Tecnical & customer services at this Heathrow office are totally incompetent, and they have the aldasaty to charge a premium rate number for their shoddy service.

Ive been in the plumbing industry for over 12 year and Ive never come across such a useless buch of people.

I have sent them photos of parts I need to repair a toilet flush for a customer, they have wasted 4 hours of my time going round in circles, and I know they are giving me the wrong part numbers I dont think they know their own products.

This office needs a shake up otherwise Grohe will be losing customers.

Customer Questions & Answers

GROHE on Social Media

Did You Find This Page Useful?

Sitejabber

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business