HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
Good selection of products. Lots of information and video tutorials.
From my first order of this and I have been extremely pleased with HPN.
The chromolux sheets were bent in the corner. Not enough to send back, but limited what I can do with them
Website is easy to maneuver. And you have a lot of nice products
I have ordered multiple times and will continue. Great product and excellent service
Love doing business...great quality products, and on time delivery. Friendly and helpful customer service.
Great business as always. Y'all only need repeat buyer incentives (points earned, etc.).
Love all the different options available but wish the rolls came in wider widths also.
Will buy again from HPN.
Everything is great.
Perfect.
Easy to order, had a easy payment plan, ran in a little trouble but customer service was able to walk me through it and now all is good.
Good price. Payment plan helps out when it was bought during holiday season.
Easy to find what I needed and you have a good selection
Very happy with products and customer service
Great customer service! Fast shipping! Timely response! SUPERB!
HPN continues to provide high quality products and service. The prices might not be the cheapest initially, but the quality and consistency means that in the long term you save a lot of money. Would never hesitate to recommend to anyone.
Thanks for everything and keep offering products accessible to people, who need this help
Easy search & find on the products I was looking for and there was also plenty of support to assist with all of the products purchased!
You have an inventory that compliments my business needs for sublimation printing. I like the one stop shop concept; everything from hot press equipment, sublimations inks and papers, and a wide range of sublimated products. Also, having access to information such as videos, print formulas and product templates on your website are a great plus!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.