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Hardware World

Overview

Hardware World has a rating of 4.9 stars from 8,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware World most frequently mention and fast delivery. Hardware World ranks 147th among Hardware Store sites.

service
8
value
8
shipping
8
returns
2
quality
8

Instant Feedback

54,976 reviews
How would you rate Hardware World?
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Julie G.
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Great website, terrific price
June 6, 2014

Great website, terrific price - a FRACTION of what a local store was charging! Also love that you seek feedback after the purchase, very nice. Will no doubt purchase from you again! (and the product is working, of course!)

Date of experience: June 6, 2014
Neal W.
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So far everything went well, if everything arrives in good condition then I will be completely satisfied. Thanks.
I received my order within just a few days, everything was was packed well and all of the parts ordered were there. I will be doing more business with you for sure. Thanks.

Date of experience: November 14, 2015
David W.
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Been shopping here online for a few years now
August 11, 2018

Been shopping here online for a few years now. Always fast shipping, fair prices and excellent customer service. Shout out to Dana in customer Service for always being extremely helpful, prompt, courteous and an all around nice person.

Date of experience: August 11, 2018
twila b.
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So far---very easy and quick!
February 24, 2013

So far---very easy and quick!
Received product promptly and was glad to receive my order...which was Imperial Cleaner. So far it has gotten candle wax out of my good tablecloth and ball point pen out of my washing machine. That stuff is miraculous! Thank you for your service!

Date of experience: February 24, 2013
Pat S.
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I am very pleased that the purchase was the exact color ordered - Harvest Gold). The shipment arrived
in perfect timing and was very easy to install. I will definitely use hardware world again and have given
the name to a friend who needed a similar product. Our home was built in 1970 and the color matched
the toilet perfectly... I was only hoping for a close match. Thank-you for prompt and on time delivery,
and a user friendly web site.

Date of experience: July 15, 2015
Linda K.
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I have had a very positive experience, especially with a mistake in my previous order which was resolved. Thank you for excellent service and excellent communication with me. It's very important. I will use your products more in the next few months as I am remodeling my kitchen.

Date of experience: September 20, 2014
David R.
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I found exactly what I was looking for, and paid less than I expected! hardwareworld.com had the classic, simple hardware without adornment that is hard to find now except in mom & pop hardware stores. Thank you! I'll shop again soon.

Date of experience: May 13, 2013
jeff s.
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.
July 14, 2014

.
Easy to order and checkout. Timely delivery.

Website typo led to me recieving one small item of wrong size, but no problem: a simple return for credit. (Not uncommon when ordering many small parts.)

Prompt and courteous customer service.

I'll be back.

Date of experience: July 14, 2014
Jeremy V.
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I have a few stores that I am loyal to, but Hardware World won out with very competitive pricing in this instance. Hence, I figured I\'d give you a try. If everything arrives as expected, it very well may be a shop I\'d consider making one of my staples.

PS Regarding the survey: The products and services question was really about the z-ment product (which did not win me over) and should not reflect poorly on hardwareworld.com.

Date of experience: February 20, 2013
Anne M.
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This was my first purchase from hardwareworld.com. My items were carefully packaged, delivered before the promised date, and just as I'd expected. I will definitely visit this web site again for future needs.

Date of experience: June 2, 2015
David G.
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So far, very, very good...
July 6, 2014

So far, very, very good... but I haven't installed the product yet. It will replace the same model pump which I let freeze & crack last winter during an early cold snap [and stupid attack]. These guys beat all their competitors, in particular Amazon, by more than 20%. Delivery from Kansas was quick and easy to track. I am delighted with hardwareworld.com.

Date of experience: July 6, 2014
Chris K.
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Your website is very user friendly unlike the big two. The electric timer I bought doesn't run continously like I thought, it has to be set every day. Still looking for one that runs on its own that fits in a wall switch box.

Date of experience: January 9, 2014
Frank L.
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Might improve rating after receiving item ordered.
Received door sweep exactly as ordered. Cost was less than that listed on other sites and hardwareworld gave me the color I needed--which was not available at another site.

Date of experience: April 3, 2017
Lucky P.
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Best source I've found for A.Y
July 29, 2015

Best source I've found for A.Y. McDonald float valve parts for stock tank waterers!

A year or so previously, I had accidentally ordered an incorrect size part from HardwareWorld - exchange was quick and easy. This order shipped quickly and arrived in good condition in just a couple of days.
Unbeatable service!

Date of experience: July 29, 2015
Steve D.
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In this day and age we award anyone that does what they are supposed to do. HWW.com did exactly what they offered. Received my goods on time, as promised. I will order from these guys again. So here is your trophy HWW.com thanks for doing your job...

Date of experience: November 19, 2017
greg R.
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10/14/2019 update: Customer service at hardwareworld.com took care of us and replaced some questionable 5/8" x 8" bolt hinges. We were able to finish the project on time. This is a respectable company with real people you can contact to straighten out any problems. We recommend hardwareworld.com and rate their service 5 stars. Their products are competitively priced.

Date of experience: October 14, 2019
Karen A.
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Couldn\'t get these locally so decided to check out what was on line and lo and behold there they were. Thanks.

Sorry to say, I did find these items in our supply catalog after I had ordered at a little bit cheaper price. Still satisfied with the product and service, etc.

Date of experience: April 7, 2013
Jayme F.
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I emailed and received an email response back the same day within a few hours which helped me in placing my order. Your website is easy to use but I could not get Pay Pal to work for my purchase. Thank you for carrying TWP products

Date of experience: September 16, 2017
William S.
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Good tracking with Fed Ex ground delivery
June 9, 2013

Good tracking with Fed Ex ground delivery. Good communication and follow up. Product construction is a bit flimsy (plastic used is not sturdy enough). Product works fine but on the slightly expensive side. Hardwareworld has comparatively low price.

Date of experience: June 9, 2013
MICHAEL G.
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User friendly sales app, good pricing, packing (on quantity three gallons) of linseed oil was less than perfect, no cushioning on bottom of cans in cardboard box left them all dented when arrived. Needed better, safer packing on heavy items, no leaks so am able to use them. Will buy again from hardwareworld.com

Date of experience: July 17, 2020