Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.Reviews 4,909

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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15,546 reviews

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Missouri
1 review
0 helpful votes
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My first order.
November 10, 2025

This is the first time I have had to order herbs online and it was a good experience. The herbs are nicely packed, clearly labeled and Not crushed! I was so concerned that they would be dust by the time I got some of them and they were perfect!

Date of experience: October 31, 2025
Virginia
1 review
0 helpful votes
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Herb Central
November 10, 2025
Updated review

I was pleasantly surprised with the website. I appreciate the option to buy in 2 different sizes, the price is reasonable and shipping was very quick. I have recommended the site to a few friends and I will definitely shop there again.

Date of experience: October 15, 2025

Large selection, option on size & quantity, easy checkout...
October 24, 2025
Previous review

Large selection, option on size & quantity, easy checkout with PayPal option. Good experience

Date of experience: October 14, 2025
Iowa
2 reviews
7 helpful votes
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Beautiful colors, strong flavors
November 9, 2025

I've wanted to blend my own teas for some time... these are perfect! Easy ordering, email updates and fast delivery made it all very easy

Date of experience: October 21, 2025
Alabama
1 review
0 helpful votes
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My favorite herb site
November 8, 2025

I use this site not only for the great quality and vast assortment, but I rather enjoy reading each item's information and complementary herb groupings you have. It's a great learning tool on taste, smells, and native habitats. This is my primary site, love it.

Date of experience: October 29, 2025
Ohio
1 review
0 helpful votes
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Frustrating as there is no way to look up what herbs are in each blend without reading the entire site.
Shipping prices are awful!
Your company could choose to use Pirate Ship or something similar for your customers.

Date of experience: May 28, 2024
Virginia
1 review
0 helpful votes
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High Quality Herbs
November 8, 2025

I've been buying tea from this company for over 10 years. The high quality and consistency is excellent! They have exactly what I'm looking for and a great website.

Date of experience: October 29, 2025
Washington
1 review
0 helpful votes
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The Herb Company That Is Apart of My Family
November 7, 2025
Updated review

I love this company. I have been shopping here for more than 25 years now, I guess I can say. I use to buy from a few other companies, but over time, I began having an extreme liking for Montery Bay Herbs. For a number of reason. I love the website for one. It feels like it is intergrating with my home. Where ever I go,. I have moved quite a bit during these past years, for many reasons, but while in transition, I try to keep certain herbs in my home for my family. Mostly, for making teas. But, I cook with them as well. And sense herbs has become apart of my life, I feel this comapny has become apart of my journey as well. There just here. When I really need them, or just because there is something I just want to purchase form them. But Now... Even though there are many other companys out there, that I can go to, that I am very aware of, I just shop here. Because I truly, just LOVE, LOVE, LOVE. Monterey Bay Herbs. They are awesome in more than one way. Their products are generaly fresh. And they have a lot of choices. And their website is easy to: Navigate, along with great customer service and quick delivery time. And if there happens to be a problem. They will fix the problem pronto. Which, I think I have only, had a couple of problems over the years, but they handle the ones I had right away. They, are a AWESOME! Company. God Bless them for sure... I love them.

Date of experience: October 28, 2025

Awesome
October 21, 2025
Previous review

I have been shopping with you for over 20 years now. I started out shopping for herbs with several different companies, but over time, I began to narrow my herbs down to juse a few. But, you became so important to me, that ever other herb store just didnt meet my needs anymore. Although Mountainrose was still a big continder, because they carrierd most of the itmes I liked. But, end the end you are currently my favorite and I just love my shopping experince with you. But, sad to say, due to the economy I have not been able to purchase the way that I use to. But, I am so grateful that you are still here, through all our Country is going through. Thank you.

Date of experience: October 11, 2025
California
1 review
0 helpful votes
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Smooth and Easy transaction!
November 7, 2025

I've had great success with the buckwheat husks. The price per pound is excellent for small commercial orders. Order turnaround to shipping is quick. Excellent packaging. Even with no personal interaction with anyone at the company I can tell this is an efficient run, quality business. Keep up the great work!

Date of experience: October 28, 2025
Georgia
1 review
0 helpful votes
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Excellent offerings, website and products
November 7, 2025
Updated review

Excellent! Great website. Breadth of products offered and website organization and information made finding what I was seeking very easy. Products were of good quality and without clumping/moisture which has been an issue with other suppliers. Very satisfied and will order again.

Date of experience: October 28, 2025

Really like your product line and the ease of finding...
October 19, 2025
Previous review

Really like your product line and the ease of finding what I was interested in. Thank you for offering organic options!

