As other reviewers have mentioned, I felt duped by the "17-day-trial." The 2 week part was never clear to me. You sign up and pick a 5 month interval, and I'm 99% it said the next box would ship five months from the trial, not 17 days from the trail. I had added some face cream I wanted to try that broke my skin out. Long story short, I missed a confirmation e-mail and got charged another $30 for a bunch of product I won't use. Customer service was unapologetic / unhelpful. I'm sticking with DSC.
Could not be more disappointed, but I guess it should have been expected. When anything costs so little, you get what you pay for.
Marketing is the only thing this company has going for it, because its products are literally trash.
Severe laceration to chin has taken many months to heal. Left a significant permanent scar on my face. I filed an insurance claim which they denied of course. Will seek further action. Inferior and dangerous product. Hoping to contact attorney general.
Very disappointed in these clumsy razors... they don't contour well on chin and other outer edges, and the single trimming blade is angled poorly so cuts below my nose when trying to trip top of moustache area. The savings are not worth the bleeding, I'm going back to Fusion.
Been using Harry's for years. Super convenient great razors. Don't have to worry about running out. Set your own amounts and deliveries. Always get an email ahead of time to check if I need more or less product or change it in any way.
Does a pretty good job of shaving, but both my wife and I have cut ourselves multiple times with the trimming blade when just shaving (not trimming). It is just poorly designed and will bite you at some point. Hopefully they can redesign them. I cant believe it got past Quality Assurance tho.
I've been using this razor for a little over a week, and while the shave is very close and smooth, the trimmer is another story. Oh, it's sharp alright; I've jabbed myself in the chin a couple of times, and it bleeds for several minutes. I guess it was thought of as a good idea at the time, but when you're shaving, and the cartridge springs back, ouch! Having said that, everything else seems to be fine. And the blades are cheaper than the name brands, even at Walmart (which is where I purchased it).
Thanks for your feedback. Sorry to hear that our Trimmer feature was not a good fit for your shaving needs. We'll be sure to give your feedback to our product development team.
Have been shaving with Harry's razors for several years now. Always a positive experience from the quality of blades, Shave cream, shampoos and body's washes. Excellent customer service as well. Highly recommend Harry's products!
I buy everything I can from these good folks: shaving gell, SPF skin care, two-in-one shampoo (smells good yet masculine); shower soap (three varieties). Products have safe ingredients and shipping is fast.
It is so nice to have on-hand sharp razor blades that last a long time compared to store-bought blades.
Also, their other products are of high quality and you should try them just to see if they meet your needs.
I jumped into the Harry's branding approach early on because I was weary of expensive blades that I'd bought for 40 years as they give me progressively fewer and fewer shaves. I've never looked back. Plus, the unique handles who has orange for Cleveland Browns fans? And body wash fragrances! Now, I surprise shampoo? Perfect!
Harry's razors are well crafted, serve for many shaved, and incorporate an ingenious single blade for reaching inaccessible places (like under the nostrils). Shaving gel produces rich lather from a small amount of gel. Great products, well packaged.
I inquired about a product and CSA Katie not only met my expectation, she exceeded it by a Galaxy. You can rest assured Harry's is a company that will go above and beyond if there is ever an issue. Guaranteed. They have a customer for life with me. Best customer service on the planet.
My husband loves these razors, they last longer and cut him far less. No more "honey, you're bleeding again". The automatic shipment is wonderful because he doesn't run out and really, what's better than home delivery at the same price as it is in the store? I also appreciate the reasonable price!
Once I tried Harry's blades, I was completely sold. Loved the close shave with hardly a nick. I'm now also using the Shave Gel and Post-Shave Balm. I either order online or pick up my supplies at Target. I can't imagine ever switching to another product.
It's to convenient not to sign up and get razors delivered. I haven't had to worry about razors, shaving cream or anything in over 2 years. I actually forget they're coming. I never run out and it's cheaper then buying those products from the store. I don't know how they stay it business but thanks everyone at Harry's!
