Overview
HiBid has a rating of 4 stars from 2,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
Easy took look at the items in various local auctions. Easy bidding and seamless transaction
Thank you for the 5-star review! We’re glad to hear you enjoyed the detailed item descriptions and had an easy, seamless experience. We’re happy to have you as part of the HiBid community!
It was really fun I have won some good things. I have got emails about the shipping and the process. I have bids on many things including a pallet
Thank you so much for your five-star review! We appreciate your support and are thrilled that you’ve had a positive experience. If you have any shipping-related questions, we recommend reaching out directly to the seller for the most up-to-date information. However, if there’s anything else we can help with, please let us know—we’re always here to assist.
Hi i participated in an auction yesterday. How do i know if i won? Call me please *******905
Thank you for your feedback, Jennifer. We’re sorry to hear you’re having trouble confirming if you won an item. To check if you won, we recommend contacting the seller directly, as they will provide the most accurate information regarding your auction status and item details.
If you continue to have trouble, feel free to reach out to HiBid Support at 844-775-4774, and we’ll be happy to assist further. Thank you for bringing this to our attention!
I had to do a chargeback was because I was sent the wrong item and not the one I paid for. After calling several times with no answer and no way to leave a message, and after sending emails about the issue I contacted my credit card company for the chargeback. They don't seem to have a care in the world about it. Been doing this for 20+ years and this was a terrible experience all around. Buyer beware!
We’re sorry to hear about the issues you faced with your recent purchase. At HiBid, we strive to provide a reliable marketplace and recognize that receiving the correct item is fundamental to a positive auction experience. We apologize that your attempts to reach the seller went unanswered and that this situation required a chargeback.
Each seller on HiBid operates independently, handling their own customer service, shipping, and item management, and we understand how frustrating it can be when communication is lacking. Please know we take reports like yours seriously and will review this seller’s practices to help prevent similar issues in the future.
If you continue to experience issues or need help navigating similar situations, please don’t hesitate to reach out to our customer support team. Thank you for sharing your feedback, as it helps us work toward a better experience for all our users.
I noticed that when I place a bid on an item that ends in seconds, the time kind of resets. For example, I placed a bid on an item that had 30 seconds left, but after I bid on the item, the time changed to 2.5 minutes left. I think that's pretty shady. It allowed more people to bid, essentially, increasing the amount of money the sellers receive. The time should not change. This has happened on multiple items I have bid on. Quite a disappointment if you asked me. It's just not honest.
Hi Tonya, thank you for your feedback! The extension of time when a bid is placed close to the auction's end is part of a common auction feature called a "soft close." This helps ensure fairness by giving all bidders an equal chance to participate, similar to an in-person auction. We understand your concerns and appreciate your perspective. If you have any additional questions or need assistance, feel free to reach out to our support team at 844-775-4774. Thank you for sharing your experience!
Four years now I believe I have been on hi bid, and no problems at all. However, know your auctioneer. Just like everything else.some good and some not so much.
We appreciate your four years of support on HiBid! It’s great to hear you’ve had a smooth experience. You’re absolutely right—getting to know the auctioneer is key to making informed bids. Thanks for your review, and happy bidding! 🚀🎉
I dont have any complaints it works well. If you need feed back fix the glitch that makes me go through all the lots. When I pick an item I want more information on then want to go back where I left off it will sometimes go back to the 1st lot. Not a big deal when there's 100 lots, but when there's 400 and get sent back to #1... anyway it works fine for me.
Thank you for your feedback, Tracy! We’re thrilled to hear you’re enjoying the platform and that it’s working well for you overall. We understand how frustrating it can be to lose your place when navigating through lots, especially in larger auctions. Our team is continuously working on improving the user experience, and we’ll take this into consideration as we make updates. Thank you for sharing your thoughts, and happy bidding!
Could load Hibid site but could not load any catalog, would try again later in the day and everything would work ok, happen fairly often, same computer, same browser
Sorry to hear you're having trouble loading catalogs! This could be due to browser settings or cache. Try clearing your cache or using a different browser. If it continues, reach out to our support team for further help. Happy Bidding!
