Monterey Bay Herb Co. has a rating of 4.8 stars from 3,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.
Seamless experience. Had exactly what I was looking for at a phenomenal price. I can't wait to use the myrrh gum in an infused oil.
I like that the website has a lot of information about each herb/spice along with suggesting other herbs and spices that pair well.
Hi Jim, thank you so much for your review! We appreciate your support and we hope to see you back soon.
I put 14 items in my shopping cart, then signed in and all 14 items were gone, I had to re-enter them after signing in to complete my order.
It is my first time ordering. I look to order again in the future after enjoying the items. Thank you soo much!
-Crystal
Hello, welcome and thank you for your purchase! We're so happy to have you as one of our customers, we truly appreciate your business. We're happy to provide you with the best wholesale products we can offer.
The paper tea bags I bought require applying heat with an iron and are thus useless. I recommend carrying a different style teabag.
Hi Alyson, we appreciate your feedback and your support. We are working on lowering the free shipping threshold so that smaller orders can benefit from this as well.
This was both an informative and smooth shopping experience. I simply love the ease of locating herbs listing the alphabetically is much appreciated!
Hi Kathleen, we're so happy to hear the website was easy to navigate and you found all the information you needed. Thank you for shopping with us and for your review.
My cart was deleted and I had to redo it, which sucked, but oh well. Customer service followed up, which is always appreciated.
My cart was deleted and I had to redo it, which sucked, but oh well.
New customer but you were quick to help me. Thankyou im very happy so far with this company. Already recommending them to others
New customer but you were quick to help me. Thankyou
Excellent! Availability. Wide selection. I've shopped with you since 1995 and will continue to do so,. Thanks for your superb service and company!
Karen,
Thank you for your order and for your review, we appreciate your business.
Hair washing with yucca powder? Yes! My curly hair loves it. I love the thought of never having to purchase shampoo again.
Typical 1st time ordering with tech
My business runs well thanks to Monterey Bay! I love their high quality.
It is just average average. I did not like having to establish an account for what may be a one time purchase.
I appreciated the educational aspect of the website. Super easy to use as well!
Items are fragrant and high quality. Thank you!
Hello, We're glad you found the website helpful and informative to place your order. Thank you for your purchase and for your review.
Addendum to my Feedback Below: Customer Svc quickly responded to my feedback regarding their website and are having their technicians working on it now. I have been extremely happy with Monterey Bay Spice Company. They have a large selection of Herbs, Spices, Teas, and related products that are priced for the average consumer. Finding a supplier that consistently was able to provide a variety of "Fresh" herbs & spices in both small & bulk quantities at relatively stable pricing had been very difficult when I first started making my teas in 2006. It was years before I had finally discovered this company on the other side of the USA. I'm sure the pandemic, global warming (severe storms, fires, etc.) has affected the supply lines & operational costs of these businesses too. Despite these additional challenges, Monterey Bay Spice Company has continued to operate efficiently; fulfilling my orders with the same high quality herbs & spices without drastic price increases. Once you have used fresh spices in your cooking or had a cup of fresh herbal tea, you'll never buy them in a grocery store again. Check this company out, you'll be very happy you did.
Prior Review - To alert Monterey Bay Spice of website problems: There is something wrong with your site since adding Google Review. Every time I finished adding an item to my order and tried to go back into bulk herbs (to select my next item) your website got "hung up"; per the error message that I got. I had to end the session and then reload. It took me 40 minutes to complete an order that would usually take me less than 10 minutes. Very Frustrating! I hope this issue can be fixed. Otherwise, I am very happy with your company and the quality of the products that you sell.
Hi Sherry, we truly appreciate your kind words. The satisfaction of our customers always comes first, and as soon as we found out about this issue we jumped right on to fixing it. Thank you for your review and for your continuous support.
Easy shopping experience. Bought for my mom. She received it within a few days and is pleased with quantity and quality.
The website is exceptionally easy to navigate and find what I'm looking for, and everything has always arrived in good condition.
Hi KJ, we're happy to hear your shopping experience was a breeze! Thank you for shopping with us and for your review.
Making an account is required. Also it makes you repeat name for account and billing. A guest checkout would be nice.
Hi Taylor, thank you for your purchase. We understand your frustration with having to create an account. This is a very useful tool to help our customers in the future regarding their orders. We appreciate your suggestion and we take it into consideration.
All herbs were easy to locate. I especially love the additional information listed ie history, folklore, how to cultivate etc
Affordable bulk pricing and easy access! I almost spent more for less product on Amazon until I found this website.
Hello Eli, we're glad you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
Hello Tory, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.