blocked the withdrawals. Never use this stock exchange if you don't want to lose money. It's already blocked for a month and support is ignoring me for 3 weeks already. This is why I had to sell my doges by the price of 27 cents, while in the whole world the price was almost 60.

Date of experience: May 4, 2021
Italy
2 reviews
0 helpful votes
Follow Cairo F.
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It was here that I bought my first BTCs before the price skyrocketed. Despite this, I easily transferred them to my wallet and now I'm the BTC holder.

The transfer of funds was not long. For a first experience, it was amazing!

Date of experience: April 26, 2021
GB
1 review
0 helpful votes
Follow Arket M.
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Good UX
April 20, 2021

I haven't hoped to meet such a fast exchange for a long time. HItbtc amazed me with its transaction speed. I love the service this company provides. Support responses aren't always quick, but they are accurate and informative. It all turned out to be a good experience for me.

Date of experience: April 19, 2021
Sweden
2 reviews
1 helpful vote
Follow Bilal O.
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The support team works very well. They did not give me an answer right away, but they promptly helped to solve the difficulties with the withdrawal of funds. Tech support worked professionally and helped me a lot. It's not very pleasant that it came to this, but this was the first such case. The main thing is that I eventually managed to withdraw my coins.

Date of experience: April 15, 2021

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