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Hairplusbase

How would you rate Hairplusbase?
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North Carolina
2 reviews
3 helpful votes
Follow Eve W.
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Hairplusbase aka Hair Solutions is a false scamming website. I ordered a curly wig with light brown (30) highlights. They did not send me what I ordered and sent a blonde cheaper wig that was not curly and then put it on Paypal as a custom order. Also the color of lace was not right, type was not right. Paypal does not honor its agreement to handle disputes for you if the vendor puts it as a custom order. They of course know this. I did not pay attention to that detail so I hope you will. This company is full of scam artists. At first, they said no problem we can get you whatever you want. Afterwards, the lighting is different and we cannot guarantee brown is not going to come out blonde. Blonde is very close to brown so this you must accept. They will con you. This cost me $632. There are other vendors. I wish I searched this site before I purchased.

Date of experience: October 24, 2024
Oregon
1 review
2 helpful votes
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Bought 4 packages of tape in extensions, had a 30 year licensed stylist and instructor install them. By week 3 they were dry like shredded nylon fibers. Stylist had washed me out to prepare for removal and conditioned well with top quality products and the extensions turned into a GIANT KNOT and had to be cut from my hair.I would give minus stars if I could. Buy Bellamy or Perfect Locks and save yourself trouble. Even Sally's has better extensions.

Date of experience: November 10, 2023
Nigeria
1 review
15 helpful votes
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A customer for life
September 1, 2020

I love my clip in ponytail! I cannot praise these extensions enough. I've very severally damaged my hair in the past and I was looking for hairstyles that looked cute but at the same time didn't envolve straightening my own hair. This ponytail has saved my life, it looks so fancy but because it's only 16 inches its also natural enough for me to wear to work almost every day. I receive so many compliments and it feels so soft. I've colored it to be even more similar to my hair color and no one could tell that I'm wearing extensions. I'm definitely going to buy the 22 inches one for a more dramatic look (: thanks hairplusbase!

Date of experience: August 31, 2020
Pennsylvania
1 review
13 helpful votes
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Caution-- Stay away!
August 28, 2020

After ordering on the Hairplusbase website & receiving a completely product different than what was shown, I contacted the company about returning the item. They did not offer a prepaid label or any form of compensation for the issue-- they simply advised to use the "cheapest return method possible." The cheapest method cost more than the item ($70 to China!). Use caution when ordering-- better yet go somewhere else!

Date of experience: August 28, 2020
Germany
1 review
3 helpful votes
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No, no, no...it looks so cheap
May 17, 2023

I ordered a wig from hairplusbase a few weeks ago. Although I was able to customize it myself (density, color, length, silk base) it was shipped in just 2 days. Unfortunately, the fast production was at the expense of quality. The wig is very roughly knotted. My silk top is so badly attached that you can clearly see it on the lace in front. The quality of the hair is ok, but I only wore the wig for a few days because I didn't feel comfortable with the visible silk top and the coarse knots. 540.00 € for the garbage can!

Date of experience: May 17, 2023
New York
1 review
16 helpful votes
Follow lavi A.
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This place is somewhere in china. I received 2 products I am now trying to return them. They and not answering any phone calls. The hair piece I purchased the net is so light and visible it looks really bad. Their website clearly states that they give full refund and shipment would be on them. They have not returned my email. I am now cancelling my credit card charges. This place is utter garbage.

Date of experience: December 3, 2020
Pakistan
1 review
4 helpful votes
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Very happy and satisfied
September 5, 2021

So I was a bit confused at the start whether I should get my loc extension from here or not. However, since I have heard so many good things about their exceptional services and good products so I placed the order and got stunned when my order arrived at the exact time. My heart was beating fast since it's my first-time experience buying an extension from an online business and on opening the packaging, I was much more cheerful than I thought. The product is exactly the same as these guys showed in the photograph. Very impressive quality and very satisfied with the product! I'd definitely recommend purchasing from there!

Date of experience: September 4, 2021
Panama
1 review
15 helpful votes
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Trust Me!
September 2, 2020

The most beautiful and natural hair topper that I have found in many years! Purchasing curly hair topper is so worth it. It brings back all the confidence that vanished for years. I would recommend Hairplusbase for the girls who experience hair thinning just like me. Thank you & God bless! More power Hairplusbase.

