GreetingCardUniverse
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GreetingCardUniverseReviews 3,295

4.9

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From the business

Find any card imaginable at the World's Largest Card Store. Orders shipped Next Business day. Prices as low as $1. 39. 100% Satisfaction Guaranteed. Shopper rated 9.7 out of 10 stars by various rating services.

All card stock, print quality and envelopes are of the highest quality, shipped the next business day from our N. California, New York or U. K. Facilities. You can ship the cards to yourself or mail them directly to your friends or family. You can also pickup your order within an hour at over 600 local Target or Bartell Drugs stores. You can personalize the inside message of any card including uploading any photo or image. You can also inserts photos and modify text on many of our customizable-front cards. Your satisfaction is 100% guaranteed. Explore our shopper testimonials to find out why our customers rave about our service and products and have made GCU their go to greeting card store.


greetingcarduniverse.com
Founded in 1999
Danville, CA, United States
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GreetingCardUniverse Reviews Summary

GreetingCardUniverse enjoys a strong reputation for its unique card selections, high-quality products, and efficient delivery, which consistently satisfy customers. Many users appreciate the extensive personalization options, enabling them to create meaningful and cherished cards. However, some customers have expressed frustration with the clarity of promotional code usage and the quality of photo reproductions, indicating areas for improvement. Overall, the sentiment is predominantly positive, highlighting the company's reliability and customer-centric approach, while also suggesting enhancements in user experience and product consistency to further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
133
value
944
shipping
945
quality
3,037
This company responds to reviews on average within 1 day

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76,467 reviews

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Ohio
2 reviews
0 helpful votes
Follow Sabol W.
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Happy to have found your site
November 26, 2019
Updated review

I was looking for specific cards and came across your site that offered exactly what I was looking for. I am tremendously pleased --- so happy with the products, the prices, the service, the shipping, the way my cards were packaged. Very impressive. Thank you.

Date of experience: November 26, 2019

Everything was superb
November 18, 2019
Previous review

Everything was superb.

Date of experience: November 18, 2019
GB
1 review
0 helpful votes
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Very happy
November 26, 2019
Updated review

Was quick and easy to order such a beautiful birthday card.

Date of experience: November 26, 2019

Was quick and easy to order such a beautiful birthday...
November 18, 2019
Previous review

Was quick and easy to order such a beautiful birthday card.

Date of experience: November 18, 2019
GB
1 review
0 helpful votes
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Good quality cards
November 25, 2019
Updated review

An easy to negotiate website with a huge selection of cards either standard or personalise. Something for everyone for every occasion.

Date of experience: November 25, 2019

A beautiful selection of cards
November 18, 2019
Previous review

A beautiful selection of cards. I will certainly shop with you again.

Date of experience: November 18, 2019
Arizona
1 review
0 helpful votes
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Football Christmas cards
December 3, 2019
Updated review

Easy to use and customize my card. I loved that I could customize the card with football Christmas greetings. Love the final product as well and received in a timely manner.

Date of experience: November 24, 2019

Easy to use and customize my card
November 17, 2019
Previous review

Easy to use and customize my card.

Date of experience: November 17, 2019
Maine
1 review
0 helpful votes
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Love shopping here
November 23, 2019
Updated review

First time I on line shopped at this site. Quick and easy

Date of experience: November 23, 2019

Great
November 16, 2019
Previous review

Great

Date of experience: November 16, 2019
Massachusetts
3 reviews
0 helpful votes
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Customer For Life!
November 23, 2019
Updated review

I have used the greeting card universe for years. I love the new cards and I love that I can add my own personal touch. Thank you.

Date of experience: November 23, 2019

ITS EASY
November 16, 2019
Previous review

ITS EASY

Date of experience: November 16, 2019
GB
1 review
0 helpful votes
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Easy to navigate
November 23, 2019
Updated review

I received my card with the change of text that I had ordered, everything was to my satisfaction

Date of experience: November 23, 2019

Very easy
November 16, 2019
Previous review

Very easy

Date of experience: November 16, 2019
Maryland
1 review
0 helpful votes
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When you care to send something special
November 22, 2019
Updated review

Love this Website! Allows me to add that personal touch. Thank you!

Date of experience: November 22, 2019

Best cards ever!
November 15, 2019
Previous review

Best cards ever!

