HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
I ordered a cover for my heat press and it was actually the second one I had to order within few months it's too thin and tears to easily
Everyone is always helpful and friendly.
Everything came in a timely manner and was exactly what I needed.
Quick, reasonable pricing, and great quality.
Perfect for what I needed. Will purchase from them again
Easy ordering, free shipping would be nice.
UPS was not very careful and the box had been damaged and several of the mugs were broken. I spoke to customer service and was given a refund for the broken mugs which I appreciated very much. I was very happy with your company but not happy with the ups delivery
I did some research on product before buying and was very happy with the results of my project. The videos are very helpful especially for someone like me who is new to heat pressing. Will definitely continue to watch videos for future projects and recommend to friends and family :)
Fast easy an great products!
On time and great quality product.
Third order from your company. Always easy and fast check out. And amazing how fast I receive my products.
Timely and fair priced
Shipping was def too long especially since it arrived damaged and it wasnt my fault. You guys should do a 2 night shipping for broken items. But atleast item came perfect the second time.
Great
Customer service is awesome! Thanks to Britney I'm finally on my way to creating some awesome shirts!
I love the complete offering of Sisser material along side the amazing mechanical products
The ordering process was a difficult. It took two weeks to become tax exempt; even though. We had submitted all of the paperwork.
Great customer service, now hopefully the same satisfactory in transferring images to dark garment!
EASY TO NAVIGATE SITE.FOUND WHAT i NEEDED QUICKLY.
I will certainly buy from heat press nation again. Very pleased with service and product!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.