Harry's delivers great products for low prices right to your door in no time. However, if I have an emergency there is a Target right near my office where they sell a selection of Harry's products. I won't buy anything else. The shaving cream and body wash are incredible! The shaving world needed this!
I signed up for Harry's back before the Internet was invented. Kidding. But it was a long time ago. The reason we have the internet is so that we can have Harry's. I was so tired of buying expensive blades with all types of gimmicks. Many of those products didn't even work for me. Harry's blades just work as expected. No need - ever - to buy a new handle, unless I want to. I also use their shaving gel (with Aloe). That stuff is ridiculously good. Consistently good and better than any of the gels I've tried. My biggest complaint: the can of few never runs out. I have 4 bottles just sitting there. It will be 2030 before I have to order more.
Customer Service? Awesome. We had one error caused by my gaff that they resolved immediately, no questions asked.
Thanks Harry's!
Thanks for all your support Joel! We're very happy to have you as a customer. Happy shaving!
I've been using Harry's razors for a couple of years now and have been very happy with them. I shave almost every day and get about 1.5 months out of a blade so the cost is very reasonable.
I just received my latest order and they had a $5 mystery gift that got me a second razor which will now live in my travel bag.
I've been a Harry's customer for five years after the leading brand kept adding another blade and raising prices. I use Harry's shaving blades, Taming Creme, Body Wash and Post-Shave Mist. They all work very well and last a long time. No cuts for me, just a smooth shave. Pricing has saved me a ton. Service and Subscription options are first-rate. I
Answer: Great question, Tony! Blade lifespan will definitely vary a bit based on your particular hair type, shave schedule, and blade care habits. While there's no exact standard for how long a cartridge will last you, we find that the average person likes to replace blades every 6-8 shaves. The idea is that our blades are durable and will last a long time, at a great price.
Answer: The new blades are not as smooth as the old ones and you cannot buy the old ones anymore.
Answer: Absolutely! There are lots of women who use our razors so we'd definitely encourage you to give them a try.
Answer: I had a problem with that when I first got them and found out that I wasn't pusing them on the handle far enough. Also if you hold too close to the blade and choke up on the handle too much your fingers tend to push the blades off. When I held back further on the handles... no worries. Since I changed those two things, I don't have that problem.
Answer: Because when they changed the design of the blade by adding the trimmer, the blade lost its smooth shaving quality, life of the blade and no burn feeling. Now it burns after the shave, blade does not last that long and all you are left with is a cheap blade. If they bring back there 1st generation blades back, I will be the first one to buy them and give back my business to Harry's for LIFE!
Answer: Thanks for getting in touch about this, Patricia. If you're having trouble redeeming our offer, you can sign up through this link: https://www.harrys.com/go/cxfreetrial?utm_medium=cxfreetrial Our Trial is a two-week shaving kit that allows you to try us out before your recurring Shave Plan shipments start. The kit includes a handle, blade, 2oz can of Shave Gel, and Travel Blade Cover. Please feel free to reach out to us at help@harrys.com if you have any further questions. All the best, The Harry's Customer Experience Team Edit Remove
Answer: Thanks for your interest! If you'd like to try our Starter Set without a recurring Shave Plan, we offer it for $10 to US customers here: https://www.harrys.com/en/us/products/the-starter-set. We also offer a Truman Set on our site for $15. It includes a Handle, 3 Blades, Travel Blade Cover, and your choice of a medium Shave Gel or Shave Cream.
Answer: I got mine and became a regular customer. All products have been of superior quality and reasonable price
Answer: If I remember correctly, I simply clicked on a button in the ad, and then provided the mailing info they asked for. It was that simple.
Answer: Hi Julius, Our apologies for the late reply. Shoot us an email at help@harrys.com, and we'll be happy to look into this matter for you. If you provide us with your email and shipping address, we can take a look on our end. We're just missing the last part of your sentence. Thanks!
Harry's has a rating of 2.8 stars from 2,923 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Harry's most frequently mention gillette fusion, poor quality and facial hair. Harry's ranks 1st among Shaving sites.
If you haven't already, please inform our CX team about this! They can get you taken care of at help@harrys.com.