Date of experience: November 15, 2019
New York
1 review
0 helpful votes
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Mrs
November 22, 2019
Updated review

I missed buying my beautiful cards last year from Greeting Card Universe. Time got away from me and I forgot to order. I ended up paying 4X as much for my cards, they were not as beautiful and they were not personalized!:-(
Thank you for such a wonderful service!
~Donna

Date of experience: November 22, 2019

I missed my buying my beautiful cards last year from...
November 14, 2019
Previous review

I missed my buying my beautiful cards last year from Greeting Card Universe. Time got away from me and I forgot to order. I ended up paying 4X as much for my cards, they were not as beautiful and they were not personalized!:-(
Thank you for such a wonderful service!
~Donna

Date of experience: November 14, 2019
California
2 reviews
6 helpful votes
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I loooved the design!
November 20, 2019

There are a lot of designs to choose from and on any occasion. I already received the one I order for Christmas and I am happy that the colors are the really the same on how it looked in the picture online.

Date of experience: November 19, 2019
California
1 review
1 helpful vote
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I found this site by accident while looking for nurses day cards online. I live in a small community where my options are limited. Plus I don't like paying 5-6 dollars a card from stores. This site had a number of nurses day cards and I picked the one I wanted and was pleased to find you could edit the wording, add a picture and make it very personal instead of generic. I bought it and added two birthday cards which I also personalized. The cards were under $3 each, and of good quality card stock with an envelope. I will be using this site again. It saved me a lot of time trying to make my own from a print program.

Date of experience: April 14, 2019
Germany
1 review
1 helpful vote
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I'd def recommend.
February 11, 2019

I was kind of worried to order from here considering some of the bad reviews, but I'm super happy I did. The card was exactly how it looked online and their customer service was really nice. There was a delay (due to my mail carrier) and they replied to my email super fast offering to resend the card for free.

I'd totally recommend them. :)

Date of experience: February 11, 2019
Germany
2 reviews
2 helpful votes
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SCAMMERS
February 9, 2019

Do NOT BUY ANYTHING FROM HERE! They will STEAL YOUR $$$ Never received my merchandise. I kept getting b s messages that "attempted delivery was unsuccessful ". Don't know how that can be possible... we have a huge mailbox AND someone is always home. A total rip off

Date of experience: February 9, 2019
KC S. GreetingCardUniverse Rep
over a year old

I'm very sorry to hear you never received your order and am more than happy to be of assistance to you. Did you contact our customer support about not receiving your cards? We do not send out any emails regarding delivery, were those emails from USPS? If an order is not delivered we are more than happy to reorder your cards at no additional charge or issue a full refund. Please let us know how we may be able to make this right by you.

Kindest regards,

KC Steffensen
Customer Support
877-347-6784
Support@greetingcarduniverse.com

Canada
1 review
0 helpful votes
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This site blocked me for no reason? Stay away from this site. This site needs to be shut down for good, please stay away from this site or they might scam you and block you like they did to me.

Date of experience: August 14, 2018
KC S. GreetingCardUniverse Rep
over a year old

Hi Derek,

I'm sorry to hear you feel this way. I don't show that you were blocked but that your artist account was closed. You were notified of this by email. I will make sure to have Mindy follow up with you in regards to this.

Kindest regards,

KC
Customer Support

GB
1 review
0 helpful votes
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It was difficult to find a 40th anniversary card for my daughter and son in law, so when I saw this one I was delighted. Upon receipt of the card I could not have been more disappointed! It was just a piece of printed card poorly folded in half and definitely not worth the money I paid. It looked very amateurish. I will not use this site again.

GreetingCardUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2018
Pennsylvania
1 review
1 helpful vote
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This is the first and last time I will be ordering from greeting card universe. I just received the greeting cards today and there are 3 things wrong with them.

1. On the front of the card, one of the pictures is much darker than it was on the preview page. You can say it's just my computer screen but how does that explain how the other 3 photos on the front look fine/exactly how I ordered them?

2. There is a huge white gap between 2 of the photos! I spent hours working on this card and now it just looks sloppy.

3. Two of the words on the inside of the card are way too close together. Also not shown on my preview page. The words "an" and "unforgettable" are mushed together so it looks like anunforgettable.

I usually order from zazzle, but thought I would give this a try because of the templates offered for photos. Huge mistake. $49 down the drain. I cannot send these to my friends and family. About two bucks per card and they are all going in the trash.

