The customer service is horrible. I received my item and it did not fit. I went to the website and followed the return policy instructions. They refused to give me a return address until after I promised to pay all shipping charges. When I said I would pay they said they would rather give me a discount on my next order. What??? There will be no next order! BTW - they never provided me with a return address.
I'm a real person and I'm sad to say that they would not let me cancel a dress that wasn't even shipped to me yet. I tried everything and there is no way to actually contact those people they from like the uk or something. Anyway please be careful! $#*! is not legit
I purchased this dress in navy, and not only was it beautifully made but it was a perfecc fit. Dress purchased in custom sizing (approx. size 18) to fit 177cm tall. Very impressed with the quality of the dress.
I didnt have any problems.. Everyone was complimenting me, my special day was awesome. Will definitely be purchasing more! Thanks for such an amazing dress!
photo doesn't gives a lot of justice to this dress. The individual that made this dress
deserves all the recognition possible.
The dress is absolutely stunning, beautiful, not one word can describe
Arrived in a timely matter and fit like a glove! You can not beat the quality for the price you pay! Excellent!! Worth it! My husband was overwhelmed at how beautiful the dress is!
I ordered early to be prepared for late shipments. Not only did I get the two dresses I ordered, they are beautiful. I'm very pleased and can't wait to see my babies as flower girls.
Horrible customer services. Dress arrived too late for event and was 2 sizes too big. There is no return policy unless package is damaged. Avoid this site.
I am so so happy with the dress I purchased from this site! It came so fast and is even more beautiful when I tried it on! I'm super excited to wear this on my wedding day! Such a beautiful dress Thank you so much!!
I absolutely LOVE my dress! It arrived in less than 2 weeks with custom measurements, fits perfectly and the details are amazing. I am going to purchase a petticoat for underneath so it falls better.
Ordered this for my senior prom and it is very beautiful. I got it a week earlier than expected. Which was a blessing considering the top had to be tailored. The bottoms fit perfectly but the top was too big. I did not buy mine custom made so it is understandable that it did not fit perfectly. The adjustments were easily fixed and cost very little.
I was a bit sceptical after reading reviews but with only a short time before the wedding, was a bit desperate.The dress turned up within the estimated time,a few weeks to spare. Would have given 5 stars but had one minor issue to fix. The quality of the making of the dress was excellent. I would like to thank Hebeogwn for getting me the dress I ordered in such short notice.The price was more than acceptable.
Once I saw this dress i fell in love with it. I ordered the dress a size bigger but once I got alterations done it fitted perfect.
I absolutely absolutely absolutely loved the dress it fit perfectly and everyone loved it!!!!! I will be ordering another dress from this site very soon!
Omg, thank you so much for the dress. It arrived just in time and she looked like a celebrity. One please customer and the material was excellent not cheap texture. Thank you soooooo much
it is such a beautiful dress and the material was perfect! Little to no alters (of course it was long on me because i am short) I am definitely buying a dress from this website again
Great quality for the price ! Everyone thought the dress was custom made when I wore it. Only downside for me was that I had to order 2 sizes up based on the hip measurements, and then have it taken in on my waist and chest area , which would have been fine except the top straps were super big on me and did not stay.That being said , if you match the measurements exactly (and don't have weird measurements like me) the dress should be perfect.
I really liked the dress it was a bit darker than the picture but i didn't expect it to be identical. It was really long and has a train the neck is also a bit tight so I did go a size up. All together nice dress and shipping process was great.
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