On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
We received our order quickly. So far I'm very impressed with the heat press.
Fast delivery and helpful customer service.
Incredibly fast shipping! Unboxing was a bit of a challenge but I love my heat press! Ready to use out of the box and the controls were easy to figure out and there was an instruction booklet as well!
I would like to exchange for the non automatic release if possible
Fast & Easy!
Love the products and the speed of delivery
Reliable sourcing, thanks!
Fast service with great products. Thanks!
I'll be a returning customer. Thank-you very much for the prompt shipping and processing times. Oh and the fair pricing.
Heard about Heat Press Nation on a YouTube video. I've had a great experience with them. They have great customer service! I had a few questions and was contacted within minutes and received the assistance I needed. I especially appreciated the online videos to help with set up and use. My heat press and vinyl cutter are easy to use and works great in helping me create nice looking quality products.
Will look at more purchases in furture
Heat Press Nation was professional during all my transactions. I look forward to doing more business with them in the future.
Great price & Shipping.
Great product satisfied with my purchase. O would buy more vinyl of shipping was faster.
Always helpful and there when you need them.
Product worked as expected.
My 1st heat press... and I'm placing my faith in your products.
I'm satisfied with the product!
Good experience
Customer service was very helpful with set up for my particular needs.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.