Date of experience: October 9, 2025
Mexico
1 review
0 helpful votes
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YOUR PRICES ARE TOO HIGH.
November 5, 2025

IT WAS OK,,,,,,, YOUR QUESTIONS ARE A REAL NUANCE. YOU ARE DRIVING ME NUTS. I HAD TO TRY AND PAY ABOUT 6 TIMES, GET USER FRIENDLY PLEASE. HOW CAN YOU IMPROVE? WELL, JUST TRY AND BUY SOMETHING YOURSELF AND SEE FIRST HAND

Date of experience: October 26, 2025
Utah
1 review
0 helpful votes
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Lots out of stock
November 5, 2025

I could only get about half of what I was hoping for today because of out of stock items. Bummer I have to pay shipping twice!

Date of experience: October 26, 2025
Maryland
1 review
0 helpful votes
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Excellent! First shopping experience.
November 4, 2025
Updated review

I made an order with Monterey Bay last month and it came within a week. I was shocked by the speedy shipping. Everything that I bought looked fresh and of very high quality. I have absolutely no complaints.

Date of experience: October 25, 2025
Melissa M. Monterey Bay Herb Co. Rep
1 month ago

Hi Kacie! Thanks for leaving us some feedback! We’re so glad your first order with Monterey Bay Herb Co. Arrived quickly and that you found everything you needed. Fresh, high-quality herbs and a smooth, reliable shopping experience are what we aim for, and it’s wonderful to hear it hit the mark. 🍁 We look forward to helping you grow your collection of herbs for whatever your next project brings!


The website is easy to use and I appreciate all of...
October 14, 2025
Previous review

The website is easy to use and I appreciate all of the options.

Date of experience: October 4, 2025
Texas
1 review
0 helpful votes
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Shipping would never allow me to continue. I live in VI Virgin Islands. We have USPO and flat rate ship and thank you for such a stress free order through online PayPal.

Date of experience: October 25, 2025
Michigan
1 review
0 helpful votes
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Excellent
November 4, 2025

I love this site, it has most of the things I ever need for making all of my own medicinal remedies. Their prices beat anyone else.

Date of experience: October 25, 2025
Virginia
1 review
0 helpful votes
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Great products
November 4, 2025

I have recently stopped drinking coffee, and uabe been blending my own teas. Ordering here has been excellent. With a variety of choices im never bored.

Date of experience: October 25, 2025
Melissa M. Monterey Bay Herb Co. Rep
1 month ago

Hi Christina - Thank you for your review! How exciting that you’re enjoying exploring your own tea blends! ✨ With so many herbs to choose from, it’s fun to keep things interesting — here’s to many more cups full of creativity and flavor! 🍵

Tennessee
1 review
0 helpful votes
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New experience
November 3, 2025
Updated review

It was easy to talk to them on the phone. The only thing I didn't like was the cost of postage. Do you go by weight or volume? I like the price of merchandise.

Date of experience: October 24, 2025

Easy to do
October 17, 2025
Previous review

Easy to do. Just don't like the shipping prices, but understand. I costs a fortune to send even a card to someone

Date of experience: October 7, 2025
California
1 review
0 helpful votes
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Wonderful herbs
November 3, 2025

Monterey Herb Co is my trusty source for all things herbal! I wish there was a pick up option for local customers. Other than that, 5 stars.

Date of experience: October 24, 2025
Missouri
1 review
0 helpful votes
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Excellent Herbs & Outstanding Service
November 3, 2025
Updated review

"My experience with Monterey Bay Herb Co. Was amazing! Their customer service was friendly and professional, the herbs arrived fresh and aromatic, and shipping was incredibly fast. I'll definitely be ordering again for my herbal business!"

Date of experience: October 24, 2025

Thank you for amazing customer service and excellent...
October 19, 2025
Previous review

Thank you for amazing customer service and excellent quality products

Date of experience: October 9, 2025
Florida
1 review
0 helpful votes
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Great Prices and Excellent Service
November 2, 2025

As the founder of Rooted Remedies, I hold our sourcing standards to the highest level — and Monterey Bay Herb Co. Has consistently exceeded every expectation. Their herbs and botanicals are fresh, aromatic, and vibrant — a clear reflection of careful harvesting, proper storage, and genuine respect for the plants themselves.

From rare roots to common staples, every shipment arrives clean, well-labeled, and full of life — exactly what a small herbal apothecary like mine depends on. Their customer service is knowledgeable, responsive, and truly invested in supporting herbalists and wellness brands who care about purity and sustainability.

It's rare to find a supplier that combines consistent quality with such integrity and transparency. Monterey Bay Herb Co. Has become an essential and trusted partner in helping Rooted Remedies craft blends that honor both nature and tradition.

— Tziporah Leah, Founder of Rooted Remedies
www.tryrootedremedies.com

Date of experience: October 23, 2025
Ohio
1 review
0 helpful votes
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Love the quality and products!
November 2, 2025

I order from here for majority of my herbal needs to operate my tea shop and apothecary. The quality, price and service can't be outdone! Highly recommend!

Date of experience: October 23, 2025