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HealthRight

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Overview

HealthRight has a rating of 1.7 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HealthRight most frequently mention chronic pain, insurance information, and free consultation problems. HealthRight ranks 126th among Doctors sites.

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How would you rate HealthRight?
Top Positive Review

“Medical Help -Easy and Cost Effective”

Sean S.
6/22/17

I used HealthRight for a medical consultation to treat a skin problem. Called in Saturday from my home, spoke to a nurse who connected me to a doctor who prescribed the necessary medicine. Easy and effective! Most of all a huge cost savings from using the alternative options of urgent care or finding a doctor on the weekend.

Top Critical Review

“Complete scam”

Connie R.
7/18/17

I checked into this because their ad said it was cbd oil to help with pain. Long story short turns out they were going to send me Lidocaine and a vitamin but my insurance rejected it because they tried to bill thousands of dollars for it. No wonder health care is so expensive.

Reviews (52)

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insurance information (7) doctor (16)
Thumbnail of user connier48
1 review
21 helpful votes
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July 18th, 2017

I checked into this because their ad said it was cbd oil to help with pain. Long story short turns out they were going to send me Lidocaine and a vitamin but my insurance rejected it because they tried to bill thousands of dollars for it. No wonder health care is so expensive.

Thumbnail of user marye232
1 review
2 helpful votes
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May 7th, 2018

Never once spoke to a Dr... Then medication came in the mail to treat skin infections.

Pharmacy that they use (TX)... I'm in (FL)... Even said the Dr Sherman Washington. (Address in CA) never returned their calls. Getting a return label to ship medication back.
Did get the Drs phone number and no one by that name there.
My insurance company has a claim filed. If this continues, legal representation will be next!

Thumbnail of user healthrights
1 review
11 helpful votes
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August 27th, 2017

Healthright had to have been the worst place I've ever worked at. They keep it dark and play inappropriate music. Amber, the manager on the clinical side is very unprofessional. She does not speak to anyone with respect. Her boss Natalie is even worse & she is considered "Upper Management". They both are bullies and talk about & to employees with utter disrespect and degradation. They both act like little high school girls. Its to bad to because Healthright is a wonderful company that helps a lot of people.

Thumbnail of user megm24
1 review
25 helpful votes
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August 1st, 2017

They only want your insurance information. No matter what the ad you answered said, all they will do it's offer lidocaine and some kind of vitamin at ridiculous prices ( $1000+) just to see if your insurance will approve it. Should be prosecuted for insurance fraud.

Thumbnail of user cathyr42
1 review
8 helpful votes
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May 2nd, 2017

The no cost consult offered is only for those with "good" insurance. No state, medicaid. Reps are speak in deceptive manor forcing you to repeat OK after shady terms like- if i dont answer the phone for the doctor I will be held responsible for prescription that is sent to my home. Do not give your insurance information to this company. They will ask and also for you to verify your home address and date of birth.

Thumbnail of user missp7
1 review
19 helpful votes
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August 17th, 2016

Yeah... I'm with Sharon. CONSTANT calls. So after 3 weeks I picked up the phone and spoke to rep. BLAH BLAH BLAH... wanted my health insurance info. Yeah, not doing it. Last thing I need to is another scammer (like my pain management doctor) ripping me off. It's all a racket folks; no matter how you look at it--doctors, clinics, pain management, pharmacies, insurance. Need I go on?!? It's ALL a racket.

Thumbnail of user sharons160
1 review
33 helpful votes
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August 16th, 2016

This company caters to those of us who suffer chronic pain. They offer 1 free consultation and then charge for each additional servcie. There sales people are high pressure and call at any hour. The discourage you discussing their treatment plan for you even mentioning them to your primary care doctor. Once I realized that they were a scam I started saying no thank you. They continued to call, even in the evening at both my home and cell phone. Now, they a have created an account for me on their website without my permission. They wanted me to give them my insurance information over the phone. I am a bit worried about what they will do next and am trying to figure out who to report them to.

