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GourmetGiftBasketsReviews 474

2.7
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GourmetGiftBaskets Reviews Summary

GourmetGiftBaskets has a rating of 2.7 stars from 474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GourmetGiftBaskets most frequently mention and credit card. GourmetGiftBaskets ranks 5th among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
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New Mexico
1 review
0 helpful votes
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Party for two
December 23, 2020

This Christmas I sent out Gourmet Gift Baskets to family in New Mexico and Arizona. The gifts I choose were the Around the world beer bucket and the A toast to you Prosecco gift. Just want to say, everything was a breeze, website navigation, selecting, scheduling and payment. Both gifts were delivered on time, smiles all around.

Date of experience: December 22, 2020
Pennsylvania
1 review
0 helpful votes
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After 2 weeks my basket was delivered finally first customer service girl was miserable. Set however went above and beyond his service! Kind, helpful, and very understanding to my situation. The best customers service person I have ever talked too and you have the person of the year in my eyes!

Date of experience: December 19, 2020
Massachusetts
1 review
0 helpful votes
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Great Gift!
December 17, 2020

We received this gift as a thank you from the people whose vacation home we rent in the summer, It was beautifully packaged and the items were all delicious! It was a wonderful and much appreciated holiday surprise! I would highly recommend!

Date of experience: December 17, 2020
Arizona
1 review
0 helpful votes
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We have used gourmet gift basket a few times and our gift recipients have been very pleased. The orders arrive on time and in beautiful display. I'd like to thank Seth W for going above and beyond with his exceptional customer service.

Date of experience: December 16, 2020
Vermont
1 review
0 helpful votes
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Ordered a cheese cake sampler for my mother's birthday and she loved it. Said it was fresh and very creamy and tasty. Highly recommend and will purchase from gourmetgiftbaskrts.com again!

Date of experience: December 16, 2020
Illinois
1 review
3 helpful votes
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LOOK AT THE SIZES!
December 14, 2020

I paid $54.99 for a very small Winter Wonderland Gift Tower. I am SO DISSAPPOINTED but it is my own fault.

Date of experience: December 14, 2020
Virginia
1 review
0 helpful votes
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Great news!
December 15, 2020

I purchased a "Deck the halls gourmet gift tower" for my son & his wife it was packed very well and arrived on time as promised.
I would highly recommend this to anyone looking for a good deal and a super verity!

Date of experience: December 14, 2020
Alaska
1 review
0 helpful votes
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Beer Game Night Crate
December 6, 2020

It was a real unique gift and arrived as expected. All of the parts were high quality and the recipient really loved it. Shipping went as planned. No complaints at all. Would use this company again without hesitation.

Date of experience: December 5, 2020
Virginia
1 review
0 helpful votes
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Nice Assortment
December 4, 2020

Gourmet Gift Baskets delivers great tasting food that is top quality. I can always depend on their exceptional service. It is my go to for gifts. They always deliver on time and again, exceptional service and quality.

Date of experience: December 3, 2020
Arizona
1 review
0 helpful votes
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Fantastic basket
December 4, 2020

I ordered the coffee break basket for my daughter and it was absolutely FANTASTIC! The coffee and snacks were fresh, the basket was beautifully prepared, and everything was delivered on time. I definitely will use this site again!

Date of experience: December 3, 2020
Missouri
1 review
0 helpful votes
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Cakepops
December 1, 2020

I bought these for my son's 24th birthday who lives about 4 hours away from us. They were delivered on his birthday as promised. He was so happy to get them. He face timed me when they were delivered and he opened them right in front of me. They were very carefully packaged in a bag that kept them cool and fresh inside a box. None of them were broken either. They were so cute. All decorated differently. He said they were delicious and ate them all in 2 days! I was very pleased! I'm sorry that I do not have a picture. I should have asked him to take one!

Date of experience: December 1, 2020
Maryland
2 reviews
0 helpful votes
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My friends are spending Thanksgiving alone and secluded in their homes due to COVID-19. The gourmet gift baskets really cheered them up! Thank you.

Date of experience: November 25, 2020
New York
1 review
0 helpful votes
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Great basket idea!
November 24, 2020

We bought this for our coworker who is in the hospital, I though it was a great idea to send her a board to play with her family members and the snacks for her and her family members. I've use Gourmet Gift Basket for whenever I had to send something for a coworker who was in the hospital or out of work ill. They never let me down.

Date of experience: November 24, 2020
Indiana
1 review
0 helpful votes
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Yum
November 21, 2020

We ordered the large Halloween popcorn tin as a gift for a family-they loved it! It arrived on the day we selected, before Halloween, without a problem.

Date of experience: November 21, 2020
Oklahoma
1 review
0 helpful votes
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This is a lovely gift basket for our customers and they loved it. Items are good quality, packaged well and still attractive, arrived on time. Excellent communication from the company. Thank you and I will definitely be ordering again! GourmetGiftBaskets will take good care of you.

Date of experience: November 20, 2020
Nebraska
1 review
0 helpful votes
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So easy and so fun!
November 21, 2020

So many options and the delivery time is so quick. I was sending it to a very very small town with not a lot of gift options.
My recipients LOVED it.

Date of experience: November 20, 2020
Virginia
1 review
0 helpful votes
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Exceptional in every way: content of the basket, delivery (precisely as ordered), customer service outreach (checked with me by phone and email to ensure all went well). Gift was to a friend recuperating from recent hospital surgery at home -- he was so surprised and delighted to receive he sent me a photo of himself smiling beside the beribboned basket.

Date of experience: November 19, 2020
Georgia
2 reviews
0 helpful votes
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This was a thank you gift to some very kind friends. It was beautifully presented and full of wonderful treats in addition to the beer. My friends were overwhelmed. These gift baskets are something that I will send again.

Date of experience: November 18, 2020
New Zealand
1 review
0 helpful votes
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I ordered a gourmet gift box from NZ for my son in DC unfortunately he had to be away for work on the day it was delivered as I had not requested signature required it was left on the porch. Unfortunately it dissapeared!
I received a follow up email enquiring how happy was I with the gift basket. I responded by notifying the sender- Seth that it had not yet been received.
He was incredibly helpful and followed up - they sent a another gift basket to replace the presumably stolen one at no extra charge to me!
Seth was an excellent communicator and I was so impressed with this service replacing the stolen one! On receiving the basket my son reported the cheeses and products were very good.
I highly recommend this service and I would utilise it again.

Date of experience: November 15, 2020
Missouri
1 review
0 helpful votes
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I sent this basket to my parents for their birthdays and they absolutely loved it. The basket was beautifully wrapped with a dark green bow. They said the cookies and brownies were delicious. Well worth the money, highly recommended.

Date of experience: November 13, 2020

About the Business

Family owned and operated in scenic New Hampshire since the beginning, GourmetGiftBaskets.com is a different kind of gift company. In 2002, they began making beautiful gifts with the utmost care, artfully arranging each one by hand. To this day,...