• HeadCoversUnlimited

HeadCoversUnlimited

Overview

HeadCoversUnlimited has a rating of 4.3 stars from 252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeadCoversUnlimited most frequently mention hair loss, customer service, and breast cancer. HeadCoversUnlimited ranks 4th among Wigs sites.

  • Quality
    12
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
5
See all photos

What reviewers want you to know

Positive highlights

  • I do not have cancer but U do have significant hair loss.
  • I ordered 3 head coverings and was pleased with all!

Critical highlights

  • I ordered a wig and needed it for an event later in the week.
How would you rate HeadCoversUnlimited?
Top Positive Review

“Really pleased with Leah hat”

Ruth P.
12/20/23

Fitted quite snugly, I have a large head and hair too. If it could be made larger, with adjustable pulls inside, like the cotton bucket hats, it would be even better. That's why I gave 4 stars, not 5.But I am very pleased with it.Covered completely, brim gives attractive frame. I like brims, as I am troubled with dazzle. Quick delivery, I live in the UK. I haven't tried washing it yet, but it looks simple. I wish you made more ghats in larger sizes.

Top Critical Review

“Horrible Company”

ROBIN Q.
3/29/22

First off they sent a dark brown extension instead of blond. Second, they sent the wrong style extension. Then they only wanted to refund minus 20% stocking fee. Wow what an incompetent company! We just took the refund and went elsewhere after two phone calls got us nowhere. The young girl they Have answering the phone doesn't know what is going on and just repeats the same bs. Don't buy from This ridiculous company

Reviews (252)

Rating

Timeframe

Other

Reviews that mention popular keywords

hair loss (9) wig (18) head coverings (7) customer service (7) breast cancer (6) hair days (3) great selection (5) cancer patient (5)
Thumbnail of user sherryc66
4 reviews
4 helpful votes
May 2nd, 2023

I should have checked the fees before buying from them. Not many companies charge re- stocking fees. It is reasonable to pay for shipping.One item was super oversized and one was just silly looking - a cap with hair that comes below. It looked much better in the picures!
If you order from Cancer Society TLC they do not have all these fees and prices are about the same!

Thumbnail of user janetc834
2 reviews
2 helpful votes
June 11th, 2021

I received my order today & was very disappointed with the topper. The color was brassy looking & it was very bulky. Looked fake. I am returning it (customer service was very responsive as to how to return it 5 stars there) & it has proven to be a very expensive lesson as to why one shouldn't purchase wigs or toppers on line what with the shipping costs to me, the re-stocking fee & the shipping costs back to the company

Tip for consumers:
Make absolutely certain of the colour of the wig/wiglet/topper because to return it is expensive.

Products used:
headcover topper

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthias1546
4 reviews
6 helpful votes
September 6th, 2022
Verified purchase

I ordered three wigs totaling $4,500. The first one arrived before the tracking info was sent to me. I opened it and to my dissatisfaction it had a red tint to it…I am of Mediterranean decent. I waited for next wig to arrive and was notified before it arrived. It was shipped using UPS SurePost, which means that the post office actually delivers it. Post Office says it was delivered. I was here that day, saw the post woman deliver some packages that were put into my mailbox. Went out to check, no wig delivered. So far I am out $3,000.00. I hope that my third wig has been canceled. I can not afford to do business with this company.

Tip for consumers:
Beware of return policy

Products used:
None

Thumbnail of user marthak33
1 review
0 helpful votes
February 24th, 2018

This turban definitely needs more elastic in back. It fits very tight. I thought it would loosen up a bit after a few day, but it did not. For me, this was a waste of money. I would not purchase again.

Thumbnail of user kathleenm219
1 review
1 helpful vote
May 17th, 2018

I ordered a wig and several headscarves for my mother who is going through chemo. While the doctors said she would not lose her hair, she did - over Mother's Day Weekend. We paid additional money for the shipment to be delivered next day air - which it was not and when it was delivered it was not the complete order. When I inquired about it, pretty much tough luck. Thanks for nothing.

Thumbnail of user temr2
1 review
0 helpful votes
March 30th, 2018

I have bought many items from Headcovers and been very satisfied, not so with this order. I ordered 2 Jersey pretied scarves and they were very tight and uncomfortable. They seems to made in a little different from those purchased in the past. The other pretied scarf was chiffon and just wasnt my style.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariad257
1 review
2 helpful votes
December 7th, 2018

I am not at all pleased with these caps they are small I was hoping to wear them to bed they don't stay on

Thumbnail of user nancyk251
1 review
1 helpful vote
February 28th, 2019

The hair on Velcro strips weren't on in the right places whatsoever. I found it surprising that I had to take so much time to figure that out and readjust being as you are such a great company. Other than this the product is fine. The shipping was fast and the outer paper packaging was so pretty!

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From the business

Shop wigs & hats for cancer patients, head scarves, chemo hats & caps, hairpieces, eyebrows and head coverings for hair loss. Free shipping over $75.

Company Representative

Thumbnail of user keithy17
Keith Y.

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