From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I was nervous to buy from an online site but took the chance and I'm glad I did. I bought beautiful flowers for such an amazing price. I would definitely buy from here again. It came on time and was so easy.
We have ordered from Global Rose for the last 2 years for our dance recital roses. They have always come in on time and open up to be some of the prettiest flowers I have ever seen. Thank you for excellent service and for a even more beautiful product!
Thank you for your review, Ryan! We love that our roses have made your dance recitals special for the past two years. We appreciate your support and look forward to many more celebrations together!
I have so far had the best experience with this company. I have ordered 7 times and 7 times received what I ordered and arrived on time.
Thank you for your kind words and continued trust in us! We're happy about your positive experiences with our service. We look forward to serving you again!
I ordered these for my sons wedding. They are stunning. Just one issue with one style. Petals all
Falling off. They were an accent flower so I'm making do. Everything arrived on time
Dear Angelique,
Thank you for your order and for reaching out.
We are committed to provide quality to our products, so we would like to investigate the issue further.
Please let us know which flower petals were falling off and provide us pictures of the flowers received.
We look forward to this.
Best regards
Claims department
Chat was immediately available to answer my questions. My only frustration was that I scheduled the flowers to arrive on Thursday and when I was notified that they had been shipped, notice in tracking said to expect delivery on Friday. Then they did actually end up being delivered on Thursday. Fortunately, my husband was here when they were delivered, as deliveries require a signature.
Thank you for your feedback. We're glad our chat service was helpful and your flowers arrived on time. Please keep in mind that after placing your order you received a confirmation email that mentioned a signature is required for delivery. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Thank you for Global Rose. We hope you enjoy your flowers!
I was skeptical ordering my wedding roses online but these were amazing! They came right when I expected them, they were all in good shape, they were easy to work with and are even more beautiful a week later!
Thank you for the review, Ellen! We're glad you loved your wedding roses and that they arrived in perfect condition. Your satisfaction means everything to us. Congrats on your wedding!
It was super easy to place an order on this site. Delivered to the door on time in great condition
Thank you for the 5-star review! Your satisfaction is our priority and we look forward to serving you again soon!
The company is responsive, helpful, reliable and product is beautiful!
We have been extremely pleased and continue to purchase our graduation lei's from them. I would highly recommend them!
We're glad you've been pleased with our products and service. Your continued support means the world to us.
Thank you so much for your kind words!
The flowers I received were gorgeous but unfortunately the order was all one color instead of the two I ordered. Global Rose authorized a partial refund immediately upon being notified of the error and I was able to use those funds to purchase a smaller quantity of 2nd color locally.
Dear Beth, we apologize for the mix-up with your order. We're glad you found the roses beautiful and appreciate your understanding. We're always here to make things right, and we're happy the partial refund helped. Thank you for your feedback and for choosing GR. If you ever need assistance, don't hesitate to reach out at support@globalrose.com our team is at your service!
I ordered these flowers for my grandma's birthday. The flowers themselves are good quality and perfectly bloomed 5/5 HOWEVER there were a few things that bothered me, I selected the option for a mix of colors because I didn't know which kind she'd like best and I put in a nice note to be put with the flowers (which there was a designated box for) when they arrived ALL the flowers were white and there was no note. So the option for a note and the option for multiple colors were just ignored I guess?
TLDR: The flowers are beautiful however missing a couple things I had selected.
Dear Sara,
Thank you for bringing this to our attention. We are so sorry that our team missed the note for your flowers which would've made your experience with us so much better 😔 Please accept our apologies. Rest assured, that the flowers themselves were diligently prepared and sent with love. We hope their beauty brought lots of joy and helped convey the message you intended. Thank you for your kind understanding and we hope to serve better next time.
As per the colors of your carnations, we are very sorry to hear the color was not what you expected. However, we noticed that you ordered one bundle of 25 carnations and since all our flowers are shipped in bundles of 25 including one color per bundle, that is why your order only included white carnations. In the future, we invite you to contact us at support@globalrose.com or through our live chat so we can make an exception and deliver 25 carnations in different colors. Our team is at your service!
