- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Hippo-box.co.uk has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
This business is poorly run. They think it is acceptable to contact you over a week after the order was placed to ask for £25 as a delivery surcharge (we live in outer London - not anywhere particularly far flung). They were already late with the delivery (their terms say it will be delivered within 5 working days) when they did this and had ignored an email asking for an update. This behaviour is immoral and possibly illegal. Delivery charges should be accurately represented at the time the order is placed. You can't say free delivery and then charge later. I have cancelled my order and am now waiting for a refund. AVOID.
This business is poorly run. They think it is acceptable to contact you over a week after the order was placed to ask for £25 as a delivery surcharge (we live in outer London - not anywhere particularly far flung). They were already late with the delivery (their terms say it will be delivered within 5 working days) when they did this and had ignored an email asking for an update. This behaviour is immoral and possibly illegal. Delivery charges should be accurately represented at the time the order is placed. You can't say free delivery and then charge later. I have cancelled my order and am now waiting for a refund.
AVOID.
Tip for consumers:
Choose a different company
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
