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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Service good, and shipping fast.
Wheb I ordered my heat press was back ordered so i did not get it before Christmas but I was ok with that. Customer service called me and told me when they were getting them back in stock and when it would ship. So far I'm happy with the heat press, have only done 3 shirts so far but I'm loving it.
Emailed customer service and they replied quickly. Fast shipping
This is my first time ordering from Heat Press Nation. Their website is easily navigated, product descriptions are detailed, and the ease of transaction was excellent. Furthermore, the shipping information was up to date, accurate, and arrived exactly as communicated. Heat Press Nation will have my business for years to come!
No issues with my order.
Very amateur crafter here. I brought vinyl from another site and had so much trouble didnt make one craft. When I ordered this vinyl I got a sample pack and everything I've used so far has turn out great! Will shop again!
It did it's job, no complaints.
Always fast prompt shipping!
It was fast shipping and very well packaged. I have used it several times now since I purchased it and it has worked wonderfully.
Good work
Customer service was a joke to email and talk on the phone. Could never give you answers when it was going to ship.
Great product excellent prices
Thank you
My order was not 10" W. It was under 9, I will not be repurchasing
Great place to go for all my HTV needs. Pricing is fair and competitive with internet resellers. Thanks.
I KEEP DEALING WITH HPN IF I DIDNT LIKE PRODUCT OR SERVICE I WOULD BE ELSE WHERE
Excellent service with fast delivery.
Easy to navigate and prices are more than fair.
My go to place for bulk vinyl purchases. Great service, fast delivery.
Professional and prompt workers at HPN!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.