Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The sizes are three sizes too small. I was unable to return the items I bought because the link was not working. Waste of my money. If sizes were correct I'm sure I would have liked the shorts.
Love my dresses! Nice fabric, breathable, nice color and super comfy!
I'm a little disappointed that returns aren't allowed. I bought 2 different sizes in case one didn't fit. So I lost about $80. I had to give them away.
Hi Katelyn, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Good overall except I didn't realize I was ordering from outside the US which affected my idea of when I would receive the product. That said, it was relatively quick for an international shipment. I was also disappointed in the size of the product. It fits all dimensions that I had measured before purchasing except it feels too small in the axis from the shorts to the shoulderstraps. It feels as though it is made for someone who has a short midsection. The effect is that the scoop is lower than I would have liked and more cleavage is exposed. I also cannot wear it with the padded inserts as the inserts thus cover a portion of my ribcage instead of my breasts and is uncomfortable. I cannot exchange for any other size as no matter the size it would be too big or small in another dimension. Just disappointed as I see many models of different sizes wearing this dress and the fit is apparently not true to advertising.
Hi Katie, sorry to hear about your negative experience regarding shipping and product. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Great good service and cute skirts with good material
Would buy every color if I could afford it! Best dress ever!
Great, thank you so much. You had good customer service with my return. I will shop here again
My whole shopping expereince went smoothly. Great pricing. Great quality and fast shipping. Honestly, its very rare for me to give a positive review. I plan to purchase some more items in the near future. Thank you!
As expected. No you cannot force me to leave a longer description of my experience
Easy, quick and accurate. Great communication, styles precise to image.
Would help to have received an order confirmation email right away but after not hearing from them I had to send an email myself to see what was taking so long then they replied one item was out of stock.
Hi Boramy, sorry to hear about your negative experience regarding shipping. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Good experience, the skirt is too big but that's my bad. It (the pleated white skirt) is also a bit see through which I wasn't expecting but am fine with since it has the shorts underneath.
Very easy and fast delivery :) dress fits me perfectly and is exactly as I imagined it
Woohoo! Thanks for your kind words! We're super glad to hear that you're satisfied with your purchase. Hope to see you again!
Good thank you fits very well even comfortable to smoke in and lounge around lol
Great experience. I enjoyed what I received from would consider ordering again
Easy shopping and my dresses are great. One was too small
Order was received in a timely manner and everything exactly as it showed online. I've worn almost each piece and have been enjoying my new additions!
Shipping was longer than expected once the item was marked shipped.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Katherine, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.