Avoid at all costs! Ordered some protein bars, they then charged me twice for them (with the charges a week apart and the shipping charge another 2 weeks later), and they never turned up. Told me they only had record of one transaction and asked for copy of my bank statement. Provided this and they said contact my bank and ask them about it, but that they had refunded the original payment. They had not refunded anything at all and have now opened a claim with the bank after the 'shop' refused to do anything more.
Just received my purchase from this site (actually trading as health and fitness superstore, must be because of the bad reviews!). Parcel came on the fourth day, so that was ok as delivery time estimated at 3-5 days. My gripe is with the fact that I was charged £5.75 for postage, when purchases over £35 are meant to be free. My purchase came to £64.81. Into 3day of trying to get a refund!
I ordered from healthy2day.co.uk on the 1st sept and heard nothing all i know is the moneys been taken out from my bank and ive tried to email, phone the company and they don't respond.IM going to try and get my money back through my bank. Shortly after ordering i saw alot of reviews on the net saying don't buy from this company. Please don't buy anything from HEALTHY2DAY.co.uk.
Ive since taken up the matter with the office of fair trading.
Free Delivery Scammers
There website states free delivery on orders over £35.
They specifically state that the delivery charge will be refunded back to your PayPal account after the order has been placed.
They will not refund the delivery charges back to you & will not reply to emails. I feel that i was duped into purchasing as they state free delivery. Dont expect them to cooperate, they only want your money. AVOID THIS COMPANY.
This lot have disappeared and reinvented themselves as supplement bars.co.uk, they take your money, don't answer calls, emails or deliver goods.
Its even worth one star really bad website if you don't want waist a time don't buy from them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members