Date of experience: September 2, 2020
Florida
1 review
3 helpful votes
Follow J D.
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I bought hair from this company twice the hair was sold as human hair and I did the burn test ( no melting just smoke and smell) and also dyed the hair a new color which can only be done on human hair. The shipping is fast and the prices are optimal for people on a budget. I am happy with them.in all ways they will keep me as a customer as long as I need hair.

Date of experience: July 3, 2022
Ohio
1 review
13 helpful votes
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Don't waste your money!
October 23, 2020

This company is awful. I spent $600 on extensions that tape in just to have them start falling out two days later. I sent the company pictures and videos of them falling out and they said it's my fault cus I colored them but I've bought cheap tape ins on Amazon, colored them and they stayed in for 4 months! I tried leaving a review on the site but they only approve positive ones so I'm just gonna contact my bank.

Date of experience: October 23, 2020
New York
1 review
3 helpful votes
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Scam
August 14, 2023

They shipped me the completely Wrong hair. I was lied to about their promise to ship the correct hair I ordered. I had to dispute the charge with my credit card company. Horrible experience. I will never order from them again!

Date of experience: August 14, 2023
Florida
2 reviews
16 helpful votes
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Don't waste your money
October 18, 2020

What you will recieved is nothing like what the picture shows! The hair comes much shorter, ratty looking and mangled. Different colors throughout what is supposed to be dark brown has red hairs in it and is very poorly and cheaply put together!

Date of experience: October 18, 2020
Nigeria
2 reviews
1 helpful vote
Follow Ann R.
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These are probably the greatest, highest-quality hair extensions on the market. Other brands you can feel their extensions are combined with synthetic. Not with Hairplusbase. They look and feel so natural and you can tell these are 100% human hair. Will not be ordering from anyone else.

Date of experience: September 4, 2021
Pakistan
1 review
0 helpful votes
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Totally Recommended
September 5, 2021

I bought a halo. Colour matched perfect. The quality is pretty good for the price and quite thick. My only issue it didnt feel secure. I didn't like the band. Iv been wearing extensions for years. I removed it added some clips and wear it as a clip on. Good length and thickness. Overall I would recommend

Date of experience: September 5, 2021
Pakistan
1 review
9 helpful votes
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Fast and safe delivery
September 1, 2020

Fast and safe delivery. Love the colour and was as shown on website. For some reason I didn't get the hair topper (as shown in the promo), so I called and the girl Jessie I spoke to was so friendly and quickly solved the issue for me

Date of experience: September 1, 2020
Kenya
2 reviews
7 helpful votes
Follow DORINE D.
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I had very good experience with this company! They had good quality hair and they even had good lace quality. This is my favorite hair company I will continue to get hair from here. They also have the best offers I love them!

Date of experience: August 24, 2020
Canada
1 review
11 helpful votes
Follow Dianna A.
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I have had tape in hair extension for 4+ years and used many different brands. These by far are the best for the price and quality. They don't shed and stayed in well.
I washed the hair and air dried them before i applying AND did the another washing after 3 days later, so they are keeping very sticky. I'll buy more from this brand to see other colors.

Date of experience: January 13, 2017
North Carolina
1 review
12 helpful votes
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I ordered loc extensions and they came to me beautifully. I was thinking like any other first time buyers purchasing a product from a new company... skeptical. But simple, good quality lock extensions as pictured. So whenever I need some more shipments, I will buy more from them. The price, kind customer service and trustworthiness was something good to finally have while purchasing hair products. #no complaints

Date of experience: June 2, 2020
GB
1 review
0 helpful votes
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Scam!
August 8, 2017

Will NEVER use again. Lost a client over this. Order 'In process' for over a week - I even paid £20 extra for delivery to make sure it arrives in time (3-7 days). No communication from customer service after sending 3 e-mails with no response. Thank God for Paypal where I eventually got my money back. All positive reviews on here are fake as they are similar across a few websites. BEWARE!

Date of experience: August 8, 2017
Illinois
1 review
2 helpful votes
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Real human hair
July 18, 2022

After purchasing, I saw the horrible reviews. I started to worry that it was a scam. But the quality is really great, and the ponytail ends have the most volume of any product I've ever bought.

Date of experience: July 18, 2022

Overview

Hairplusbase has a rating of 2 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Hairplusbase ranks 248th among Hair Extensions sites.

service
9
value
8
shipping
8
returns
7
quality
9
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