Love them, so pretty! Great delivery, beautiful flowers to work with for my wedding shower can't wait to reorder for the wedding
Thank you for your feedback! We're happy that you loved the flowers and that they made your wedding shower special. We look forward to helping make your wedding day just as beautiful.
I'm super upset. An Order of 100 rises with a special colors for us was placed on the 5/28 for our 15 years anniversary to be delivered on 6/6. All delivery messages were OK until it got stuck somewhere
FROM BOGOTA, CO
Label Created 5/31/24 6:07 PM
BOGOTA CO 6/3/24 6:01 PM ON THE WAY
Arrived at FedEx location MEMPHIS, TN 6/5/24 7:20 PM and never moved from there!
Today is the 6/10th. It was never delivered and all I'm getting from FedEx is: DELAYED We'll add a delivery date as soon as your package starts moving.
Yes, I got a refund fast. Nice, but I'm still super unhappy since a planned and special event has become a unpleasant surprise to me and my wife.
Dear Jacob,
We are sorry about this incident.
As me agreed, We have initiated a refund and you will receive an email with a refund receipt from our accounting department with all the details of the transaction. It may take up to 3-5 business days to see the amount credited to your original payment method.
Thank you for your time and for giving us a try.
Best regards,
Federico
Flowers are beautiful and 100 years of life. Customer service was excellence.
Thank you for your lovely feedback! We're delighted that you found the flowers beautiful and they brought joy. Our customer service team is at your service and your satisfaction means the world to us! Thank you for choosing GR.
The flowers were well packed and arrived early. Thankfully, I was home. The next day one bunch was dead, even though they were all well watered and in the same container. It didn't effect the bouquets but it was disappointing.
Dear KAREY,
Thank you for reaching out to us.
We are very sorry to hear that the quality of some of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
I have ordered a few times. Overall I am always very please with the products. On time and fresh.
We're glad you are pleased with our products and their freshness. Your satisfaction is very important to us and we look forward to serving you again!
Great service! Everything arrived on time and carefully packaged. No damage. Turned out amazing!
Hi, Amy. Thank you for your feedback! We're happy to have met your expectations. If you ever need assistance or more floral beauty, we're here for you!
The ordering process was easy. The flowers arrived a day later than expected when purchased. But the site said this might happen and I received continuous emails telling me about the delay and arrival information. A few carnations were broken when they arrived. The flowers were beautiful and we were very happy!
Thank you for your feedback! We're glad the ordering process was smooth and you were happy with the flowers. We apologize for the delay and the few broken carnations. Your satisfaction is our priority, and you can always reach out to support@globalrose.com our team is at your service.
Most of the flowers did great but a few of them didn't do so well with our hot weather. So we had to throw a few of them…couldn't use them for our wedding. Still most of them were beautiful
Dear Denise. Thank you for your feedback! We're glad to hear that most of the flowers did well, though we're sorry about the few that didn't withstand the hot weather. We apologize for any inconvenience this may have caused, we take great care of them and then travel in refrigerated trucks for you to get them well when they arrive. If there's anything we can assist you with, please don't hesitate to reach out to our customer service at support@globalrose.com or use our live chat, our team is at your service.
Flowers come 6-8 hrs after stated delivery time. This is the 3 time for late service with. No explaination
Dear Reynold. The order was delivered on the expected date, though the delivery time is determined by UPS and Fedex, we're glad you got them on the delivery day. We apologize for any inconvenience and appreciate your understanding. Enjoy your flowers!
HOPEFULLY NO DELAYS OTHERWISE EXCELLENT
The flowers were nice,but not adding my text or some how was lost. Is just not right. My daughter didn't know who they came from!
Thank you for bringing this to our attention, Leroy. We are so sorry that our team missed the note for your flowers which would've made your experience with us so much better. The flowers themselves were diligently prepared and sent with love and we hope their beauty brought lots of joy and helped convey the message you intended. Thank you for your kind understanding and we hope to serve better next time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your wonderful review, Kendall. It's great that you took a chance on us and had a good experience. We're glad you loved the flowers and found the process easy. We look forward to serving you again with more floral beauty!