Hamvay-lang

Second update:

This is my honest, unbiased opinion of a company that I initially misjudged because of communication issues.
I am writing this freely and am receiving no incentive in any way. I strive to be fair in my reviews and recommendations.
After further communications with the owner and after spending some time using the pillows, I can confidently recommend this company. They are honest and seem truly interested in helping their customers. I highly recommend them if you are searching for quality linens.

UPDATE:
I finally heard back from the owner of this company who claimed all my emails had gone to spam... (hmmm...was not true of past correspondences w/them?) Nonetheless, once we connected, I was satisfied enough and was able to make the purchase.
The down pillows are very well made and arrived quickly and well packaged.
I may update this review once I have time to use these pillows. But, for now, all is good!
I now feel I can adjust my rating up to 4 stars to reflect the satisfactory outcome...

Original review:
To be clear, I can't say anything, good or bad, about the product as I've been unable to make the purchase as the company has stopped communicating. This review is based soley on my experience trying to make a purchase.

I have been researching authentic Hungarian goose down pillows for quite some time. Came across Hamvay-Lang a few years ago. Being leary about ordering pillows sight unseen, I relied on the many good reviews on the website. The fact that the representative was very helpful in answering my numerous questions also made me feel comfortable.

At that time, the company was in the process of obtaining Okeo-Tex certification, and I was in no big hurry, so I decided to wait.

I recently checked the website and was pleased to learn that the bedding is now certified.

So, I resumed my contact, but had additional questions...some related to the reduction of fill weight in the Pure Delight pillows.

Ultimately, I decided to go ahead with the purchase of 2 queen size Pure Delight pillows and agreed to pay the extra cost to increase the fill weight in one pillow to what it was back in 2020 when 20 oz fill weight was standard.

As this would now be considered a custom order, I was going to need help at checkout.

So, I emailed several times asking for this assistance... as well as for verification that the Okeo-Tex label was actually affixed to the pillows.

Strangely the correspondence stopped...

At first I was annoyed, feeling I was being ignored... especially when I wrote to the owner and received no response.

I was certainly not feeling valued as a customer... one who hadn't even made a purchase yet.

However, perhaps there is a valid reason that at least 3 emails, 2 of which I cc'd or directly addressed to the the owner, have remained unanswered for several days.

Did you go out of business?

(but...based on the posts I see on your FB page, I suspect not)

Family and friends say this is not a good sign and I should shop elsewhere.

Maybe they are right.

But maybe...there is a good reason?