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GourmetGiftBaskets

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Arizona
1 review
0 helpful votes
Follow Janelle K.
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I was unable to attend my niece's wedding and wanted to do something to let her know I was supporting her. Just two days before the event, I contacted GourmetGiftBaskets and asked if they could put something together for me AND ship to Denver within 24 hours. They came through and the result was everything I could have wanted. My niece and her new husband were thrilled.

Date of experience: August 4, 2021
Alabama
3 reviews
3 helpful votes
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I bought a gift "tower" basket for my parents for their anniversary. It came exactly on THE day -- perfect! They liked it. It's nice that it came on THE day. We're having a party for them later when grown children can be home, but it was nice to have something for them that day.

Date of experience: June 22, 2018
Georgia
1 review
0 helpful votes
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A year ago I ordered from Gourmet Gift baskets and sent a care package to my son. Unfortunately I transposed his house number and it was delivered to the wrong address. After speaking with customer service and also UPS to try and retrieve the package it was concluded that UPS could not retrieve the package. Of course I was not pleased. Fortunately Gournet Gift baskets was kind enough to give me a credit towards my next order. Which I used and am thrilled to say that my son loved his cake. I am pleased and satisfied with their customer service, quality and the delivery.

Date of experience: May 3, 2019
Kansas
1 review
0 helpful votes
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Favorite Grandma!
February 26, 2020

I am now the favorite grandma having sent the Valentine Popcorn tins to my daughters and their families for Valentine's Day! Reports are the popcorn was delicious and they are finding uses for the empty tins! This was my first experience using GormetGiftbaskets. Ordering on line was easy and the deliveries were on time! I plan to use them again when I need to send a gift.

Date of experience: February 25, 2020
New York
1 review
0 helpful votes
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Great basket idea!
November 24, 2020

We bought this for our coworker who is in the hospital, I though it was a great idea to send her a board to play with her family members and the snacks for her and her family members. I've use Gourmet Gift Basket for whenever I had to send something for a coworker who was in the hospital or out of work ill. They never let me down.

Date of experience: November 24, 2020
Alabama
1 review
2 helpful votes
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DO NOT USE THIS COMPANY
November 30, 2022

I want to strongly encourage you NOT TO use this company. I had one number wrong on my sending address and NO ONE Contacted me. I had to figured this out. When it was delivered, the fruit was spoiled and they would not help replace it. It was a sympathy basket and was drastically late and then spoiled. I paid $150 for spoiled fruit.

Date of experience: November 30, 2022
California
1 review
2 helpful votes
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I ordered this gift basket and not only was it not delivered, but it included alcohol items - despite the alcohol items they left it outside. It was obviously stolen and they refused to refund. I will NEVER again use this service.

Date of experience: October 8, 2022
Texas
2 reviews
0 helpful votes
Follow Celeste J.
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I have never ordered a gift basket so this was my first. I found myself searching the web and came across GourmetGiftBaskets! So happy I did. I have a very special friend in NJ and wanted to send her something special and also from my heart. I found the perfect basket! Delivery was right on time and my friend was soooooo happy with her basket. Thank you!

Date of experience: July 5, 2018
Maryland
1 review
0 helpful votes
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I have used Gourmet Gift Baskets on several occasions for clients, as well as, for family and friends. I have never been disappointed! The basket of gifts always arrive on the date chosen and the recipient of the gift always raves about the goodies in the basket. There are many options to choose from and are always packaged well to maintain the beautiful presentation of the gift basket and I have to mention, the customer service is amazing!

Date of experience: November 11, 2021
New York
4 reviews
0 helpful votes
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Excellent products!
September 15, 2020

The gift baskets you created were wonderful! The wine, cheese and crackers, were excellently paired and looked lovely! The beer gift basket was so unique! Sausage, crackers, cheese was delightful! Thank you! The recipients of the baskets are promoting you to their clients! Many thanks!

Date of experience: September 15, 2020
New Hampshire
1 review
0 helpful votes
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This was our first gift item received from this locally owned business near our town & were very impressed. The attention to detail was top notch from the advance notification of delivery email, to the pretty shipping box, to the internal reminder card telling you where your message card was on the outside of the box, as well as a securely packed very nice presentation gift. It's obvious this company has put alot of thought & attention to detail to make this a quality online purchase for the sender. We highly recommend this business.

