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HelloTotem
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HelloTotem

hellototem.com
Texas
1 review
0 helpful votes
Follow Debbie S.
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Sent in husband' blackberry... NEVER received payment! This has been at least 4 years ago... just adding my disgust with this company!

Date of experience: October 11, 2015
Georgia
1 review
3 helpful votes
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I followed their instructions and sent in my mint condition iPhone 4. The website says that upon receipt of the phone, I would get my check for $75 in 2-4 business days. It's been nearly three weeks and they aren't responding to e-mails and don't have a working telephone number. DO NOT SEND YOUR PHONE TO THEM UNLESS YOU LIKE GIVING AWAY THINGS FOR FREE.

Date of experience: November 25, 2013
Indiana
1 review
3 helpful votes
Follow Kassidy S.
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So I sent in my mint condition white iPhone4 over a month ago and I have yet to hear ANYTHING back.

They said it would only take a few days for my phone to be reviewed and for them to send me my payment but that was such a lie! They don't provide a contact number and won't respond to my tickets or emails... they flat out stole my iPhone!

DO NOT SELL THEM YOUR PHONE, THEY ARE THIEVES!

Date of experience: October 29, 2013
New Jersey
1 review
1 helpful vote
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Totem is a place where you can sell your used smart phones and ipads for a very good price. When I ran into a small problem the owner of the company went out of his way to solve it. I would recomend

Date of experience: July 12, 2013
Texas
2 reviews
2 helpful votes
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The site is a scam
May 18, 2014

The site is a scam. Took my fiPhone and never responded to a single correspondence or request. Stay away from this site.

Date of experience: May 18, 2014
California
1 review
1 helpful vote
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NOT A SCAM
May 28, 2014

NOT A SCAM. I worked for these guys and the truth is most people would send in like old blackberrys and say that they sent in Iphone 4s. I don't know if people know this but there are people out there who aren't completely honest if they think they can get money for it. These guys are great and the idea is great. Liars are trying to put this company out of business.

Date of experience: May 27, 2014
Washington
1 review
1 helpful vote
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Hello Totem is a GREAT company, They care about they're customers! I would highly recommend them to others! Totem offered me more for my cell phone then any company & it was broken & they still paid top dollars for it! I am one satisfied customer & I will be using them in the future!

Date of experience: July 18, 2013
California
1 review
1 helpful vote
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Bestbuy offered me a measly $200 for my ipad. I was so happy to find that totem offered me DOUBLE what best buy was offering. Not to mention they were so much more friendly and helpful! I got my check even quicker than they quoted. I LOVE totem! I will most definitely be selling them my next phone and/or tablet.

Date of experience: July 11, 2013
Nicholas F. HelloTotem Rep
over a year old

Thank you for your business!

New Jersey
1 review
1 helpful vote
Follow Sonny P.
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I had a couple used blackberries sitting in a drawer... figured I'd rather have cash than let them collect dust.

I tried to sell these on eBay but dealt with nonpaying buyers on each one. Figured I'd give Totem a shot to just get paid, and it worked really well! Got a great deal with NONE of the headaches. Give them a shot you won't be disappointed.

Date of experience: July 11, 2013
Nicholas F. HelloTotem Rep
over a year old

Thank you for your business!

Massachusetts
2 reviews
3 helpful votes
Follow Christa G.
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If you have old cell phones that you would like to sell for a good price then this the place. They even buy cell phones that don't work or may be damaged. Their offers obviously go on the condition the phone is in and how old the model is. Even for a phone that was 4 or 5 years old they still gave me more than any other place I got an offer from. A newer model I got almost the same amount I paid for it! Great site! They send you a postage paid box for u to send it back to them in. Just make sure you send it back within the 30 days of their offer or their offer goes down. Also make sure u wipe it clean of any data u may have in it before u send it out, because this they do not do when they receive them. But they paid more than any other place I've dealt with before and the check arrived only 10 days after I mailed out the phone. Great site!

Date of experience: January 23, 2012
Nicholas F. HelloTotem Rep
over a year old

Thank you so much for your business!

California
1 review
1 helpful vote
Follow Dan H.
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A friend told me about hellototem.com. At first I didn't believe him but I gave it a shot. It was just like he said, a box shows up, you put your phone in it, and then a check shows up. I didn't know you could do this! I actually was due for an upgrade so I got the iPhone 5. I sent Totem my iPhone 4S and I got back enough to cover my upgrade. Pretty cool. I wish I knew about this before! Haha

Date of experience: July 11, 2013
Nicholas F. HelloTotem Rep
over a year old

Thank you for your business!

Missouri
1 review
1 helpful vote
Follow Sammy H.
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Sent some phones into HelloTotem.com about a week ago. Two days after they had been delivered to them I received an email saying they were not sent as described even though they clearly were. I had two iPhone 4S cell phones on AT&T. I ended up calling them and demanded my two devices back. After repeating myself over ten times on the phone demanding the phones back they finally came in the mail a few days later.

As a result, I was still stuck with the same problem. I had two perfectly working iPhone's that needed new users and I still needed some extra cash. I came across American Buy Back (AmericanBuyBack.com) who also buys cell phones and electronics like HelloTotem. They paid be $240 a piece for my iPhones which was more than HelloTotem even offered me in the first place. All I had to do was select the phones on their website, print out their free shipping label, and send them. I was paid via PayPal less than 3 days later for them. In the end, HelloTotem lost a customer here but I'm glad I found American Buy Back.

Date of experience: March 12, 2013
Nicholas F. HelloTotem Rep
over a year old

I do not believe this to be a real review. Can you please provide your Order #?

New York
1 review
2 helpful votes
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RIP OFF! STSY AWAY!
January 16, 2016

I SENT MY PHONE BACK IN 2012 WITH FED X TRACKING, NEVER GOT PAID. NOBODY ANSWER THE PHONE AND E-mail address was a fake

Date of experience: January 16, 2016

Overview

HelloTotem has a rating of 1.9 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HelloTotem most frequently mention and mint condition. HelloTotem ranks 62nd among Sell Cell Phone sites.

service
2
value
2
shipping
2
returns
2
quality
2