Grammarly

I paid for premium and downloaded the chrome extension and the Office add-in. Both perform inconsistently. Sometimes they just stop underlining suggestions. Their support page pretty much says maybe try this or maybe try that. Nothing works. Then it will randomly work again. Sometimes one works and not the other...infuriating. Sometimes it injects spelling corrections into a different word and produces gibberish. For example I typed "between tha". Grammarly flagged the error, suggested "between the", which I accepted, but then changed the phrase to "betweeen tha". It's impossible to find help in their support system unless you enter an exact question that someone else has. While I'm typing this I'm trying to figure out how to get grammarly to start underling suggestions again! It says I have 510 issues but keeps them a secret as to where they are!

I got this to help me write better for schoo. Sure it helped me with spelling, but google docs would do that normally. I could barely do anything and was always spam emailed constantly being asked to sign up and spend tonnes of money. I am a student. I do not have hundreds of dollars to spend each year.

The support team were nice overall, but my general opinion has stayed unchanged. I unfortunately cannot pay the amount that is required, and I hope that Grammarly upgrades their free services soon, or release a cheaper student version.

Grammarly keeps finding problems with things like single quotation marks, and last names. It is very annoying and unhelpful.

Every time it changes something for me, it changes it back and forward like 3 times before stopping. SO irritating!

The back and forth via email is ridiculous. With a five-minute phone call, we could have solved something that - as of today - is still not solved. Most of the instructions I'm told to do are outside of my technical expertise, and I don't have time to sit here and try and figure it out. I am a busy editor and have a duty to my customers to be fast. They've wasted my time so many times. They can't afford live chat? Then revamp your business plan to include real customer service, not the quasi-help you offer.

It will try and ¨fix¨ your writing but all it does is want to make me rip my hair out. I have to write an essay for my class and she's having us use the ¨overall score¨ and the premium suggestions are killing me. It wants me to fix problems like ¨It tells the story of Salva Dut a lost boy from South Sudan" And if I remove the ¨A" making it improper (It's fine with that by the way). The whole premium section is a scam don't waste your money.

I want premium free I don't like when it has spend money.

Grammarly changes the whole meaning of a sentence, and changes the words completely, I got grades off because of Grammarly.

I hope you take my review seriously,
Thank you

When I got Grammarly on my Chromebook I thought it would be as good as it was in the commercials, but I was wrong. Everything was so misleading.
The amazing writing helper that you see in the commercials was for the premium version of Grammarly that you have to pay for! When I got the free version I thought it would at least be a little better than Google autocorrect and again I was wrong. They are the same thing and in some cases Google autocorrect is better. I always have to read my documents over because Grammarly doesn't do its job and sometimes I don't have to proofread my documents because Google autocorrect is there to save the day.

Bad because the grammarly dos not work and you have to pay to make it work

When writing a piece, I get the prompt to sign up for Premium. I already have Premium. I go to the website and sign in - and now, the corrections are corrupt, resulting in a string of nonsense. A costly subscription that is ineffective and time-wasting to retype.

As someone with dyslexia, I often struggle to navigate Grammarly."

I used Grammarly for a year. Everything was great, it helped me a great deal during my first year in uni, never let me down, I even advised other students in my faculty to pay the premium subscription. It's useful if you have to write academic papers and not too expensive. However, I am in my second year now, and my schedules are super full, I have to write way more than last year and study a lot. So it came to me as a surprise that my payment for the second year has not gone through. At first, I was just anxious and stressed, tried to pay with 3 different cards all corresponding to 3 different banks. All of them got declined. I knew that all of them have money in and are usable for online and international payments, so naturally, I got mad. I tried again and again and nothing would change. Then out of anger, I wrote a message, then realized that I won't get an answer on time anyways. When I need something I need it then and there, so I can't afford to wait for days. Add a freakin live chat option FFS it's the 21st century everyone does that! Why do I have to wait for days!? I'm a student I don't have an hour to feed myself, do you really think I can just put my work on hold for days? Ok, anyways... I then contacted my banks, YK maybe they know something. Turns out that yes all of them are rejecting my payments because this company is considered to be fraud, due to consumer complaints, thus I can't pay for the service anymore unless I ask for payment details and do it manually and even then the bank can still reject my payment. Do I really have to suffer because they can't hold a normal public image? Do I have to pay the price for their inability to remain internationally trustworthy? Plus why the hell, can't you add the payment details on your webpage, or on that same page where I am supposed to enter my cards details? And add an option to pay with Ideal already, so people in the Netherlands can pay for it with a Dutch card. Is it really that difficult? People want fast and reliable service, is that really such a hard concept for you to grasp? I know that this review also will gain the necessary attention only in 9 days so probably I have to look for a different company, which I sincerely do not want to do, but I am left with no options. Hopefully, people will consider this before buying, maybe next year also your bank will refuse you an option to pay for this service.

