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Once again i found the service excellent and the efficiency and politeness of vikas and bansi excellent e well done
I am pleased with the responce received today from the staff at Goruaid, all was explained and the experience with the engineer was excellent.
Fahed Sayed completed my requests to correct pop up and slow speed... a hard problem solved very weell
Guruaid tech Mahua Majumdar was very knowledgeable and proficient. I am satisfied with the results. Thank you.
Nilesh sawant is an asset to your company and should get a huge raise for the wonderful work he performs.
Your Rajesh Kanagaraj was a great help with cleaning everthing up and fixing my sound driver issues.
Vashal the technician performed with great skill and performed an outstanding job within a short period, my hats off to him and GuruAidD
I would like you to known that MISS. MILAN PRASAD WAS VERY HELPFUL IN DURING HER JOB AND SEAM TO BE AN OUTSTANDING TECH
GEORGE PARRISH
IF I DIDN'T KNOW OTHERWISE I'D SAY THIS COMPANY WERE A BUNCH OF SCAMMERS!
Firstly I thought they were Kasperskys technical support line as they are advertised - this is incorrect. After failing to connect with my computer (which I'm now glad they couldnt) they advised me that I would need to pay their 'Microsoft Expert' nearly £200 for a years service contract with them just to sort out which in the end was the removal of simple adware that was stopping the installation of the new Internet Security Package.
The female technician was pushy and insisted she knew better than me which was interresting as I told her exactly what the problem was (NSIS Error) and if she had any knowledge whatsoever she would have known how to fix the issue. After telling me it would cost nearly £200 to fix the issue, In short, I told her to 'poke it'. After a little bit of research on NSIS Errors and installation of free malware removal, I solved the issue and installed Kasperskys new Pure 3.0 package without needing Guruaid to take £200 from me for a years servicing.
I wonder how may elderly or computer illiterate people fall for this companies apparent wealth of knowledge and expertise? There is a name for people like this - Scammers!
DO NOT TOUCH GURUAID WITH A BARGE POLE! THEY ARE NOT KASPERSKY TECHNICIANS AND I WONDER WHAT THEY ARE IN FACT QUALIFIED TO FIX
Very Easy & I Recommend To Every One!
Worth Every Penny!
Excellent Customer Service!
They Walk You Through Every Thing!
VERY POLITE, PLEASANT AND PROFESSIONAL. PATIENT. THEY DO GOOD WORK. THEY ALWAYS ASK IF YOU HAVE ANY OTHER ISSUES.
The gentleman that assisted me today was very helpful and cordial I would give him 10 out of 10
Give them a try to solve your computer headaches i find these good to do business with Mac Wiser
You were very nice and helpful Now I hope that my Computer going to be good for while
I will use you again for the services
Mahua Majumdar very good Job, I was very happy with your service and I would recommend Guruaid to my friends.
Regards Alexandra.
You have been the only one that could fix her computer so we give you an awesome review
I received outstanding support from GURUAID every time I have utilized their service. I would gladly recommend them to anyone.
TOTAL SATISFACTION.
Mr, Chatterjee was great in his knowledge and help. Also very patient which I appreciated.
Thanks again. Superb.
Astrig
Overview
GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
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Business History
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members