This website seems to be closed. Find similar businesses
  • Hesimple

Overview

Hesimple has a rating of 4.2 stars from 1,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hesimple most frequently mention customer service, good quality, and online store. Hesimple ranks 2406th among Women's Clothing sites.

  • Service
    20
  • Value
    20
  • Shipping
    22
  • Returns
    8
  • Quality
    23
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
5
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • As a specialized clothing brand I have never experienced better customer service and product quality.
How would you rate Hesimple?
Top Positive Review

“Continous client”

Cerys G.
7/5/19

Hesimple is among my four favorite online stores. I am a continuous client, and I can recommend the store. If you want to have nice clothes for a low price, you have to be patient with the shipping and ready!

Top Critical Review

“Not the right size”

Anthony A.
12/5/23

Wrong size I need a 2x in men's not kids way to small don't fit its like stuck on me like glue and I need a new one

Reviews (1,001)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (106)
Thumbnail of user emilias10
1 review
0 helpful votes
August 15th, 2019

Hesimple offers a great selection of products at very low pricing. Shipping took a bit longer, however, shipping was free, thanks guys.

Thumbnail of user patriciat301
1 review
0 helpful votes
September 26th, 2019

It is very acceptable! I had never bought in a store like this, they are good clothes. The dress is wonderful. It is as bright as the photos. I will buy from here from now on

Thumbnail of user jennar46
1 review
0 helpful votes
August 31st, 2019

Ver low prices and fast dispatch and delivery. A couple of issues wih hesimple but they soon fixed the problem and sent me replacement items. Lovely clothes for cheap prices.

Thumbnail of user arianec2
1 review
0 helpful votes
August 25th, 2019

I have chosen the ground shipping and there is no tracking available it was the reason that the items got delayed. However, the customer service is excellent and they were able to give me my full refund. I' glad.

Thumbnail of user jessicam906
1 review
0 helpful votes
August 29th, 2019

Beautiful accessories, the earrings I chose are very nice, low price but very good quality and finishes, I will try buying a dress, they have very nice

Thumbnail of user cathien8
1 review
0 helpful votes
May 4th, 2020

Good customer service, especially your chat answer everything at all. Unfortunately I have to return my order for the size, I expect the change in a few days.

Thumbnail of user phyllisb103
1 review
0 helpful votes
June 26th, 2019

I would like them to sell plus sizes, because the clothes are really beautiful (I am a client) but my mother can not find clothes of her size.

Thumbnail of user yolandaf25
1 review
0 helpful votes
July 30th, 2019

Pedí dos vestidos, uno de ellos había estado en Instagram, y era súper lindo y barato. Después de unas semanas, el sitio web mostraba que mi pedido aún no se había enviado.

Les envié un correo electrónico y me respondieron de inmediato. Dijeron que un vestido, el lindo y barato, estaba en pedido pendiente. Se ofrecieron a cancelar el pedido para eso y enviar los otros dos, que terminé aceptando. Entonces, obtuve mi reembolso por un vestido, y los otros dos finalmente llegaron 20 dias despues. Me gustan mucho los dos y los uso todo el tiempo.
Pedí dos vestidos, uno de ellos había estado en Pinterest, y era súper lindo y barato. Después de unas semanas, el sitio web mostraba que mi pedido aún no se había enviado.

Les envié un correo electrónico y me respondieron de inmediato. Dijeron que un vestido, el lindo y barato, estaba en pedido pendiente. Se ofrecieron a cancelar el pedido para eso y enviar los otros dos, que terminé aceptando. Entonces, obtuve mi reembolso por un vestido, y los otros dos finalmente llegaron 20 dias despues. Me gustan mucho los dos y los uso todo el tiempo.

Thumbnail of user trixiem4
1 review
0 helpful votes
September 26th, 2019

Beautiful color, very resistant and after 2 months it still looks new. I receive compliments all the time, thanks.

Thumbnail of user kimm658
1 review
0 helpful votes
September 13th, 2019

This is my third purchase. The dresses I receive from this site is in good condition. But this time the delivery took longer than the previous ones.

Thumbnail of user selmam12
1 review
0 helpful votes
September 29th, 2019

I enjoyed my clothes. Although they are a bit small. I know that next time I will upload a size. I'm glad they have so many styles and sizes.

Thumbnail of user maurah8
1 review
0 helpful votes
September 20th, 2019

I was worried about the sizing at first. When I received the order an tried it, it was just perfect!

Thumbnail of user kournil
1 review
0 helpful votes
September 9th, 2019

Very good! No problems with the order as ordered. It came a day early.
The only issue was the fabric is light, but NP.

Thumbnail of user heatherc269
1 review
0 helpful votes
July 31st, 2019

I ordered a sweater from them and it was even better than I expected. The only problem is the order process and shipping time. They really take too long to ship your order even with express delivery.

Thumbnail of user harrieta11
1 review
0 helpful votes
September 19th, 2019

I ordered a very nice dress in this store, the shipment was fine, thank you for making me look good and beautiful :)

Thumbnail of user hollyt63
1 review
0 helpful votes
September 11th, 2019

The color of my blouse is darker than the one in the pictures, i wanted a soft peachy color and the one i got is more like hot pink

Thumbnail of user nubyam
1 review
0 helpful votes
August 19th, 2019

El personal de atención al cliente no es tan eficaz resolviendo los problemas que se nos presentan a los usuarios a la hora de realizar compras en la tienda. Me encantarían que pudieran agilizar los procesos de resolución de inquietudes. De la ropa no tengo ningún tipo de reclamo, es de buena calidad.

Thumbnail of user eves39
1 review
0 helpful votes
July 29th, 2019

I ordered 5 items and paid $9.99 for express shipping. I received my order 7 days later. My only complaint was that the sizes are little small. Gave it to my daugher who is a s/m and it fit her perfectly!

Thumbnail of user klarah3
1 review
0 helpful votes
August 10th, 2019

I made two orders in the beginning of the year, and i the delivery time was ok, but the fabric of the blouses was a satin or silk type of fabric that is very warm, and i live in a hot weather, so i can`t wear them

Thumbnail of user katrinef
1 review
0 helpful votes
August 26th, 2019

Nice offer of dresses, with good discounts, I already received an order for a long dress, good quality, I will try it and in time I will know what its quality is

Thumbnail of user norahg4
1 review
0 helpful votes
September 3rd, 2019

I made my 1st order for one of the lowest priced item and everything was smooth. Then I made my 2nd order and has some payment problems. I contacted user service and they were really quick and understanding. Overall best customer service.

Thumbnail of user bellad27
1 review
0 helpful votes
September 5th, 2019

Bought some items last month and all of them arrives perfectly packed. All the things are excellent quality, and the customer service is also great. Evough It took a month to arrive... Also its really cheap.

Service
Value
Shipping
Thumbnail of user carolm568
1 review
0 helpful votes
May 24th, 2019

The two garments that I ordered are of excellent quality, I had some small but can be adjusted... my recommendation is that they look very well in the sizing and remember that the sizes are not ours!

Thumbnail of user zorahs
1 review
0 helpful votes
July 24th, 2019

Compré 4 prendas y no tuve problemas nincon las prendas ni con las tallas, pero califico con 3 estrellas por que la espera del envio es larga.

Thumbnail of user rociop7
1 review
0 helpful votes
August 23rd, 2019

I found that the clothes there are really cute, I have two dresses and fits me nicely the bad thing is that the delivery time is super slow

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hesimple?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hesimple?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business