Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.

quality
5
This company responds to reviews on average within 6 days

Instant Feedback

11,439 reviews
How would you rate Monterey Bay Herb Co.?
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Colorado
2 reviews
0 helpful votes
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Wonderful products
November 16, 2022

Seamless experience. Had exactly what I was looking for at a phenomenal price. I can't wait to use the myrrh gum in an infused oil.

Date of experience: November 16, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello Tory, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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I like that the website has a lot of information about...
September 7, 2021
Updated review

I like that the website has a lot of information about each herb/spice along with suggesting other herbs and spices that pair well.

Date of experience: September 7, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Jim, thank you so much for your review! We appreciate your support and we hope to see you back soon.


I put 14 items in my shopping cart, then signed in...
October 3, 2021
Previous review

I put 14 items in my shopping cart, then signed in and all 14 items were gone, I had to re-enter them after signing in to complete my order.

Date of experience: September 3, 2021
Virginia
1 review
0 helpful votes
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It is my first time ordering
November 4, 2021

It is my first time ordering. I look to order again in the future after enjoying the items. Thank you soo much!

-Crystal

Date of experience: November 4, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello, welcome and thank you for your purchase! We're so happy to have you as one of our customers, we truly appreciate your business. We're happy to provide you with the best wholesale products we can offer.

Massachusetts
2 reviews
0 helpful votes
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The paper tea bags I bought require applying heat with an iron and are thus useless. I recommend carrying a different style teabag.

Date of experience: September 9, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Alyson, we appreciate your feedback and your support. We are working on lowering the free shipping threshold so that smaller orders can benefit from this as well.

Virginia
2 reviews
0 helpful votes
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This was both an informative and smooth shopping experience. I simply love the ease of locating herbs listing the alphabetically is much appreciated!

Date of experience: October 15, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Kathleen, we're so happy to hear the website was easy to navigate and you found all the information you needed. Thank you for shopping with us and for your review.

Connecticut
1 review
0 helpful votes
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My cart was deleted and I had to redo it, which sucked,...
November 22, 2021
Updated review

My cart was deleted and I had to redo it, which sucked, but oh well. Customer service followed up, which is always appreciated.

Date of experience: November 22, 2021

My cart was deleted and I had to redo it, which sucked,...
December 20, 2021
Previous review

My cart was deleted and I had to redo it, which sucked, but oh well.

Date of experience: November 20, 2021
New York
1 review
0 helpful votes
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An awesome company
October 18, 2022
Updated review

New customer but you were quick to help me. Thankyou im very happy so far with this company. Already recommending them to others

Date of experience: October 18, 2022

New customer but you were quick to help me
October 3, 2022
Previous review

New customer but you were quick to help me. Thankyou

Date of experience: October 3, 2022
Louisiana
1 review
0 helpful votes
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Excellent Company!
February 19, 2023

Excellent! Availability. Wide selection. I've shopped with you since 1995 and will continue to do so,. Thanks for your superb service and company!

Date of experience: February 19, 2023
Esteban G. Monterey Bay Herb Co. Rep
over a year old

Karen,

Thank you for your order and for your review, we appreciate your business.

Illinois
1 review
0 helpful votes
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Yucca for hair
December 22, 2022
Updated review

Hair washing with yucca powder? Yes! My curly hair loves it. I love the thought of never having to purchase shampoo again.

Date of experience: December 22, 2022

Typical 1st time ordering with tech
January 7, 2023
Previous review

Typical 1st time ordering with tech

Date of experience: December 8, 2022
New York
1 review
0 helpful votes
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Best supplier!
August 6, 2024

My business runs well thanks to Monterey Bay! I love their high quality.

Date of experience: July 27, 2024
Texas
1 review
0 helpful votes
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Not a review
January 29, 2023

It is just average average. I did not like having to establish an account for what may be a one time purchase.

