GMX has a rating of 1.6 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GMX most frequently mention email account, customer service, and irregular activity problems. GMX ranks 93rd among Email sites.
I have used this email account for years and have never had any problems I like the ‘save' option while writing an email Prevents losing what you wrote before hitting send Puts it safely into the draft folder If you somehow accidentally delete it
GMX has a log-out policy for a very short time. User need to log in every 15 minutes, even when they are connected to the service. This feature makes this email very annoying after a while. Nobody wants to log in to an email numerous times a day. AVOID GMX, that's my advice.
GMX has a log-out policy for a very short time.
User need to log in every 15 minutes, even when they are connected to the service.
This feature makes this email very annoying after a while.
Nobody wants to log in to an email numerous times a day.
AVOID GMX, that's my advice.
Advertisements are active throughout the enter email reading process. The advertisements are highly sexual, degrading and targeted. Meaning that if you have strong Christian values. The ads will reflect the opposite in all areas that are unrelated to your interests. It's really odd and it seems though they are making a strong effort to insult you or convert you?
Tip for consumers:
Vile Nasty Degrading Advertisement: Male Private Body Parts, etc.
Products used:
Email
Account blocked. I will keep bombarding their "contact us" feature, although I doubt any living person is actually reading them. When account is blocked by THEM, they should provide explanation as well as a method that we users can retrieve our email contacts, prior messages, and folder contents. Then we can go to another email provider.
I have used this email account for years and have never had any problems
I like the ‘save' option while writing an email
Prevents losing what you wrote before hitting send
Puts it safely into the draft folder
If you somehow accidentally delete it
Highly vulnerable E-mail platform.
Up to 10 spearfishing & Hyperlinked hacking E-mails a day in your inbox.
GMX Spam filtre is worthless.
If I could give GMX less than one star, I would. My email account was blocked by GMX for no apparent reason 6 hours ago. I sent an email to 55 people and they think this is unusual activity. I have no way to speak or write to anyone to get any information. I don't know when my email will be reinstated. Just totally unacceptable.
I personally think GMX is among the top free email services out there. It offers good service and features.
Furthermore, is very reliable.
I write this note to contradict the almost unanimously negative comments.
I have used GMX for at least TEN years and have never found any problem with it.
Just because some dimwit manages to shut them down for a day or so is NO REASON to badmouth them for protecting your privacy!
Give me and them a break and go crawl into you hole and be quiet.
Yea! GMX.
My account was hacked and the recovery email changed. The account is now used by hackers accessing other apps. I have been unsuccessfully trying to get customer service to respond and lock the account and help me recover access to my account. Apparently cyber security is not their priority. Please be warned, your account may not be safe and if you do get hacked, there won't be any support.
I was using this email account for my business. Suddenly I'm Blocked due to "irregular activity". I just use it to speak to customers etc. It's not my primary personal account. Doesn't get much traffic (unfortunately)... I clicked the button to send them a message, explaining that there must be some mistake. I explained what it said, next day got a message back saying:
"Dear GMX member,
We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.
Please note that this is a decision made by our abuse department and we do not have further information we can provide to you.
With kind regards,
GMX International Support"
WHAT?! Seriously?! No explination, no nothing, just a door slammed in my face. Now I have to edit my web site, contact customers, replace business cards...
WTH?
Products used:
Email
It's simple, no messed up interface, no clutter and fast. It has full support for IMAP and SMTP, so I have connected it to Thunderbird on my PC and to the IMAP client of my mobile phone. Also gives the ability of e-mail aliases, so I can use 3 addresses (or more I suppose) from one user name and mailbox.
GMX is a very poor e-mail service. Stay away from it! It is used for frauds and the company does nothing to stop it.
Criminals use my e-mail adress as contact adress over and over again when they register a new GMX e-mail adress. I have several times demanded that this bad company block people for using my e-mail adress as contact adress. It easy to do but this lazy company does nothing. Don't use GMX mail if you want to stay out of trouble.
Tip for consumers:
Don't use GMX mail!
Having tried several times to create a new GMX email account, and not getting anywhere as far as help from customer support, I give up. When entering my birthdate in the sign-up screen, in the proper format, I get an error message "minimum age must be 16 yrs old". I'm a grandmother, for pete's sake! After reading of all the issues with them, maybe it's a good thing I can't sign up. I would hate to be blocked from retrieving my email for no reason. I think I'll look elsewhere.
