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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Heat Press Nation website was easy to navigate. Delivery was fast and on schedule. Love my new Heat Press!
So far I am loving the Sawgrass and Mug Press I purchased from HPN.
Gr8
No problems just haven't been able to use yet.
Wonderful shopping experience made even better by the customer service. Called to ask questions about a heat press I was reviewing; my questions were answered and I was given advice and suggestions on how to use the products and on projects I am working on. Based on the conversation, I purchased the heat press and other items that will more than meet my needs. Thank you from a very satisfied customer. Looking forward to receiving my heat press.
I love my heat press the slide out drawer is a game changer!
No complaints, received it in a timely time and very easy to use the mug press
Very pleased customer
As mentioned before, the way it was rolled and taped made it easy to damage vinyl, which I did. Tape too sticky and rolled vinyl out instead of carrier out.
Shopping great, but your pricing keeps going up...will have to go elsewhere if this continues.
Shipping takes forever!
I love HPN! Ordering is so easy, shipping is super fast. The customer service is superior, compared to other companies I have used. The selection of products is vast and I find that if HPN has what I need I always buy from them.
Heat press nation is a good company, however you all can approve on customer service skills such as response time
Very good shopping + checkout system.
Great company to order from
Easy process. Quick shipping. Excellent products.
I have an amazing experience with Heat press nation. I was able to talk to a representative as I was making my decision to buy which means the world to me.
No comment as of right now
HeatPress Nation is a one-stop-shop that offers quality products at affordable prices.
Just what I needed at a great price!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.