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Katrina F.

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Experience: Clothing & Fashion

Member since January 2020

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1 Review by Katrina

1/13/20
I have ordered 2 dresses from HEBEGOWN.COM. The first (a blue dress) I paid the extra money to have it done in my measurements and it was not made in my measurements. It's like the had some made in a size close to my measurements and through it in a shippinh box to me. Because it will be an easy fix, I have decided to keep it and have it altered. The second dress (pale pink) is where it gets terrible. Because the blue dress wasn't done in my measurements I decided not to pay extra when I knew they were not going to do it. Unlike the blue dress, I ordered the pink a different color than pictured on their site and it was obviously made when I ordered it, and unlike the blue dress it took a couple weeks to come in. As soon as it arrived I tried it on and noticed that they had put bright white bra cups in that were not removable and extremely noticeable, it had beads hanging from thread and that under the arm it was never finished being sewn together and the outer part of the dress is tool. I hung it from a hanger and its uneven all across the bottom and the tool was cut jagged and chunky. It's also no where near made the way it looks in the picture. The breast area is much higher and both dresses the slit is much longer than pictured. THIS DRESS LOOKS NOTHING LIKE ITS PICTURED. I contacted HEBE GOWN they said they would need pictures. So I responded with pictures and the response I got was that I did everything to the dress that was not right and that they would not take a return. I am 114 lbs and 5'5". I have an athletic size 4 - 6 body frame and if this dress was made correctly it would fit me beautifully unlike this one. I ordered a size 6 in the pink dress. Here is a photo of what the pink dress pictured on their site, a photo I took of myself the day before the pictures I took in the pink dress and also a screen shot of the response from HEBE GOWN. I have also included 2 pictures of the blue dress that is too big for me that I am keeping to have altered. Judge for yourself. If you buy from them, be prepared to get a dress that is not evenly sewn and to be unfairly treated if you want a return.

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