Date of experience: August 9, 2017
KC S. GreetingCardUniverse Rep
over a year old

I'm very sorry to hear you were not pleased with your order. Did you try contacting our customer support? We are more than happy to be of assistance! I would like further information in regards to number 1, if you could, we would like to look further into this. In regards to number 2 and 3, I do see this in your order details, and happy to correct this for you. I do apologize for us not catching this as we have a very automated process and cards are printed exactly as they are approved online. Please contact us so we can better assist you.

Kindest regards,

KC Steffensen
Customer Support
support@greetingcarduniverse.com
877-347-6784

North Carolina
1 review
1 helpful vote
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After reading reviews and calling *Target to verify the in-store pick-up option, I had my doubts about this.
But I decided to try it using a discount code offered on the web page of the card company. After proceeding, near the end I think, Google offered a guarantee for this vendor through an affiliation between Google and Greetingcarduniverse.com.
What did I have to lose- $3.98. So I clicked and ordered.
Within 2 hours I had an email from GCU saying the order was ready. I called the Target store I designated and indeed, my order was ready.
Picked up the cards the next day. They are just as described and actually better. The paper weight is like cards found at a card shop. The printing is great. I am very pleased.
*A side note, before I ordered, I called two of the Target stores listed in my area. Neither one knew what I was talking about, even the manager at one store did not know. But regardless, the process worked and the product is outstanding!

Date of experience: February 13, 2017
KC S. GreetingCardUniverse Rep
over a year old

We appreciate your 5 star review and happy to hear you were pleased with your order!
We do appreciate your feedback of Target not being familiar with our service. Unfortunately with Targets large number of employees, they are not always well trained in every department and sometimes standing in for others. Thankfully our system is very automated, not requiring much. We are more than happy to contact any Target location for the shopper if needed. We are happy to be of any assistance!

Kindest regards,
KC Steffensen
Customer Support

Virginia
1 review
0 helpful votes
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Terrible Experience
April 15, 2016

I ordered three cards from them this morning. Although I normally have the cards mailed to me, this time I decided to explore the experience of having them printed at a nearby Target store. I placed the order and waited for a response from Target letting me know they were ready to be picked up. I waited all day and no call or email from Target. I called the photo lab at Target and they claimed to have not received the order. I sent an email to Greeting Card Universe and they called me back. Very quick response so I was very positive this was going to be resolved. The gentleman claimed the order had been cancelled by Target. He told me that I could have the order sent to another Target to be printed. He did not recommend this since the printed cards are of lesser quality. He recommended having them mailed to me. I told him I didn't want to do that since the shipping costs were too high for this order. Did he offer free or discounted shipping because of the error? NO. He told me to order five cards to get a discount. They screwed up my order and wanted me to order more to get a discount. I told him to cancel the order and this was the last time he would hear from me. Great cards, great prices, but lousy customer service.

Date of experience: April 15, 2016
KC S. GreetingCardUniverse Rep
over a year old

New to site jabber, I want to apologize for my late response to your review as customer support is very important to us! I believe I may have reached out to you via email around the time of your poor experience. If you are interested in setting up a free account, we would like to offer you five free card credits. Please feel free to contact me if you wish to proceed.

Kindest regards,

KC Steffensen
Customer support
877-347-6784
support@greetingcarduniverse.com

GB
10 reviews
19 helpful votes
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Wow wish I'd found this company earlier. Simply perfect service. Say all those things that the 'norm' boring run of the mill cards don't, won't or can't be bothered too. Amazing and the prices knocked me out with the privilege of editing them yourself. Highest quality, Dispatch lightening speed or you have the option of collecting them from a store near you. I am so impressed they deserve more than five stars!

Date of experience: March 2, 2016
Iowa
1 review
1 helpful vote
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Redemption!
April 30, 2015

I previously wrote a scathing review of this company. After it was published, Shaun e-mailed me again, looked back at the records, saw the correct name had indeed been entered by me. He has promised me that he will have the real-deal card to me by Monday! The only reason I did not give them five stars is that it would have been nice if he had had access to my problem as he talked to me the first time. It would have saved me--and him--so much stress. Thanks, Shaun, for having the interest to pursue this matter to this fortunate end.

Date of experience: April 30, 2015