Harry's has a rating of 2.8 stars from 2,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Harry's most frequently mention new blades, gillette fusion, and poor quality problems. Harry's ranks 1st among Shaving sites.
This company responds to reviews on average within 1 hour
I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's
About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!
For the first two years the blades seemed to be really sharp, now I find that I have to shave over the same area 2-3 times in multiple directions to get a clean close shave. Even then by mid afternoon it is rough.
My hubby got a starter set for Christmas but likes the razor he has, so he passed it on to me. I used it in the shower and I can't believe the amount of friction this thing creates. I've literally never had such an uncomfortable shave. I also cut myself in the back of my calf, that's hard to do, for the first time since I was a beginner leg shaver. My leg was not smooth after shaving, even with and oil to lubricate. I switched to the three day old, disposable, Gillette (3 blade) razor and got better results. Pretty pathetic.
Really sorry to hear that, Cora. If you shoot us an email at help@harrys.com we'll take care of you.
Pondered for a while, then took a gamble on the free trial plan. Very disappointed. The multi-blades are mounted in a too-flexible rubber/plastic head that makes it hard to shave anything but your cheek. Too big to work well on chin, jaw-line, above the upper lip. Thick gel clogs the blades and makes it hard to see where you have shaved.
Ordinary products with such subtle aromas you can barely smell them. Far superior and much cheaper alternatives elsewhere.
Thanks for taking the time to leave your review, Robin. Sorry to hear about your experience with our products! Your thoughts are important to us. We'll be sure to pass this along to our team.
All the best,
The Harry's Customer Experience Team
Cant fault them on presentation, fast shipping etc, but blade quality just isn't there. Tried for the first time today and it was like i was using a month old Gillette, dragged, couldn't get anywhere near a close shave and that's with a fresh blade.
We're always looking for ways to improve, and we're sorry to hear about your initial experience with our Blades, Cass. We’ve had some customers share similar feelings at first, only to tell us shortly there after that their shave drastically improved as they stuck with it. Sometimes it can help to experiment with the angle at which you're holding the blade, and the amount of pressure you're using (too much or too little). Of course, we appreciate you giving is a try. We'll definitely pass your feedback along to our team.
I've used Harry's before and never had issues, but this last time, I placed an order on 3/16 with an estimated delivery window of 3/25 - 3/28. That delivery window has passed, but still no delivery. For 10 days, shipping information says that USPS is awaiting receipt of the package. I've contacted CS several times, and the only response I've gotten was simply a link to tracking information. The CS rep never bothered to read my email or respond to my question. As of now, I'm out nearly $50 but have nothing to show for it and no other way to contact Harry's about it other than sending an email that gets ignored. Will not be ordering from them again.
We're sorry the hear of this, Brian. We just sent you a private message asking you to provide your account info. We're eager to make sure you are taken care of!
I tremendously enjoyed Harry's first generation blades. It was the best shaving experience for me because the razor glided so smoothly on my skin. Then the new generation blades arrived and my shaving experience has totally changed. The new blades are not very good as I cut myself few times with them, which had never happened with the first generation blades and I don't have a sensitive skin. I probably will not order from Harry's again and that's too bad.
We're very sorry to hear that you aren't liking the Gen 2 blades as much, Hakan. If someone from our team hasn't already done so, we would be happy to send you a free 4-pack so that you can give us another try. Just send an email to help@harrys.com!
The Orange handled razer is badly designed as its not flexible enough to shave your moustache under your nose. There is always a small amount of stubble it just can't reach. This is nothing to do with the cost but functionality. In fact it is probably going to make me change to a more suitable practical design soon.
Thanks so much for reaching out about this, Andrew! We got overwhelming feedback from our customers over the years about the importance of that single blade on the flip-side of the cartridge, so, after tons of hard work and attention to detail, we finally added one. This trimmer blade is available on our standard five-blade cartridge (our only blade option), so you can’t miss it. Feel free to reach out to us at help@harrys.com if you'd like to chat a bit more about it.
Great products and easy peasy service. It's particularly nice to be able to change quantity, delivery dates, and products your subscription orders.
Cut me for the 3rd time and I was hoping it would not cut me but it did. Not a close shave again. I will try again next week.
Sorry to hear of your initial experiences with our product. We’ve had some guys share similar thoughts at first, only to tell us later that their shave drastically improved as they stuck with it. Sometimes it just takes a little time to adjust to the differences in a new system: it often really helps to experiment with the angle at which you're holding the blade and the amount of pressure you're using (too much or too little). With that in mind, we're glad to hear you'll be giving it another few tries.
