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GS-JJ

Overview

GS-JJ has a rating of 4.9 stars from 279 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, great quality and final product. GS-JJ ranks 6th among Personalized Gifts sites.

service
65
value
64
shipping
62
returns
22
quality
63
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How would you rate GS-JJ?
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New Hampshire
1 review
0 helpful votes
Follow Jerome K.
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Thank you so much for making the processes of developing quality patches for my business simple yet top quality! Thank you Heaven! I cannot wait for them to arrive!

Date of experience: April 1, 2025
Virginia
1 review
0 helpful votes
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Awesome work from these guys. Great service and communication from Kelly as usual! Will definitely order again.

Date of experience: April 16, 2025
GB
1 review
0 helpful votes
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Liz has been really helpful with a very last minute request. The quality looks really good and the process are much lower than other places I tried

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Order was processed quickly. Very satisfied customer. Polaris replies promptly and always provides updates.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Max is the best!
April 29, 2025

Max is the best! He is so thorough, and follows up consistently to make sure I'm happy. Couldn't have had a better experience! Thank you max!

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Good product
March 16, 2025

Good quality patches without the need to buy too many at once. Good communication from the team. I'm satisfied with the whole thing.

Date of experience: March 10, 2025
Colorado
1 review
0 helpful votes
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Quick turnaround
March 16, 2025

Ingrid was very helpful, we received the order in just under two weeks! The quality was also good. Will order again.

Date of experience: March 1, 2025
California
1 review
0 helpful votes
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Really recommend
June 13, 2024

Ordered some club pin badges after a recommendation and was a bit nervous because the price was cheaper than other websites, but the customer service was so thorough throughout the design and shipping process. Our sales rep Amanda was quick to respond and make changes for us and sorted out a quick turn around for us. Pins arrived a day earlier than expected and they look fantastic. Will definitely use again.

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
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I was working with lovely customer service, on a rush order, and spent three days getting the item perfect. The invoice is sent, it reads $264 CAD, I click check out and it changes to $359 CAD. They stood behind the screen shots, that I sent them, of the $264 CAD price, and fixed the computer glitch as a result. I absolutely love the keychains that I ordered and will absolutely order again. Highly recommend..

Date of experience: August 15, 2024
California
1 review
0 helpful votes
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Demon Duck
April 21, 2024

"Vivi Wang truly exceeded my expectations when I reached out for help creating and ordering my first custom patch. Not only was she incredibly knowledgeable and patient, but she also guided me through every step of the process with professionalism and expertise. Thanks to her, the patch turned out even better than I imagined, and the quality is top-notch. I couldn't be happier with the result! If you're looking for exceptional service and outstanding products, look no further than Vivi Wang. Five stars all the way!"

Date of experience: April 19, 2024
France
1 review
0 helpful votes
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Ingrid at Gs-JJ was absolutely amazing. She sorted out my order promptly, with excellent communication, and to a beautifully high standard of product. It was a very fast turnaround and Ingrid helped me overcome some tricky last minute logistical issues and went out of her way to make sure I got the order in time. I am over the moon with the service I received. I promise you won't find better. Thank you Ingrid, you saved the day!

Date of experience: May 17, 2024
Texas
1 review
0 helpful votes
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Wow the customer service was exceptional. Julice responded to questions I had in record time, helped to ensure that I got exactly what I was needing and my order came in so quickly. I will definitely be ordering again.

Date of experience: July 5, 2024
Florida
1 review
0 helpful votes
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Best Lapel Pin our Lodge has had!
October 19, 2022

Ordered these lapel pins for our Masonic Lodge. The end product turned out better than we could have imagined. Company was easy to work with and the designer captured everything we wanted.

I've recommended them to a couple of other lodges now because of it.

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Pins orders
January 1, 2023

Everything was smooth placing order to constant contact with my sales rep.
Once I got the pins is when the problem start as of right now only 3 stars hopefully that can change in the future
Handful pins came damaged and currently in talks with sales rep about possible solutions want to do future business and give redemption cause why not the customer service is what's keeping me around but I can't loose money on product.

Date of experience: December 30, 2022
New Jersey
1 review
0 helpful votes
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Wedding Cufflinks and Lapel Pin
September 18, 2022

Bella made this process so easy to create my custom Cufflinks and Lapel pins for my fiancé for our wedding. She created several drawings using different colors until I was able to find the perfect one. They turned out amazing! He was surprised & stunned with how good they looked.

Date of experience: September 18, 2022
New York
1 review
0 helpful votes
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Beyond Expectations
June 6, 2023

Very easy to order. Quick responses (within 24hrs). Made requested changes in a timely manner. The end product was so beautiful and so much better then expected. I ordered a medal with a design that I drew. The finished product had the same detail as my drawing. I'm in love. I'll be ordering from this company again! Highly recommend!

Date of experience: June 6, 2023
California
1 review
0 helpful votes
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Great Service and Product
June 9, 2023

We had to purchase coins for an entire department. The quantities kept changing, but the support was very understanding and worked with us. They were friendly, quick with responses and made the experience wonderful everyone that purchased coin stated what great quality it was.

Date of experience: June 9, 2023
Virginia
1 review
0 helpful votes
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Great pins!
March 7, 2023

Everything from design to shipping was perfect. They were able to do everything I requested and it didn't take a lot of time. Even shipping came faster than expected! Would definitely get my pins designed from GS JJ again.

Date of experience: March 7, 2023
Texas
1 review
0 helpful votes
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Great product and awesome service.
March 20, 2023

My experience was great from start to finish. The design was flawless and we received our Challenge Coins quickly. We love the way they turned out. Will definitely use GS-JJ again when we are ready for a new coin!

Date of experience: March 20, 2023
South Dakota
1 review
0 helpful votes
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Great Challenge Coins
November 22, 2022

I really liked that I could design my own coin online. I was able to upload my logos without any trouble. A proof was sent for my approval and any corrections I wanted to make were taken care of easily and quickly. Communication with staff was easy and responses timely. There was an option for a discount if you chose a longer production time...the coins were completed faster than expected which was nice. The product turned out very nicely. I'm pleased with the quality and finish of the coins. Exactly what we wanted. I would definitely recommend.

Date of experience: November 21, 2022