GMX is just about the worst email provider I've ever had. Accounts blocked without cause, no customer service - the list goes on. Avoid GMX at all costs!
Tip for consumers:
GMX.com is a TERRIBLE free email provider! Email accounts are routinely blocked without cause and there is absolutely NO customer service. My email account was blocked less than a minute after it was opened for absolutely no reason. It was later mysteriously opened again but almost immediately blocked again - also for no reason. All attempts to contact GMX were ignored in both cases. AVOID GMX EMAIL SERVICE AT ALL COSTS!
Products used:
Email services.
Quickly google "gmx account blocked" and see for yourself the countless people who have had this issue.
Been going for years and still not fixed.
They are unreliable and systematically block people's accounts for no reason. Often have to wait days, weeks, occasionally months for them to sort it IF they even sort it at all.
Customer support either goes silent or never gives you a straight answer as to why.
AVOID GMX if you value your email.
Tip for consumers:
Avoid GMX if you value your emails
Products used:
Email account
I will give them 3 stars simply because they have a connected similar service, called Mail.com that is my primary Email now for then past 4 years, but they seem to have a bad reputation with some web entities, for apparently being used often for fraudulent misuse...
It seems that in some rarer cases, you will not be allowed to use an Email address that is from GMX / Mail.com to setup a new account with them.
So, be careful if you decide to make this your main Email service provider, it seems they are abused by scam artists / misanthropes online too often!
Tip for consumers:
They have been used as a disposable ISP by many neerdowells, and many sites will not let you use them to register. Otherwise, at free, the price is definitely right, and they do respond to support concerns within a reasonable time!!
Products used:
Free Email account.
I was a happy customer for 20 years gmx was my main mail account and had all my mails, infos and data in different mails in the archive. One day i just lost access to my account and no one at gmx can help me. I suspect they have deleted or lost my account and do not want to admit it.
I am to blame too of course, for puting all my eggs in one basket.
I used GMX for TEN YEARS, only to have them turn around and delete my accounts WITH NO WARNING!
My email was connected to my bank account, paypal, my business website EVERYTHING! GONE IN A PUFF OF SMOKE!
THIS IS AN AWFUL COMPANY.
Tip for consumers:
Don't use gmx! They suck!!
This stupid company decided I was 'NOT ESSENTIAL' I suppose!
Horrible company. Horrible policy to delete people's accounts without asking or caring. Typical for a corporate technocracy; you don't matter one bit to them.
Products used:
email
Dont believe the bad reviews here. They are a really Great email service. I have been with them for 4 years and never had a problem. I hardly get any spam that you get with gmail and I can archive emails for years. The best alternative to the big companies!
I get about 2-3 spam or phishing attempts from users with a gmx.net domain. All of them are obviously fraudulent but gmx couldn't care less. I have tried to alert them to these users literally sending these types of emails and they couldn't be bothered. I am now having to block the entire domain from our Exchange server.
They have deleted my account of 7 years only because i havent used it for a few months!
All my old emails and data are gone!
Avoid this terrible website at all costs
I see that I'm not the only one they've blocked for no reason. I think my mistake was when I forwarded an email to three whole addresses while reporting a phishing incident. The form shown in the picture does not work. My emails to their support team have had no effect thus far, so I'm forced to change the email address associated with important accounts to make sure that I don't miss important messages. My pen pal will be sad to never receive a reply. GMX is excrement for this.
Worth repeating: absolutely crappy. Good at receiving emails but horrible at sending them. Help also non-existant in setting up SMTP
Locked me out and said that it was permanent and nothing I can do so I am not able to get into my accounts that I have money on and I am so frustrated
Blocked my account saying because of abuse. But as I only use this account for my banking email and have only emailed my bank through it, I can't see were the abuse came from, I have asked for more information but they can't even be bothered to get back to me. I hab to take a day of work to sort out my bank as it's were my Tenant pay in there rent.
If you're thinking of opening a gmx account DON'T BOTHER.
Have to give 1 star to upload the review. If I could do it with no stars I would.
Personal & professional email?__ 100% free?__ spam filter?__ Convenient mail collector?__ Mobile app?__ Register with GMX today.
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