Date of experience: January 11, 2021
Illinois
1 review
2 helpful votes
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Unsatisfactory
September 16, 2022

Company unsatisfactory if things go wrong. Gift was scheduled for Sat. But instead sat in hot warehouse until Tuesday. GGB didn't offer a replacement, just a refund of about 50%! After multiple interactions, GGB offered 2/3 of my payment. Talked with UPS - they refund ALL shipping charges to sender for late delivery. GGB received their money back and took 1/3 of my payment - yet recipient did not receive gift. GGB didn't honor their part of the bargain since no service was provided. FINALY received a full refund after a lot of time, effort, and aggravation - it should have been a slam dunk!

Date of experience: September 16, 2022
Arizona
1 review
0 helpful votes
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I had never used an online service for anything, but Mothers Day was approaching, and I decided to send a gift basket to My Mom. I used Gourmet Gift Baskets, and I was very pleased at the experience. My Mother was happy, so that made me happy also. Looking forward for the next time.

Date of experience: June 2, 2020
Canada
1 review
0 helpful votes
Follow Audrey M.
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I sent the gift tower to my friends for their anniversary. When I spoke with them, they were thrilled with all the goodies and that they were in individual boxes and that they were able to open them together. Thank you.

Date of experience: July 5, 2018
Georgia
1 review
0 helpful votes
Follow Barbara H.
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I chose a wine/cheese basket for a friend who had lost her dad! I knew she was already overwhelmed with all of the plants and flowers she had received so when she received her basket of goodies, she was over the moon! She immediately called me to say it was just what she needed and was thrilled to be able to sit back and relax and enjoy the wine and cheese and all the other goodies inside.

Date of experience: April 1, 2022
California
1 review
1 helpful vote
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Perfect gift baskets!
April 20, 2021

I have used Gourmet Gift Baskets several times for various gifts and these are by far the best online gift baskets I've come across. The basket items are thoughtful and are NOT the cheap, inedible items found in many other gift baskets. And their service is excellent!

Date of experience: April 19, 2021
Louisiana
1 review
0 helpful votes
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Super fast service
October 16, 2019

I purchased a Bottle of Dom Perignon to be delivered to a wedding. I expected it to be delivered the day after I ordered it, the day before the wedding. It was actually delivered the same day I ordered it. I am VERY impressed. Great communication and products. AAA +++

Date of experience: October 16, 2019
Illinois
1 review
0 helpful votes
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My family sent this as a gift to my nephew and his soon-to-be wife. They were surprised to recieve it for their Christmas eve. My nephew said it was a good size basket and although they hadn't tried the wine yet, they had eaten many of the snacks that were included and he said they were all very good. The basket was delivered on the day we requested with no issues. This is a unique gift idea and we will definitely order from Gourmet Gift Baskets again. I would have included a copy of my invoice as proof of my purchase, but there is to much personal information on it that I would have to black out basically everything except the price I paid. I purchased the Premier Selections Wine Basket that had the 2 bottles of wine, plus cookies, salami, candies, crackers and cheese.

Date of experience: January 3, 2020
Texas
1 review
0 helpful votes
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Wow! What a fun surprise for our son's 25th birthday! Purchased the "Around the World Beer Bucket" as a gift. https://www.gourmetgiftbaskets.com/Twelve-Beer-Bucket-Gift-Basket.asp We weren't able to be together, so this was like sending a party in a box. It arrived as scheduled on his birthday, amidst Covid and all the delays that currently occur with online shopping. In addition, there was a little oops with the packaging, and customer service addressed it within minutes of my call. I'd recommend GourmetGiftBaskets to anyone wanting to send a "happy" to a loved one or friend. Terrific company!

Date of experience: September 16, 2020
Colorado
1 review
2 helpful votes
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Ridiculous service!
June 21, 2022

First, I paid extra money for a personalized card, had the time to upload a photo and everything else and the card came without the picture. If this was not enough, who ever made the shipping box had the "amazing" idea of glueing the card under the label used to seal the box, so, by the time I opened it, it torn the card in two parts. This was a gift for my wife's birthday which I planed with so much care and for which I paid extra money for the card. This is absolutely ridiculous and disrespectful. I will never be your customer again and I will make sure that I will write very good reviews about it.

Ridiculous!

Date of experience: June 21, 2022

Overview

GourmetGiftBaskets has a rating of 2.7 stars from 474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GourmetGiftBaskets most frequently mention and credit card. GourmetGiftBaskets ranks 113th among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
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