Also, we're wondering if the single precision Trimmer Blade on top of the cartridge may have been a part of your poor experience. It was designed to help you reach those hard to reach areas, such as under your nose and the lines of your side burns. To use it, simply turn the razor around so that the 5 blades are facing away from you, and bring the trimmer (which is a single blade on top of the cartridge) up to your hair. You should notice as soon as the blade reaches your hair. We just thought we'd mention it just in case.
Tried Harry's razor and like the shave but the cartridge has soft hinges which wear out quickly. I get a month of shaves easily out of a Gillette cartridge whereas Harry's hinges are gone within 2 to 3 weeks. Blades still sharp but the blades just flop around without the hinges. Might go back to Harry's if they correct the hinge design problem.
Oh no! It sounds like you may have received a bad batch of Blades, Art. Those cartridges should fit our handles without any wiggle room. Please send us an email at help@harrys.com, and we'll get you taken care of.
By the time I pay shipping and foreign exchange, these blades price themselves out of the market. $24.00 for 8 blades is $3.00 each. This may be my last order as I see no advantage in your value proposition.
We’re working really hard to make things better for our customers up north, Norman. Exchange rates can make some purchases very difficult for our Canadian customers. As a young company, we haven't quite yet found the right answer to this issue but we continue to keep it top of mind, while also exploring ways to lower the cost of shipping to Canada in the future. And in the meantime, you may want to consider having some friends or neighbors go in on an order with you - sharing the shipping cost can really help! We'll definitely pass this feedback along to our team.
The ordering process was easy and they delivered there product. It seems to me they spent way more money on all their fancy packing and how to shave direction than the product itself. The razor handle is a poor design making hard to shave your upper lip and the razor is terrible. I had three cuts the first time using it and I never cut myself, it felt like it was ripping across my skin.
I will go back to my Gillette razor immediately.
Razor blades are super sharp and offer a great shave, but they rust VERY quickly. My blades need to be changed once every 2-3 shaves, and I dont leave my razor in the shower. I will discontinue and look at other brands. Its very disappointing to pick up a rusty razor when you are out of replacements.
We're sorry to hear about the rusting, Brianna. Sounds like you are keeping it out of the shower, and letting them dry. Please reach out to our customer experience team. They'll be happy to assist you further.
The blade did the job, nothing great but acceptable considering the price compared to other blades. Now after a half dozen or so shaves the blade has gone completely dull. When the remaining blades fail I'll be going back to my old razor.
Hi Darrin, we're sorry to hear about your experience with our blades not being as sharp as expected. Our blades typically last 6-8 shaves per blade, although a lot of customers say they have lasted longer. It depends things like the thickness of your beard to how you care for them. We'll definitely pass your valuable feedback along to our team. Thanks for giving us a try!
Have trialled these products for several months and have to say that whilst delivery has been good, the product is nowhere near as good as my Gillette products. The Blades don't give as close a shave and they definitely don't last nearly as long. I also have to agree with others who have complained about the trimmer blade, which is a complete liability. When trying to shave the tricky area below my nose, I have cut myself several times and this should just not happen. Also, ergonomically, the shavers just aren't well designed as they are awkward to grip when wet - or at least they are for anyone who doesn't have tiny Trump-like hands! So, any cost saving is simply not worth it and in actual fact there is no saving as the products don't last as long. Sorry guys.
Like many - I was taken in by the slick marketing and promise of saving £££ on my shaving. The product is AWFUL.
The shave is not close enough at all. Still have stubble after shaving which you cant remove. Cant shave under bottom lip or under nose due to poor blade angles. Terrible! Same goes for Bold King.
I tried Harry's a few years ago and loved them. Great razors and blades. The razor felt great in my hand and the blades were the best by far. But I have noticed that the quality has really slipped recently. I needed to get a new razor so I ordered one and found it far lighter and more cheaply made than my original Harry's razor. The blades often poo off while I'm shaving. And the blades only last a couple of shaves now. I used to get at least a week out of them. It makes me wonder if they sold the company to another corporation, or if they've lowered the quality to cut expenses. I recently forgot my razor while on a trip and picked up a Gillette at the market. It was so much better. Harry's used to be way better than Gillette. I miss the old Harry's.
