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Harmony Central Reviews Summary
The company enjoys a solid reputation for providing valuable information and user-generated reviews on music gear, which many customers find essential for informed purchasing decisions. Users appreciate the community's engagement and the honesty of the reviews, enhancing customer satisfaction. However, there are significant concerns regarding customer service, particularly related to delays in fulfilling orders and inadequate support for issues such as missing items. This inconsistency in service can detract from the overall positive experience, indicating a need for improvement in responsiveness and order management to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I bought this drum as a Christmas gift for my wife. This is what it looked like: missing a foot. I've called and emailed several times. At one point I was told the foot would arrive in the next week or two. It's now February 16th and still no foot. Do NOT waste your money like I did.
Found quite a lot of information I'd been seeking. Some users were basic, some were sarcastic. However they're people who genuinely interested in your questions no matter how simplistic they may be. Some were so advanced, I had to screen shot and google a lot of points made... Thank God for those helpful ones.
An essential site to visit before purchasing music gear - I go to harmony central every time I want help in making a decision to buy ANYTHING music related: guitars, pedals, amps, PA gear, software, drums, keyboards, you name it. The gear reviews are all contributed by people who have bought and owned the stuff, and in general people are very honest and dedicated to writing good reviews on the site. You can also get a good idea on pricing here, whether you're buying or selling, because there's a field in each posting where the price paid can be entered. If this site ever goes away, I'm lost...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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