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GS-JJ

Overview

GS-JJ has a rating of 4.9 stars from 279 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, great quality and final product. GS-JJ ranks 6th among Personalized Gifts sites.

service
65
value
64
shipping
62
returns
22
quality
63
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Canada
1 review
0 helpful votes
Follow Rassika I.
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Great product
March 10, 2023

Considering that this was my first time ordering a custom pin and I am unfamiliar with the terminology, the product turned out great and is of high quality! Thank you for your help and for the great pins!

Date of experience: March 10, 2023
Georgia
1 review
0 helpful votes
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Awesome service!
May 31, 2023

We ordered some custom patches. The process was made easy and even with a change I needed to make it was nice to see the proofs and know what to expect. Then when we got our patches they looked awesome and just like what I was sent. Responses were quick and any questions I had were answered with consideration and expertise.

Overall awesome experience

Date of experience: May 31, 2023
New York
1 review
0 helpful votes
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Amazing quality pins!
March 6, 2023

Great experience overall with getting my pins made. It was my first time doing so and the customer service and attention to detail was excellent! Additionally, I needed my pins by the certain date and GS-JJ was able to accommodate that for me, which I appreciated so much. I will definitely continue to work with them moving forward!

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
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Great service!
July 3, 2024

Super responsive and helpful...great service! Excellent communication throughout the process and I am very pleased.

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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Best Pins and Service!
March 15, 2023

The experience and ordering process were amazing. This is the second time I have ordered with Ella at GS-JJ and I will continue to be a returning customer. Ella made the process so simple and easy, the pins also arrived on time and were great quality. Thank you very much for a great experience and a great product.

Date of experience: March 15, 2023
Canada
1 review
0 helpful votes
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Fast and easy ordering
April 18, 2023

Cathy helped me and she was great. I need my pins by a certain date, and she was able to lay out a timeline for me and let me know when I would have to approve the proofs by to guarantee delivery before that date. I changed my mind about a special add-on, and she had the updated invoice to me with new proofs reflecting the change in a matter of minutes. If the pins look half as good in person as they do in the proofs, I'll be a regular customer!

Date of experience: April 18, 2023
Georgia
1 review
0 helpful votes
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Perfection!
April 26, 2023

Thanks for this follow-up and the opportunity to express my complete satisfaction with every step of the process, and the end result with the coins was absolutely PERFECT! Every detail in excellence. Looking forward to the next project... :)

Date of experience: April 26, 2023
Massachusetts
1 review
0 helpful votes
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Impressive!
May 22, 2023

The design process was easy and fulfilling. The patch final product was even better than I expected when it arrived. The communication from the team was always fast and clear. I am amazed and so happy to give the five stars!

Date of experience: May 22, 2023
Louisiana
1 review
0 helpful votes
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We couldn't be happier with the process of designing a custom pin for a leadership meeting. The finished product was well made and exactly as designed. The black velvet pouch was a great touch. I definitely recommend them for your product needs! Great job.

Date of experience: August 11, 2022
Texas
1 review
0 helpful votes
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Graduation
May 21, 2023

I wanted to find something unique for my son who is graduating from high school and is an avid numismatist. The customer service was excellent and the coin turned out perfect! I cannot wait to give it to my son! Thank you so much!

Date of experience: May 21, 2023
Singapore
1 review
0 helpful votes
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Superb workmanship
December 10, 2020

Bought 2 mother of bride outfits and was not disappointed at all. Quality n designs were exceptionally amazing! Price was reasonable too and I would have to spend even more if I were to shop offline. Moreover Covid situation was already dampening my mood so Jjshouse was the solution to my worries. I was even happier when I found a pair or satin stilettos to my liking. I am going back for more soon. Shipping time was a reasonable wait... So not a worry at all. I ll be recommending Jjshouse to ask my friends for that 1 stop you ll find something you ll love to own shop! Thank you so much for making my day and I love all the assistance chat had lead me thru. Knowledgable staff with excellent service! 5 stars... Thumbs up for me!

Date of experience: December 9, 2020
Washington
1 review
0 helpful votes
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FilthyFive coin
May 2, 2023

Excellent communication.
My only disappointment wasn't exactly what I expected. I had assumed the design I sent would be put onto a round coin based on the input form I filled out. Looking back at the proof approval request it did show the shape and dimensions of the design so it was my mistake for assuming it would be put on a round coin vice a stand-alone shape of the design. My fault for not clarifying.

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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70 Anniversary pins
February 25, 2023

Everything from start to finish with my order was amazing the. Communication throughout the process of ordering 70 pins for a 70th wedding anniversary couldn't have gone any better!

We received the pins early and they are absolutely beautiful. The workmanship is so good and we are proud to share them with family and friends. Thank you so much for taking good care of our order.

Date of experience: February 25, 2023
China
1 review
1 helpful vote
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GS-JJ is a well-established online seller that specializes in selling premium quality custom lapel pins. Various types of custom lapel pins offered by the company are soft enamel pins, hard enamel pins, cloisonné, custom sandblast, custom 3D cast, offset printed etc. All the details related to price, size, style etc. are clearly mentioned on the website. Production link: https://www.gs-jj.com/lapel-pins/Custom-Lapel-Pins

Date of experience: April 13, 2018
Canada
1 review
0 helpful votes
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Great lapel pins!
September 27, 2022

We ordered lapel pins for an event and timelines were tight. We received excellent customer service and client support from Franny. The pins look great and are of professional quality. They were also delivered ahead of schedule which was much appreciated. We will order again from this company.

Date of experience: September 26, 2022
Indiana
1 review
0 helpful votes
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Coin Reorder
November 22, 2022

The first order was a rush and Landy & gs-jj came through in a big way. So big and the client was so pleased - plus they ran out - I had to just order more. This time it wasn't a rush and the reorder process was extremly smooth. Thank you to Landy and the team at gs-jj for the work they did for me.

Date of experience: November 22, 2022
California
1 review
0 helpful votes
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GS-JJ helped us to produce 1,000 softpins at the very last minute. The quality is great, our rep Kelly is very helpful and communicative. The website is very easy to navigate. We'll order from GS-JJ again in the future.

Date of experience: October 25, 2023
Michigan
1 review
0 helpful votes
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I was in a bind caused by a different company and needed to get some pins on a very short timeline. I needed about 300 pins to send with some middle-schoolers to trade at a national math competition. They were able to work with me and I received the pins the day before my deadline. I will definitely come back for additional pins including custom-made pins for my math competition and my professional society.

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Disappointing Product
March 19, 2023

Customer service was great, with quick replies constantly. However, one of the patches we ordered was not symmetrically shaped, and the center piece of our patch was visibly uncentered. Not what we wanted to receive and surely not what we were expecting.

Date of experience: March 19, 2023
Georgia
1 review
0 helpful votes
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PINS FOR GRAND OPENING
February 20, 2023

Thank you so much for your assistance, in getting our pins for our Grand Opening. I submitted an idea; the design idea came from GS-JJ and they were able to complete them in the time I needed them. My GM loved them, thank you so much!

Date of experience: February 20, 2023