I found there website extremely helpful i have gotten every payment i am owed and if you actual used there services you would find the contact number in the control panel of there website i rang them up and my payments was paid into my account within the next hour and the owner gave me his mobile number in case i dont receive any future payments really good site!
I used GL payments for about 5 years. The first few years were ok, but I had to remind them about paying me. Thery still owe me about £80 from 6 months ago, but despite enquiring, there is no response.
My guess is they have totally gone under. I see they have also removed their telephone number from the site, which basically says it all. It's a disgrace if they are still taking on clients, when they are to all intents finished.
The service is okay, but the customer support is absolutely shocking. I'm a client of theirs and I have litterally been trying to contact the customer support for at least six weeks. I have emailed, telephoned, left voicemails, opened support tickets and never once had a response so my advice would be, if you're not concerned about customer support give them a try, if you are, avoid them like the plague.
S#@! I have been a customer since 2007 and I was due a payment of £100 back then. I still havent recieved it. I have used the ticket system, emailed and called. No luck for 3 years. Till about a month ago I got through to someone, the took my number and said they'd call me back... guess what. NO CALL!
To sum up, DON'T THINK ABOUT USING IT!
Fraud - Ordered something using this site, never delivered took money, after e-mailing numerous times no reply, and funnily enough no phone numbers to ring on their website!
Do not use this site.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members