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GuruAid

How would you rate GuruAid?
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Arizona
1 review
1 helpful vote
Follow Ann H.
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Tec's are very courteous and knowledgable and patient. They keep working with the problem until it is resolved to my satisfaction. I appreciate that all very much

Date of experience: March 26, 2013
Florida
1 review
0 helpful votes
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I can't tell you how fast Vineet Sethi fix all my computer problems and so fast. This was one heck of a tech. When I call GURU AID I know all will be fixed in record time. Everyone who owns a computer should have access to GURU AID. Thanks all of you!

Date of experience: January 9, 2015
Canada
1 review
0 helpful votes
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Guruaid, provides professional and prompt consulting services, thank you again. I have been using Guruaid for 2 years now, and it is a business must for me Bernard

Date of experience: April 6, 2015
New York
1 review
0 helpful votes
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I had a problem with popups on my laptop. Guruaid technician Milan Prasad fixed the problem right away. My computer is now working much faster. Thanks

Date of experience: February 15, 2015
Canada
2 reviews
0 helpful votes
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Everytime I have an issue, they are there for me 24-7 with problem solving skills everytime that put everyting back to normal. Great work, great company.

Date of experience: January 24, 2015
New York
1 review
0 helpful votes
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The performance of this technician was absolutely remarkable. I am very happy with the work that this tech and his company do for people like myself. It it worth it to have this access.
Thank you

Date of experience: December 4, 2014
Australia
1 review
11 helpful votes
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BEWARE!
February 18, 2016

Bought a new computer and McAfee would not load rang guru aid thinking it was connected to McAfee -they said problem would not be fixed under computer warranty but they would fix it for a price.
They did fix it but I declined the further annual fee
3 week later my computer is unusable - files have been encrypted with virus which can only be removed if money is paid
Coincidence - I think not
BE WARE

Date of experience: February 18, 2016
Ohio
1 review
0 helpful votes
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The tecks are very good
December 22, 2014

The tecks are very good. They gave me a1 service and took off junk and cluter to get the best perfomance out of my computer. I got to see what they were doing, they explained what they were doing and they cared best commuicating i had. It was avery good experience.

Date of experience: December 22, 2014
Massachusetts
3 reviews
1 helpful vote
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Beware of phone scam.
February 9, 2015

You must contact Guru Aid and they will then contact you. NEVER give any information over the phone from someone stating they are from Guru Aid. That is a SCAM. They will NEVER call you unless you contact them first.

Date of experience: February 9, 2015
Maryland
2 reviews
1 helpful vote
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To begin with, the help I am receiving from Mausami Nath is exemplary. However, ultimately I would like this problem fixed finally. Hopefully, this will be the case today. Thank you.

Date of experience: March 25, 2013
Louisiana
1 review
0 helpful votes
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I have used Guruaid on several occasions and each time I have been satisfied with the finished product. My problems recently were handled by Vishal Pillai to my complete satisfaction. Thanks

Date of experience: December 23, 2014
Pennsylvania
1 review
2 helpful votes
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Good work
February 22, 2015

Had a lot of internet issues and they have been solved. Then a phone app for dialing was down and tech did not stop till it was fixed. Thanks, good work

Date of experience: February 22, 2015
GB
1 review
2 helpful votes
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SHOCKING SERVICE
October 28, 2015

Terrible I thought I was phoning Microsoft for a 6 pounds a month subscription but the guy was trying to charge me 300 pounds: I put the phone down and he phoned me back saying ok give me 80pounds don't phone them scams

Date of experience: October 28, 2015
Canada
1 review
1 helpful vote
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I found GuruAid very helpful... I was concerned about being scammed... this is a legitimate company... they resolved my issues... they were courteous and professional

Date of experience: November 25, 2014
California
1 review
0 helpful votes
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Very impressed with the expertise of Rajesh Kanaguraj and his knowledge of computers. He did what I definitely could not do. Really appreciate his response.

Date of experience: January 29, 2015
GB
1 review
0 helpful votes
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Brilliant
February 7, 2015

Brilliant. Will definitely make referrals. Very very patient and efficient, will definitely keep coming back. SOLVED ALL POP UPS, VIRUSES AND EVEN ADVISED ME ON HOW TO AVOID PROBLEMS. GURU AID IS DEFINITELY THE BEST

Date of experience: February 7, 2015
GB
1 review
0 helpful votes
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Guruaid are great!
November 30, 2014

Guruaid are great! Always very polite and helpful. They take all the time necessary to resolve any problems you have. Great service and great value. Highly recommended.

Date of experience: November 30, 2014
New York
1 review
1 helpful vote
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Sachin
November 12, 2015

Sachin is a great asset to your business He is very knowledgeable and takes a customer as the only one he has to take care He did a great job and explained what he was doing as he went through the computer Thank you for caring and putting the best techs on your working pay roll Lona

Date of experience: November 12, 2015
Florida
1 review
0 helpful votes
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All issues were resolved in professional manor. Did not have to leave my home. Took less time to do it this way than to take it in! I have used my membership several times... and no additional fees!

Date of experience: December 11, 2014
Colorado
1 review
0 helpful votes
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I was having a major problem with installing Norton 360 so called guruaid. It took them a while cause my computer was a mess but thankfully it ds doing better now!

Date of experience: March 16, 2013

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338