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GS-JJ

Overview

GS-JJ has a rating of 4.9 stars from 279 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, great quality and final product. GS-JJ ranks 6th among Personalized Gifts sites.

service
65
value
64
shipping
62
returns
22
quality
63
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South Dakota
1 review
0 helpful votes
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Great Challenge Coins
November 22, 2022

I really liked that I could design my own coin online. I was able to upload my logos without any trouble. A proof was sent for my approval and any corrections I wanted to make were taken care of easily and quickly. Communication with staff was easy and responses timely. There was an option for a discount if you chose a longer production time...the coins were completed faster than expected which was nice. The product turned out very nicely. I'm pleased with the quality and finish of the coins. Exactly what we wanted. I would definitely recommend.

Date of experience: November 21, 2022
Nevada
1 review
0 helpful votes
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Great Experience
May 31, 2023

We had a rough idea for coins as a favor for our wedding guests. The staff took our photos of the cake topper and us dressed up and turned it into a two sided coin very quickly. Back and forth communication was very responsive with no long delays in replies or changes to the proofs. Coins arrived faster than expected and great quality!

Date of experience: May 31, 2023
Louisiana
1 review
0 helpful votes
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Black Falcons pin
January 29, 2023

I was in the market for a lapel pin for our fan group. Ran across GS JJ and decided to try. They worked with me getting everything just right. I have gotten many likes and questions where I got them from. Faye is the woman who followed up and everything

Date of experience: January 29, 2023
Massachusetts
1 review
0 helpful votes
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Exceptional
February 9, 2023

Great work team and a amazing product had a patch made from a design I came up with and it turned out great. They were ver diligent in letting me know what was going on and when my project would be done.

Date of experience: February 9, 2023
Canada
1 review
0 helpful votes
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Very good quality but a bit expensive
February 13, 2023

Even with he fantastic result and good customer service, it still feels too high a price. I ordered to Gs-JJ because another similar company had maintenance issues and because of time restrictions. I want to be clear that I love the results, but as a small artisan and not a company, the price is what will stop from ordering in the future.
Sorry for the late review.

Date of experience: February 13, 2023
North Carolina
1 review
0 helpful votes
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Quality & Time
May 30, 2023

We ordered custom pins. The quality and texture was great! (It had raised areas for the artwork instead of a flat surface.) As far as the timing of receiving the pins, because they were shipped from overseas (and evidently there was a holiday that they were shut down for a number of days), they arrived a few days later than expected, but not terribly late at all. I would recommend GS-JJ and will probably use them again when the need arises.

Date of experience: May 30, 2023
Nevada
1 review
1 helpful vote
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Took 5 months to finally get our pin and all 50 are defective! I asked them to remake with correct skin color and they told me
"we produce the pins based on the confirmed proof.
Best regards" 50 defective pins and that's all they have to say to me. The pins skin color is 20 shades darker than the confirmed proof. I cannot resell these. So $250 down the drain? I am livid. I will see to it that I get a refund or my pins remade free of charge like their site guarantees. NEVER GO THROUGH THESE PIN MAKERS!

Date of experience: July 7, 2018
GB
1 review
0 helpful votes
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Wish to return goods
May 6, 2023

I cancelled my order before I received the goods but they still arrived and I have been charged. I wish to return them and would like my money back.

Date of experience: May 6, 2023
1 review
0 helpful votes
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I had GS-JJ create 2 different challenge coins. Both of them turned out fantastic! My representative, Landy, offered superior customer service even though I change several things to the designs. He made me feel as though I was the most important customer. The quality of the coins is outstanding and I received them super fast. The cost was much lower than I expect. I will continue using this company for more challenge coins with Landy as my representative!

Date of experience: April 4, 2024
Nevada
1 review
0 helpful votes
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Wonderful
April 18, 2024

Great service! Judy was wonderful in keeping well communication throughout the process. Listened and delivered on the changes I requested on the colors and design of the patches I wanted done. Provided samples and pictures for confirmation and was very thorough. Thank you Judy!

Date of experience: April 17, 2024
Ireland
1 review
0 helpful votes
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I've been using this group to turn my 2D designs into enamel pins and they've been brilliant. The proofs have an extremely quick turn around time and the customer service is always quick and efficient. I usually talk with a customer service representative named Judy when it comes to looking over/editing proofs and she's extremely helpful. 10/10 would recommend if you're looking to get enamel pins made.

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Unbelievable customer service! JUDY will help you out with any question you might have and will make the process of making pins super easy. I highly recommend working with them.

Date of experience: April 18, 2024
France
1 review
0 helpful votes
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AMAZING
April 12, 2024

I was truly impressed with the quality of service and attention to detail provided. Your dedication to excellence was evident in every aspect of the work. It's rare to encounter such commitment, and I believe it sets a high standard that is genuinely admirable. While the overall experience was outstanding, I encourage continuous exploration of innovative approaches to further enhance the value offered. Your efforts are greatly appreciated, and I look forward to seeing your continued success. Keep up the fantastic work!

Date of experience: April 10, 2024
Texas
1 review
0 helpful votes
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Great Sales Rep and Great Products!
April 12, 2023

We had a great experience working with gs-jj and Customer Service Team Member, Fay. When we sent our logo for printing onto a lanyard, they were very helpful in us getting a wider option of lanyard, so the logo would look better! Also, Fay was always prompt in her responses to my questions.

The the "warehouse" staff marked each box with bold letters and counts.
The only thing I would ask to change is that when the "warehouse" staff do mark boxes, it would be helpful if they clearly labeled any boxes that had more than one product item in it. We had to open 24 boxes to locate 100 of one product that had been packed with a different product.

All-in-all, it was a great experience and we love our lanyard name tags and plastic holders to go with them! Thank you.

Date of experience: April 12, 2023
Illinois
1 review
0 helpful votes
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Fay and her team did a wonderful job providing top notch service and a great product at a great price! The artwork was great and Fay went back and forth with me when I wanted changes.

Date of experience: July 11, 2024
Michigan
1 review
0 helpful votes
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Helping hands
March 30, 2023

We found your company on line. Sent an email and was contacted pretty quickly. We are a military group of older people we visit a different state every year. I talked with Fay and she was so very helpful. Helping with a design and ideas of what our pins for Georgia should look like. The price was incredible. Received our pins and are so please. Thank you again. Will pass on to next reunion group

Date of experience: March 30, 2023
Alabama
1 review
0 helpful votes
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Attentive Customer Service
April 20, 2023

Initially I had problems navigating the website, but contacting Customer Service was easy and in a matter of minutes, my inquiry for a custom lapel pin was underway. The follow-up emails from my assigned representative were received as promised, and my changes were quickly acknowledged and handled. I will order from GS-JJ again. Their customer support is second to none!

Date of experience: April 20, 2023
New Jersey
2 reviews
0 helpful votes
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Quick and easy!
March 29, 2023

There are numerous styles and choices of products to choose from. This made it easy to find a product that was affordable and within my budget, but also looked nice. You could see what the final product would look like while designing it which made things much easier to choose from.

Date of experience: March 29, 2023
Arizona
1 review
0 helpful votes
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Easy Process, Great Customer Service
August 18, 2022

Landy was super helpful in this whole process! Whether it was in designing the graphics, getting me the proofs, or answering any of my questions, he helped in every way. I'm super excited for what we'll be getting, so thank you Landy!

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Good stuff!
March 11, 2023

Client service was great. Production time turned out less than anticipated. Pricing is very competitive. Shipping out of China was surprisingly fast. The product is nice looking, and meets all expectations.

Date of experience: March 11, 2023