Hi Steve, we're sorry to hear about your recent experience with our blades. We're always looking for ways to improve and I'll be sure to pass this along to our Product Development team. We still design and manufacture our blades at our own German factory and sell them directly to you. All of our blades go through the same quality control processes, as they always have. We want to assure you that nothing has changed with our blades. Please reach out to our customer experience team. They'll be happy to assist you further.
My Schick Hydro5 shaves better after three weeks use than a brand new Harry's. You get what you pay for
Thanks for sharing this with us, Jim. We're sorry to hear our blades not being as sharp as expected. We'll definitely pass this along to our product development team as we're always looking to improve. If you 'd like to share more about your experience, please shoot us an email at help@harrys.com. Thank you.
I've always shaved with a Schick Hydro 5 but I got frustrated paying so much for blades. So I purchased the Harry's razor with refills. The first time I shaved with the Harry's razor I felt like I was dragging 40 grit sand paper over my face. It was not smooth at all and the blade to handle angle is odd and uncomfortable. I figured I had a bad blade so I put in a new one... same rough shave. I'm done with Harry's and I plan to try Dollar Shave Club. If that doesn't work out I'll go back to the Schick Hydro 5 which was outstanding.
As odd as it might sound, it can take 4-5 shaves to get used to the way the Harry's blade head flexes. The less pressure that you use, the better! We would love for you to give us a few more tries before moving on entirely.
I searched for reviews on Harry's before I purchased and found glowing reviews on appeared to be shaving review sites so I purchased the largest pack of razors available as well as the starter kit. I liked the idea of getting something good from a company other than a major brand.
I was excited when they came in and was looking forward to getting good shaves while saving a little money from the major brand I had been using for years. Unfortunately I found my first shave rather rough. More akin to lightly dragging sand paper across my skin.
I recalled a couple decades ago when I tried a electric razor is suggested giving it a few weeks for the bear to adjust do the different shaving so I did. Went past the return period and found no improvement.
Since I went past the return period I kept using them since I am not one to waste money. I used all but 1 blade. That is 16 blades plus whatever came in the starter kit except one. When I went back to my major brand I was reminded what a smooth shave feels like and will be more careful before trying a different product again.
With how much longer the major brand delivers a smooth shave for me I think I save money with them.
Thinking back over the years the best comparison to shaving with Harry's would be a 2 blade disposable. Granted, Harry's is probably better but that is the best I can think of.
BTW, I would have given it 1 star but it does actually shave so it does meet the minimum expectations for such a product.
Hi David, that isn't the experience we'd like you to have with our products. We have heard from a lot of guys that it can take a few shaves to adjust to a new system, but it sounds like you have already done that. Thanks for giving us a shot, we'll be sure to pass along your feedback.
I had been a member for a couple of years now. The last two batches of razors, began giving me lots of ingrown hairs. I mentioned this to customer service, and they offered me 4 free razor blades. I think it was time to switch brands anyway.
We're sorry to hear those last two batches of blades provided you with a poor experience, Bert. Shoot us an email at help@harrys.com if you'd like to share a little more about your experience. We're here to help!
I started out with a years supply and shortly after saw the new blades had the trimmer blade. Was looking forward to a new order but into my second blade I have to agree with most reviews the new blades suck because of the pulling. I am getting way less shaves with the new blades so maybe that's why the change! If there isn't an improvement in the near future this will be my last order.
We would love for you to send our CX team an email at help@harrys.com so that we can try to help you out, Gerald. The vast majority of the feedback that we've received on the Gen 2 blades has been positive, so we're hopeful that we can figure something out for you.
Been receiving Harry's in the mail now for a couple of years now. Grey product always get a email prior to shipment in case I want to delay shipment any. Can't say enough good stuff about there products.
I started using Harry's a couple years ago and I loved the razor but lately I have noticed my blades rust fast! I am a Laser Technician and I do Laser Hair Removal, so of course I have treated myself. Having said that, I don't shave my body a lot but I do shave my underarms everyday (just out of habit). Once I noticed the blades rusting quickly I started to dry my razor blade when I get out of the shower to see if that would help but no such luck.
I am super bummed out that I am going to have to start using a different razor because I always felt like I got a close shave. Oh well.
That rusting definitely should not be happening, Amanda. Please feel free to contact our customer experience team. They'll be happy to assist you!
Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.
That definitely isn't the experience we want you to have with our Blades, Ron. Please feel free to give us a call at 1-888-212-6855. We're here to help!