I ordered an item from these people before seeing these reviews and panicked especially as I had selected the wrong size. Spoke to a very nice lady, Zoe I think, who organised my return with no issues at all.
I have placed and order 2 weeks ago. This order is still in Pending status, have sent them e-mails for an update via Hotmail, also via their website, have made 20 calls approx and not a reply. There is no customer service what so ever. I juts hope these people are legal and don't misuse my bank details etc,,, it is scary and I want to voice this out and complaint, why not.
Bought something from them, took ages to arrive. By the time it finally did arrive, I had already bought the product somewhere else. Try to return it but my parcel came back, the address doesn't exist anymore. Still waiting for a reply. BEWARE
Answer: Hikebikeandride has anyone had any bother with this company? Phone is not answered, and so far email not replied to either.