Thumbnail of user elis992
1 review
13 helpful votes
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December 14th, 2017

I was told this was a study for CBD, I took it so that I could try to get some help. I spent over 30 minutes on the phone with people only to find that I was prescribed things that have nothing to do with my issues i'm having. I then asked to talk to someone and I was told either to call or wait for an email. I'm furious and wasted time I cannot get back.

Thumbnail of user dania151
1 review
12 helpful votes
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April 26th, 2017

Sent lidocane from pharmacy Alpha Omega in florida to help with pain. I can get this at any local pharmacy. The scam is they get your insurance information and then proceed charge it out the $#*!. $2700 for lidocane. No wonder insurance is so screwed up!

Thumbnail of user stantonl6
1 review
12 helpful votes
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July 26th, 2017

Deceptive ads are a menace. This makes people not want to use the internet. Ruin it for everyone. We need to have an auto filter for this type of advertising. All they want is your insurance money. No wonder we are paying outrageous health care premiums. Insurance companies don't care if they do this they just up the billing to everyone.

Thumbnail of user pedror53
1 review
19 helpful votes
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January 26th, 2018

CBD study scam. Phone operator tells you the study is provided by a third party company, to wait a few weeks. I'm a medical marijuana patient in CT. CBD's are the best for nerve pain, but its expensive and insurance will not cover it. They tell you its a free consultation by a DR. They called my CVS pharmacy to get my insurance group #, next this guy is asking for all my info without my authorization. I told him I do not feel comfortable with this. He said we need it for the consultation. I get transferred to a nurse, told him my med history. Repeatedly told them I don't want to try any meds. No, No, its just a free consultation with a DR he says. There is no consultation, 12 hrs later I get an email that my prescriptions are filled and a DR. Jude Germaine has completed my consultation. WWhaatt, I did not authorized any of this. How is this not insurance fraud? I will be contacting State Reps., Senators and A. G.

Thumbnail of user seans94
1 review
5 helpful votes
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June 22nd, 2017

I used HealthRight for a medical consultation to treat a skin problem. Called in Saturday from my home, spoke to a nurse who connected me to a doctor who prescribed the necessary medicine. Easy and effective! Most of all a huge cost savings from using the alternative options of urgent care or finding a doctor on the weekend.

Thumbnail of user jerir5
1 review
10 helpful votes
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October 27th, 2017

Whoever I talked to just told me his first name. Kept on saying "no worries" I said who are you? Where did you get my number? He told I took an online pain survey. He started talking and wanted to know of my insurance policies. Then he said you've lower back pain I said No. I questioned him on having the info uncorrect I finally hung up. FRAUD ALERT

Thumbnail of user deborahh85
1 review
23 helpful votes
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October 25th, 2016

After a couple of weeks of declining calls I got a text asking me for a better time to talk. When you're been in years of pain you'll try anything. Now that I've had my free consultation, I wished I hadn't done this. I don't want them using my information to scam my insurance. Need some place to report this

Thumbnail of user leahn10
2 reviews
11 helpful votes
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May 8th, 2017

All they want is your insurance information so they can make fraudulent claims. There's no free consultation unless you surrender your info. They denied me the "free" consultation unless I gave them my insurance info, even though I said over and over again that I didn't want any prescriptions.

Thumbnail of user lind5204
1 review
9 helpful votes
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May 11th, 2017

Texts with no company name given, phone messages with no name or company name given, can we say "scam"? When I texted back, I was told the name of the company. But the only responses I got to my texted questions were "blah blah your recent request for information on pain control when can we call you?" Why did I respond? Curiosity as to where they got my info. I was just diagnosed with a very painful condition, and I wanted to find out who leaked, or was it coincidence. Total scam, actually. The confirmation came when they texted me using the name of my late partner. Wow. Two scams for the price of one? Health insurance and seance, because my partner has been dead for more than four years.

