From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered Pink Calypso Mokara orchids. They don't last as long as the Red Mokara orchids which lasted 2 1/2 weeks. Exceptional
My flowers arrived on time and very fresh except the box was broken. I am sure it happened from the delivery people.
No issues with ordering process. I would order again in the future.
Thank you for your positive review! We're glad to hear that your order arrived as expected and that the process went smoothly. We look forward to serving you in the future!
Good service and good website experience for ordering our rose petals.
Thank you for your 5-star review! We're happy you had a good experience with our service and website. We look forward to assisting you with more orders in the future!
I have used global Rose multiple times, and would recommend them nine out of 10
Thank you for your feedback and for being a loyal customer! We're glad to hear you'd recommend us and appreciate your support. If there's anything we can do for you, feel free to let us know!
Beautiful selection but not packaged well enough for flowers to survive the trip.
Dear Daniela,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Thank you for sharing your pictures with us. We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
The shopping and delivery was on point but I was disappointed with the flowers. They wilted within hours and we're full of thornes
Dear Jimmell,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Thank you for sharing your pictures with us. We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
Did not expect the box 😂but it was romantic bc me and her had the moment where we laughed at all the roses it came in and put them in 3 vases one by one
Thank you for sharing, Cindia! We're glad our roses could bring some romance and laughter to your day. Our flowers always arrive in bunches of 25 stems and if you ever need assistance, let us know. We hope to be part of more special moments in the future.
Flowers arrived perfectly and can not beat the price, I will come back to update with pictures if I remember thank you
Thank you so much for the 5-star review! We're glad the flowers arrived perfectly. We'd love to see your photos! Thanks again, and we look forward to your next order.
I had a one day delay, but once the flowers arrived they were perfect.
Thank you for your feedback, Barbara! We apologize for the one-day delay. As part of our commitment, orders can arrive +/- 1 day from the scheduled date. We're so glad to hear the flowers were perfect upon arrival, and we hope to serve you again!
Some of the flowers looked yellowish and the color looked faded
Dear Diani,
We are very sorry that your order of Light Pink Roses didn't meet your expectations and we wish you had contacted us as soon as you received your order on Oct 08 so we could assist you in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
Please keep in mind that we explicitly state that our roses have 3-4 guard petals which are the outer petals that protect the inner petals of the bloom as they unfold. These guard petals may differ in color from the actual color of the rose. For example, white roses may have green guard petals, while pink roses have dark pink or yellow spots. These guard petals are often wilted or may have charred/black edges. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Awesome experience for first time order! Beautiful flowers!
Thank you for your kind words and for loving our flowers. We look forward to participating in many more special moments with you!
The second one of my orders was slightly delayed by 1 day, I got an email letting me know. You know when you order that there's a possibility of a 1 day delay and it was nice to be notified immediately, it gave me piece of mind.
Thank you for your feedback! Your satisfaction is important to us, and we strive to keep you informed and meet your expectations. We're glad you enjoy the quality and look forward to serving you again!
This is the second wedding ive used global rose to source flowers. Easy shopping & great prices. Shipping was on time & flowers are fresh!
Thank you for choosing us again for your wedding flowers! We're happy to be part of your special occasions and love to hear everything meets your expectations. We look forward to helping make more of your events beautiful!
Good quality delivered on time would definitely recommend. Took a while to bloom
Thank you for your feedback! We're glad you were pleased with the quality and delivery. Our flowers arrive fresh with closed buds, which is why we recommend scheduling the delivery 2-3 days before your event to ensure they're at their best. We hope to serve you again!
Thank you so much! This is my second time using your company, and it is truly the best!
Thank you for your kind words and for choosing us again! We're glad you've had such a great experience with our service. We look forward to serving you many more times in the future!
I dont have 50 words to say about anyting and you want me to write that many? I should just stop doing this and cancel. But i do like your site.
Thank you for sharing your thoughts! We're glad you like our site and appreciate your feedback. If you ever need assistance, don't hesitate to reach out.
The ordering and shipping process was straightforward. I was unhappy with one of my products and I worked with the company to get it rectified. Would order from them again.
Thank you for your feedback! We're sorry to hear one product didn't meet your expectations. We're here to help and are glad we could help resolve the issue. We're committed to ensuring our customers are satisfied and look forward to serving you in the future!
Not experienced in past orders was that delivery required signature acceptance or else the order would have to be picked up. With effort, I found that I could eSign in advance so that the roses would be delivered to my address even if I could not be present to "SIGN". They were!
Thank you for your feedback and patience! We apologize for any frustration with the delivery process. We are glad you were able to sign and receive your roses. Please note that we can also request FedEx for signature release if you need to. We're always here to help make your experience smoother and hope to serve you again!
Had difficulty paying with my account because I could not change my mobil number. Had to check out as a guest.
Even though I couldn't speak with a live person they were very efficient with emails
Thank you for your 5-star review! We're glad our communication was efficient and helpful, you can always use our live chat and one of our agents will assist you. Your satisfaction is our top priority, and we're at your service!
Order arrived with 2 dead flowers. 19 more have died since it got here this morning. No call or knock on door and no one got my signature on anything.
Dear Leah,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and for sharing your experience! We're glad the Pink Calypso Mokara orchids arrived in excellent condition. We apologize that they didn't last as long as the Red Mokara orchids. Your feedback is important, and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!