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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Great customer service and knowledge. Heat Press Nation is second to none when it comes down to that level of service.
The shipping was way too long. The prices were fine.
I like the features like the slide out drawer to apply garments so that your hand are away from the heat and auto open so that you can multitask. I have not used it yet but it was well packaged and looks brand new. Thank you!
Easy checkout, good buy.
I was charged $15 more than was on the screen at check out.
I was supposed to recieve my order on time and I got it 2days late which made me loose customers for not delivering product on time... Not cool
It's great! Thank you
Everything was delivered in a timely manor.
Everything was good
Great products, every single time I order w/ super fast shipping.
Very easy to navigate website
Easy user friendly website
Easy website to navigate, great prices and very fast shipping
I am so very happy with Paropy opaque transfer paper. In my opinion it peels better than 3g jet opaque and holds color well. I definitely will order again. My order came sooner than projected date which is always a plus. I am disabled due to a stroke so I have limited movement on my right side and yet I have no problem peeling and placing this paper. I'm new to Heatpressnation but I like their service, my experience was easy so I will be back.
Shipping was delayed but overall satisfied with the product.
Very pleased with the product
Better communication about delayed shipments would be helpful. I had to reach out to customer service to prompt for my delivery
Everything was on time and customer service was awesome
I am just a little disappointed that the products do not cross boarders. It makes retrieving/receiving packages and potential returns a larger hassle.
Delivery was very timely and it 'seems' like a nice press. Hopefully once I get the replacement fuse, I'll be much happier than I am right now.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.