If you have Microsoft Word or any other software/program and you're not actively writing on the daily, save your money. I paid for a year in advance while I was in school, but failed to read the fine print where my purchase was an automatic subscription. I was recently charged for another year. (YAY! Right around the holidays when I need the funds the most) Despite not using or needing the service, Grammarly will not issue a refund. I miss the days of boxed software where we weren't all sucked into subscriptions and auto-billed... So, here I am, using Grammarly with "passive voice" errors to give "meh" reviews ALLLLL over the internet.

Traaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaassssssssssh

Grammarly does pick up on a lot of errors, then totally drops the ball with even something like comma placement. The worst aspect is customer service. After spending 140 bucks for the premium version, you'd think a quick response to the comma issue would be at least polite. It's now going on three days, and every day they jerk me around, I'll write another sparkling review like this one.

This extension is overall pretty decent.
Pros: helps grammar mistakes, how to make your text sound a bit better
Cons: have to pay money for what the ads show, again, have to pay money to get a pretty good experience.
Would give a 5 star if they added more features for free users.
Was a bit disappointed when I first downloaded it, thinking it was going to be what the ad showed. Would also recommend that the company mentions what features different categories have.

Update: Giving this company a lower review due to the awful customer service.

Here are the mistakes I still had:

For example, the following errors are noted: missing article, tense inconsistency, missing/misplaced commas, sentences with missing word, and run-on sentence (comma splice).

NO REFUNDS either! I cannot believe that it could have been this horrid.

I have dyslexia and thought Grammarly would be a good solution but it can't be trusted. It can't understand context at all. So if I type 'to' instead of 'too' it doesn't pick it up. It can do verb and article agreement and stuff like that but nothing more and it often assumes a mistake where there isn't one. Me: "This won't work" - Grammarly: "Shouldn't that be "walk"?" I had a trial of the premium but asked for a refund.

I like the experience so far, but... nothing's perfect! And, Grammarly is alright I guess. It's... I'm changing the rating to 3 stars cuz it's alright... Ok. 2 stars... OK BYE BEFORE I REMEMBER ALL THE BAD THINGS ABOUT GRAMMARLY AND GIVE A 0!

Program is great, customer service is very poor. I paid for the service and was very happy with it. I logged out and could not remember my login info. I contacted customer support, I had the transaction number, date, amount, everything they requested. I literally spent hours on this all to no avail. I was given instructions that sent me in repetitive loops. So I have a premium service, which is completely useless now. I typically detail all my login info but did not this time for some reason.

Nope. Grammarly insisted on adding unnecessary commas without considering the length of the phrase. It also misunderstood words that were a clear typo for nouns that needed be capitalized. I confess that I was using the free account, but if this is the level of corrections and insights Grammarly offers, then I'm not interested. It is not for the good writers that want to be great, it's for the not-so-good who want to be good. Not my cup of tea. And I'm not even a native.

I had a problem with accessing my Premium and needed assistance to reset the password. The response was slow and did not resolve my issue. I was unable to cancel my subscription either. Initially, when it did work for me I thought the program was useful, but if you run into problems there is no satisfactory help. Would not recommend on this basis.