Haband

I ordered medium underwear. What they sent had a medium label but is 38 inches. Thy refused to offer free return or to just simply send a smaller size. Instead they wanted me to package it up and take it for shipping. I explained that this was very difficult form and for them to arrange pick up. They refused.

I ordered women's pants in October 2022. It took about 2 months to get them. When they arrive, they're the wrong size. I sent them back to get the right size. It took them another month to tell me they didn't have the size I wanted. I wanted a refund. I'm still waiting on the refund as of January 21,2023. I keep calling them about this. They keep telling me they have to escalate the issue. I am fed up with them!

I found a pair of shoes on this website & ordered WITHOUT becoming a member. Then catalogs started coming. I have a small box at a servicing center to receive mail. I do not NEED nor DESIRE to have it filled with useless catalogs. I informed them on least 2 occasions in various methods, (since you can't seem to email them without being a member) & they have ignored my request to STOP SENDING ME CATALOGS. Just received another yesterday. Hence this review!

I purchased slip-on shoes. I am old guy with diabetes who can't wear tie shoes due to high instep cutting off circulation. The shoes were tighter than tie shoes. Also for the SECOND time they shipped the wrong color product. I have to pay $10. Return shipping. I lost a lot of weight and need new clothes but it won't be from Haband!

I ordered 2 sweaters for my mom for Mother's Day. After a month and 3 phone calls, they still haven't shipped and Haband won't let me cancel the order. At least I paid through PayPal and haven't been charged, but they told me that when they do ship, it will be my 96 year old mother's job to return them for a refund (I got her something else for Mother's Day). Don't order from these people!

I ordered the clothing last month and just today got a message they were processing my order. $#*!, I could have drove to California back to Missouri then returned the product and back home before they processed my order. I DO NOT recommend these slow people! Here I come Sears, Macy's and Walmart for the one- day service.

I ordered a pair of boots. I never got an email confirmation or anything.

They charged my card though. When I wrote to customer service they had no record of me ordering anything.

I told them I wanted to cancel the order because I needed it in a time frame. Plus they didn't even have my order.

They asked me to prove they charged me to mail them my entire statement in the mail. They must be crazy I'm not ok with that. You should never have to send your bank statement to an e-commerce site. That is not right. Not sure what kind of company this is.

I just disputed filed a dispute on my card for the charge.

Ordered the wrong sizes over weekend. Customer service not open on weekends. Sent two emails telling them I need to change or cancel. They Refused. Said it was processed. But it wasn't shipped and wouldn't be shipped for days. No way to reach management or headquarters staff. Worst experience I've had. I will be forced to pay for their return. Spent hours on the phone and got no where. What a nightmare.

I am giving a 1 star as the clothes look decent. I ordered 3 sweat shirt in October 2021. They mailed me 2 of them in October and one did not come until end of November. I tried the first two, they are M size and I am 5' 9" tall. Hands are so long they are covering my fingers. I waited till I received the third item to mail them back together to save one return fee of $9.99. I spoke to Ms. Lee who took the call first and Ms. Karen the supervisor. According both of them my first packet received date has passed 90 days and I must have send it in 2 return packages. I requested them to consider last package delivery date as the date of sale. They were not able to do it. I must have checked their rating of 1.5 stars before purchase

I purchased a pair of Duck shoes from Haband last year but didn't start wearing them till a few months age. The elastic that keeps the shoe on started ripping by the second month I wore them. Haband said they have a 90 day warranty so I guess I can just stick these shoes up my@!. I was not going to even write this review till I saw that out of 91 reviews they pretty much suck. If you buy from them, don't expect much warranty or help!

The management are morons and incompetent. Only the order site answers a phone,,, computer push #s for regular cust. Ser. So irritating. Like many cheap USA companies, calls are sent to the Philippines... nice people but so underpaid... no authority on returns. Haband sends the wrong size but cust. Must make the return as if you are trying to steal from idiotic Haband. Some goods are decent quality but others paper thin... prices are high for a mail order shop... the less cost of retail is not passed on to consumers. In general, stay clear of these jokers. JC Penny is 10X better and respectful to customers.

My order never came, they created shipping label and never mailed out, but charged my bank before I went to post office and my friend that works there helped me look it up, I was told by haband my order was out on delivery, never came and then was told by post office never shipped it, called haband again and was told it's out for delivery, told girl no it's not you never even shipped it, asked for refund said I would have refund in a week, refund never came, call again girl says I will get refund, refund was put in before but was cancelled she says, assures me to wait a week and will have refund now, sure we will see? So waiting another week now, don't buy from this compare unless you want to go thru this,

Poor quality product, ambiguous sizes that often don't fit, expensive returns compared to free returns by other vendors.

Used to be good. Had clothes my size and cheap prices.
Then I ordered a suit that was supposed to fit and the inseam wasnt hemmed. I had to do it.
Since becoming part of Blair...gone down the toilet.

It is a shame that I have to give them one star to post my review, they don't deserve even one, it is the worse website ever, all the information in the account is wrong and not updated, you can't find even your order history and they charge you for everything as well, I don't recommend this store to anybody.

Have been trying to get a $20.00 credit for a pair of pants my 93 year old father returned in December of last year. I have written over six e-mails on his behalf and have yet to receive a response. I have also tried calling several times, forget it! The wait time is a joke. This company has a zero rating when it comes to customer service! Poor way to treat your elderly customers also!

I waited a month for my order to arrive and called to see the status and was told I had back order so they were waiting on that to come in September to ship my whole order. I ended up canceling back order items to get the rest of my clothes shipped within the 7-14 days they say. Only to wait another month… customer service does nothing to make it right.

This company is horrible. They have NO customer service- absolutely NONE. The supervisors and managers have NO empowerment and just jerk you around! A huge waste of time. Spend your money and your time elsewhere.

I ordered a dress for my 85 yr. Old Mom's birthday. It took many weeks to get there and I was receiving false shipping info the whole time. When she got it, it didn't look like the picture and she returned it. The next day Haband took an auto payment out of my debit account for 9.99. I paid 38.72 for the dress. They refunded me 29 something.

The most recent catalog was full of what looked to me like extremely cheaply made merchandise and I don't plan to use this company again.

I ordered two pairs of jeans and two pairs of jean shorts and a pair of summer shoes. Every item but the one pair of jeans was not shipped so I emailed them as mentioned I could do to inquire. I got back my email telling me I should call instead. I could not get through by calling so I emailed again and again got notification that I should call instead. I was so angry I told them if they do not answer my question to expect a lawsuit! I received a reply that my jeans will be shipped and date of their arrival. However, the arrival date keeps changing. I now have two notifications one saying will arrive today and so far nothing has arrived, and another one next Thursday. If they arrive next week it will be a good two weeks later than the original items! Now I fear I won't get those jeans and will be charged. I will never do business with Haband again!

I totally believe this "so called business" is a scam. I am ready to get my bank's loss prevention involved, so that I can get a total refund back. Anyone looking into purchasing from this site, DON'T DO IT! By the way, you can't submit a review until you click on at least one star rating. Unreal!

I placed an order over 3 weeks ago they have not done anything with my order, so I called to cancel my order and they told me it was being shipped that day, it did not ship. When I called back the next day they put me on permanent hold, and when I called back they told me oh it was too far along in the process to cancel

I purchased 2 sweaters. They waited a week before shipping thus the items arrived late. No returns on sale items. If you can return, they whack you $9.99. Totally disreputable company.