Thumbnail of user megans161
1 review
3 helpful votes
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June 7th, 2018

Don't waste your time or money. They take payment up front and the doctor literally told me to go see a doctor in person. No help, no input, no suggestions, no medication, no remedies, just told to go see a doctor by the so called "doctor." Save your money!

Thumbnail of user charlah
1 review
12 helpful votes
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May 17th, 2017

All they want is to send you that Lidocane Cream and bill your insurance. I can't find out how to keep them from billing my insurance. I think my insurance might have told them the medication is not covered because after it was prescribed I never got the medication or heard from them again.

Thumbnail of user janied5
1 review
7 helpful votes
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June 11th, 2017

They say they are with your insurance company... they are NOT... they will call you 3-4 times a day... DO NOT give them any information of any kind... thankfully they don't have my new insurance name...

Thumbnail of user andyg67
1 review
13 helpful votes
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June 17th, 2017

I signed up for a free trial of a new pain drug. Next thin you know there sending me Lidocaine cream! I told the lady I didn't sign up for this. She said the trial you signed up for is not affiliated with us. They will get a hold of you. That's been over a month ago. Still, haven't heard from them. I told them do not send me the Lidocane! I called them back and had the put a note in their system saying I did not want the stuff. Next day I get a call saying there sending me the stuff. I had to call and raise Hell! They eventually did cancel my order. MAJOR SCAM! These people should be Prosecuted!

Thumbnail of user margarets125
1 review
13 helpful votes
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November 30th, 2017

Called numerous time that I was eligible for a medical marijuana trial I live in ny so I was excite currently on many pain med for years because or severe chronic pain in lower back due to bilateral stenosis and herniated disc. I want to get off these pain meds but can't because of the pain I am inCalled me back today with a Rx for a topical cream and naproxen I laughed I said did a pediatric dentist read my records or neurologist! Be very careful! Misconceived

Thumbnail of user elizabethl219
1 review
2 helpful votes
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June 7th, 2018

These people will scam you. You cannot trust a doctor who does not see you in-person. A doctor can't help you without seeing you in person. But I never spoke to a "doctor", I missed the call. Yet the next day I got an email saying they prescribed me "Medcore" which I tried to google and got nothing. I tried googling the doctor but that brought up nothing because it's the most generic name they probably could make up.
So a fake doctor tried to prescribe me a fake drug. Thankfully this was a free consult. I will be taking measures to get these people out of my life and I suggest you do the same. STAY AWAY.

Tip for consumers:
Their "reviews" on the sight are lies. Most of them are empty five stars without any text. All three stars and up. LIES.

Thumbnail of user annd170
1 review
4 helpful votes
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August 9th, 2018

No sense in going into detail. My episode with Healthright is the same as all that I have read. Luckily when calling my pharmacist didnt seem right I went on BBB. I had not gotten to the consult yet. Called them back and told them they should be ashamed of taking advantage of people in chronic pain and I was reporting them to BBB and had already gotten in touch with my insurance company. I told them they better hope nothing goes through to my insurance!

Thumbnail of user dees72
1 review
9 helpful votes
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March 3rd, 2017

I called in and paid 35$ for an "electronic consult" and the doctors response was to "go see a doctor". No refund. And second opinion was another 35$. Not going to happen. LOL. Why would I call in and pay for a doctor to tell me to see a doctor? Duh. Clearly I couldn't get into my specialist for two weeks. Don't waste your money!

Thumbnail of user harryp41
1 review
8 helpful votes
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January 27th, 2017

They tell you they can prescribe up to and including hydrocodone. This is a bait and switch. I've been taking oxycodone for years but was willing to come down to see if it helped (I hate pills). They prescribed lidocaine cream. Now when I have a flare up, I can't walk. I called and they told me they can't prescribe ANY narcotics. They wanted to give me a vitamin and lidocaine cream. A total waste of time.

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52 reviews
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