business logo of HealthEquity

HealthEquityReviews 2

1.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HealthEquity?
grey star
grey star
grey star
grey star
grey star

HealthEquity Reviews Summary

HealthEquity has a rating of 1 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

Alabama
1 review
0 helpful votes
Follow Salem D.
Unfollow Salem D.
Share Review
Report Review

Somehow this company took over my HSA.
They are taking exorbitant fees from my account and I cannot get answers despite multiple calls.
Their employees are basically unknowledgeable in my opinion.

Date of experience: January 31, 2024
California
2 reviews
22 helpful votes
Follow Paula W.
Unfollow Paula W.
Share Review
Report Review

I could not access my account on line for some weird reason and when I called customer service they informed me that I didn't have an on line ID set up- what? I have been paying my bills on line through their site for many years. They were of no help on the phone and their verification process is antiquated and takes 24-48 hours. I could move millions in and out of an account with my bank in minutes and their puny little HSA account is back in the dark ages. Their customer service is of no help either.

Date of experience: October 3, 2018