Overview
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick, easy, and convenient! Quality herbs delivered to my door. Love it!
Great selection and prices. Fast delivery. Website seems sluggish.
Great selection and prices. Website seems sluggish.
Quality product, as described and arrives quickly.
Hi Rayna, thank you for shopping with us and for your review.
1st time buyer, love your prices, even with shipping its still good.
Hi Ruth, thank you for your review! We're happy to hear you had a pleasant shopping experience. We hope to see you back soon.
My only disappointment was high cost of shipping, but so it goes everywhere
You guys have everything, and at great prices, too!
Great customer service. Looking forward to ordering more herbs for my apothecary.
I didn't see where I could apply the WELCOMENOV code to my order.
Lots of scientific information about herbs.
Quite nice.
Hi Martin, we're happy to know you found all our wholesale product information helpful and informative. Thank you for your purchase and for your review.
Fantastic service, quality products, great prices, fast shipping
Hi Gabriel, we're happy to hear your shopping experiences have always been satisfactory. Thank you for shopping with us and for your review.
The online experience is streamlined and easy to use.
Hi Adrienne, we're happy to hear your shopping experience was pleasant. Thank you for shopping with us and for your review.
Good buying experience product was available and arrived quickly
Hi Mary, we're glad to hear this! Thank you for your purchase and for your review.
Ordering was quick, easy and arrived fast. Monterey Bay Spice Co had the best price.
Hello Christine, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.
Easy with good descriptions of tea. The orders arrived quickly.
Hi Ruth, we try to provide as much information as possible to better help our customers make their herb and spice choices. We're glad the information provided was helpful to you. Thank you for shopping with us and for your review.
Easy to read website. You carry many of the products that I need.
Hi Tracey, we're happy to hear the website was easy to navigate. Thank you for shopping with us and for your review.
Wonderful herbs, never have had any problems with this company.
Hi Jessica, we're so happy to hear you are a returning customer of ours. Thank you for shopping with us and for your review!
Me ha sido muy util tiene un buen surtido y el servicio es bueno.
I like how much information is given to each product page. The website is easy to navigate and a great option for my crafting needs. I'd rather spend a little more than give money to Amazon. If arrived swiftly, packaged well, quality products.
Hey there, Elsy!
We love to hear that our website makes your crafting journey easier! 🌿✨ Thank you for valuing the care we put into our products and web pages—and for choosing to support small businesses over the big guys. Your support means the world, and we’re grateful to be part of your creations! Thanks again and have a wonderful day!
I've used other spice and tea/ herb exchanges, and this is by far the fastest, and really good product! I was expecting receipt of product about 3 weeks after my order, and was thrilled when it arrived 4 DAYS later! Kudos
Everything fine, seems extreme to charge the same amount for shipping as for my order. I'm trying to get away from Amazon. Hope for the shipping price it comes fairly soon, didn't tell me when, that I saw.
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- Watsonville, CA, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Crystal, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.