Date of experience: December 30, 2022
Illinois
1 review
0 helpful votes
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Quality herbs
September 16, 2022

I appreciated the educational aspect of the website. Super easy to use as well!

Items are fragrant and high quality. Thank you!

Date of experience: September 16, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello, We're glad you found the website helpful and informative to place your order. Thank you for your purchase and for your review.

Indiana
1 review
0 helpful votes
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Is the reason you can't change or cancel order after submission because you are actually robots.? Yes i have my receipt thankyou

Date of experience: June 3, 2022
Pennsylvania
1 review
0 helpful votes
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Addendum to my Feedback Below: Customer Svc quickly responded to my feedback regarding their website and are having their technicians working on it now. I have been extremely happy with Monterey Bay Spice Company. They have a large selection of Herbs, Spices, Teas, and related products that are priced for the average consumer. Finding a supplier that consistently was able to provide a variety of "Fresh" herbs & spices in both small & bulk quantities at relatively stable pricing had been very difficult when I first started making my teas in 2006. It was years before I had finally discovered this company on the other side of the USA. I'm sure the pandemic, global warming (severe storms, fires, etc.) has affected the supply lines & operational costs of these businesses too. Despite these additional challenges, Monterey Bay Spice Company has continued to operate efficiently; fulfilling my orders with the same high quality herbs & spices without drastic price increases. Once you have used fresh spices in your cooking or had a cup of fresh herbal tea, you'll never buy them in a grocery store again. Check this company out, you'll be very happy you did.
Prior Review - To alert Monterey Bay Spice of website problems: There is something wrong with your site since adding Google Review. Every time I finished adding an item to my order and tried to go back into bulk herbs (to select my next item) your website got "hung up"; per the error message that I got. I had to end the session and then reload. It took me 40 minutes to complete an order that would usually take me less than 10 minutes. Very Frustrating! I hope this issue can be fixed. Otherwise, I am very happy with your company and the quality of the products that you sell.

Date of experience: September 29, 2021
Monterey B. Monterey Bay Herb Co. Rep
over a year old

Hi Sherry, we truly appreciate your kind words. The satisfaction of our customers always comes first, and as soon as we found out about this issue we jumped right on to fixing it. Thank you for your review and for your continuous support.

North Carolina
1 review
0 helpful votes
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Mullin
December 28, 2022

Great company to buy from. Repeat buyer.Great for cleaning the lungs and you can also smoke it for a calming affect.

Date of experience: December 28, 2022
California
2 reviews
0 helpful votes
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Mom likes parsley root in soups
February 27, 2023

Easy shopping experience. Bought for my mom. She received it within a few days and is pleased with quantity and quality.

Date of experience: February 27, 2023
Pennsylvania
1 review
0 helpful votes
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The website is exceptionally easy to navigate and find what I'm looking for, and everything has always arrived in good condition.

Date of experience: October 3, 2021
Monterey B. Monterey Bay Herb Co. Rep
over a year old

Hi KJ, we're happy to hear your shopping experience was a breeze! Thank you for shopping with us and for your review.

Montana
2 reviews
0 helpful votes
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Making an account is required
October 9, 2021

Making an account is required. Also it makes you repeat name for account and billing. A guest checkout would be nice.

Date of experience: October 9, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Taylor, thank you for your purchase. We understand your frustration with having to create an account. This is a very useful tool to help our customers in the future regarding their orders. We appreciate your suggestion and we take it into consideration.

Nevada
1 review
0 helpful votes
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Easy, Timely, & High Quality
May 21, 2023

All herbs were easy to locate. I especially love the additional information listed ie history, folklore, how to cultivate etc

Date of experience: May 21, 2023
Kansas
1 review
1 helpful vote
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One of the best bulk buys I've found
November 14, 2022

Affordable bulk pricing and easy access! I almost spent more for less product on Amazon until I found this website.

Date of experience: November 14, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello Eli, we're glad you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.