Used these guys before great experience, every thing went smoothly.
Thanks, Steve! We're so glad to hear you had a great experience. We appreciate you bidding with HiBid and look forward to seeing you in future auctions!
Lots of great items to choose from. Love the back and forth bidding.
That sounds like a great way to spend a winter evening! ❄️🔥 We're glad you're enjoying the excitement of bidding and the variety of items available. Thanks for your 5-star review—happy bidding! 🚀🎉
Went smoothly. Staff was very helpful. Smaller lots would be nice. Too much Garbage in the lots
Thank you for the 5-star review, Thomas! We’re glad to hear the auction went smoothly and that the staff was helpful. We appreciate your feedback about lot sizes and content—this is valuable information we can share with auctioneers to help improve future auctions. Your support means a lot to us—happy bidding!
Thanks, Mo! We're happy to hear you’ve found HiBid fun and easy to use. We appreciate your support and hope you keep enjoying the auctions! Happy bidding! 🎉
I use high bid for 90 percent of my auction deals and have been happy!
Thanks, James! Winning is always a great feeling! 🎉 We're glad to hear HiBid has been your go-to for auctions, and we appreciate you being a valued bidder. Happy bidding!
There absolutely needs to be a better shipping policy set by HiBid for their sellers. I am appalled and annoyed at having to read each auctions policy. Some even use feed back as collateral against your items. This is unacceptable and needs to be addressed. HiBid could be way better with a partnership for shipping. Please fix this!
Thank you for your feedback. We’re sorry to hear about your frustration with shipping policies. Since each seller sets their own shipping terms, we understand how this can be inconvenient. Your suggestion for a standardized shipping policy or partnership is valuable, and we’ll share it with our team. If you have specific concerns or need assistance, please contact our support team at 844-775-4774. We appreciate your input and will work to improve!
The 2 silver bars I got are not 1 oz silvers bars like it had said I bought. They are not even a half oz bar. Definitely disappointed in that, from change auctions I feel like sharpless is a better bet. You can atleast view the items and know what you are getting in person.
Thank you for your feedback, Th. We’re really sorry to hear that the items you received were not as expected. We understand your disappointment, and we always want to make sure that our listings are accurate. In this case, we recommend reaching out directly to the seller to resolve the issue, as they are responsible for the descriptions and the condition of the items. If you continue to experience difficulties or need additional assistance, please feel free to contact HiBid Support at 844-775-4774, and we’ll help escalate the issue. We appreciate you bringing this to our attention and are committed to improving your experience.
Very easy to bid and keep up with. I am not tech savvy at all and this is super easy
Thank you for the 5-star review! We’re so glad to hear you found the platform easy to use, even without being tech-savvy. Happy bidding!
It was easy and great I will use it again and tell other how easy it was. The only thing bad was picking up items it was not very organized.
Thank you so much for the positive review and recommendation! We really appreciate you taking the time to share your feedback. We’ll reach out to you privately to learn more about your pick-up experience with the seller, so we can continue to improve and offer the best possible service.
Thanks again for your support!
Found it easy to bid... and win lots but would be very nice to have an expert opinion on the graded of ungraded comic books and a description of what is in the lot - especially titles and issue numbers on lots of multiple items (comics)
Also, it would be nice if we could see our past purchases in a quick link in our profile.
Thank you for your feedback! We’re glad you found it easy to bid and win. Your suggestions about expert opinions on ungraded comic books and detailed lot descriptions are excellent and will be shared with our team. Additionally, having a quick link to past purchases is a great idea, and we’ll consider it for future improvements. Thanks for being a part of the HiBid community! 😊
It was easy and good no problems and as long as your connection is good you can always bid.
Hi Dennis, thank you for the great review! We’re so glad to hear you had a smooth experience with the Barn Auction and that everything worked well with a good connection. We appreciate your feedback and look forward to having you back for more auctions!
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We're glad to hear you had a positive experience using HiBid and found the product information helpful. We appreciate your note about some items needing more details—your input helps us work with sellers to provide better descriptions. Thanks for your support, and we hope you continue to enjoy using HiBid! 👍