Groupon CAReviews 53

Alright, I have several experience with groupon.ca so far:

1. I bought a voucher for a necklace, however it didn't work so I requested for a refund and I got my money back and they even added a credit on their site (I didn't use it anyway). Hmm not so good for the first time right?
2. I bought another voucher for Skydiving, and now I've already booked for the date of my jump. Very excited and the deal was good too (179 + tax instead of 300 + tax)
3. A voucher for swimwear at Aqua sport. It worked and I got my favourite surfing pant!
4. Wine tasting for two
5. Mattress (full size) incl. Tax and delivery
6. Another skydive jump

And I haven't gotten any trouble since then.

Anyone can contact me to verify, I am not working for groupon or getting paid from them to promote their site =,=
My skype is chuoividai

Cheers!

I made a purchase and found that I was charged on my creditcard more than the original reciept showed. Apparently there was some fine print which outlined that I would be charged in US funds and the original reciept meant nothing. Customer service is horrible, all they will do is quote policy and say sorry which does nothing. I would not use groupon anymore

Please be aware of this site. I ordered a Lenovo tablet at $199 (was supposed to be a new one but I received a refurbished one. They are telling me since one month that there are in communication with their partner. I also bought two red foldable chairs ($74.99 each) on Novembre 5th 2014. I never received them (delivery was supposed to be within 3 weeks throughout Canada.) I will sue them for sure. Don't buy from them! I will do all my best in order to inform the customers possible about this site. Do Not buy from here! And this is my humble advise that I can provide you with.

I am appaled by the customer service I am getting at Groupon. I have been using this website for two years now and all was good. But cross your finger that everything is right when you buy. I bought a voucher a month ago and never got it. I have been exchanging emails and phone calls with groupon for 3 weeks now (sending all my info on the purchase, including credit card last 4 digit numbers, date of charge and statement of account) and there is no sign that I wiill be reimbursed for this purchase I now have no use for. I will never use Groupon again.

Very well organized website where the products are neatly divided according to type of goods, services and activities. Good for businesses to promote their products and services. Many delicate and elegant jewelry are sold at incredibly cheap price beyond my imagination.The products are shipped promptly and professionally packed.

Thought their service was OK until recently. Ordered on September 21st, received an order confirmation at that time but nothing since nor does the order show in my account nor can they locate it. Other than telling me they can't find it, no assistance is provided - have asked them to issue a credit on my credit card as the order is fully paid for but they don't even acknowledge that request. Their voucher code is *******Y2Y
H. Dause

In Dec I sent a complaint about an item I had purchased the month before. The product was extremely late to arrive and I was pretty angry seeing as a Christmas present would not be coming and I thought they would just blow me off like most other companies but they did very much the opposite.
They replied right away and not only did they offer sincere apologies but they refunded my money and did not b. S me at all! ( My account was refunded within a day or two. AWESOME.)
My only advice is if you need a gift ASAP don't order products off of Groupon. Simple as that.

Groupon definitely gets a 5/5 from me. I've had nothing but positive experiences with them (even if it wasn't positive to begin with.) I'm glad to see a company that actually cares. Had they not solved my problem ASAP I would never use the site again but I now order all kinds of things (food, tickets, etc) and I have had no problems.

They sold me tickets for a show, then refunded my purchase 5 days later. I found out they had done the same thing for the same date and time to a friend of mine days before they sold them to me, so they continued to sell to a show they knew they had no tickets for. They refunded my money, but how many people did they do this too, and how much interest did they earn off those sales in the days it took to refund them? This was my first and last use of this site. VERY SHADY.