From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Delivery delayed and missed a birthday surprise. Black flowers were staining things they touched
My experience was excellent, we picked out 4 different roses, two kinds of eucalyptus, ruscus,
And baby's breath for a DIY wedding. The flowers were top notch quality and absolutely beautiful. The flowers were received two days before the wedding, wrapped professionally so they were in perfect shape when delivered to us. DIY wedding is a lot of work but if you have a budget this is definitely the route to go, it is an affordable way to do a wedding. My daughter was so happy everything turned out wonderful.
Thank you
Thank you for sharing your wonderful experience with us! We're glad everything arrived in great condition and you were pleased with your order. We loved hearing that your daughter was happy with how it turned out. Thank you for choosing us and we look forward to serving you again!
It was delivered so quickly and well packaged. Flowers came fresh and were tightly bloomed. Opened up in 2 days and were perfect.
Thank you! It's great to know they bloomed beautifully just in time. We appreciate your support and look forward to serving you again!
Great experience and got the flowers as needed! Great quality!
It's great that the flowers met your needs for the destination wedding and you enjoyed your experience with us. Your satisfaction is our priority, and we look forward to serving you again.
The service was good. I am entering though extra text to qualify for the 50 word limit. So this is why the text reads not great.
Thank you for your feedback! We're pleased to hear that you found our service good. If you ever need assistance please don't hesitate to reach out. Our team is at your service!
Roses arrived a bit dried out - my wife tried to soak them in a tub but didn't quite solve it.
Dear Henry,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
The roses arrived on time and in perfect shape. Just beautiful. Thank you!
Thank you for sharing, Angelina. Your satisfaction means a lot to us, and we look forward to providing you with beautiful flowers in the future!
Loved this addition to the wedding flowers. Shipping on time and in perfect condition
That's wonderful to hear! We're glad the flowers arrived on time and in perfect condition, adding something special to the wedding. We look forward to serving you on a future occasion!
I ordered blue hydrangeas to make my friend's bridal bouquet and the flowers arrived on time and were absolutely stunning.
We're so happy the blue hydrangeas arrived on time and were perfect for your friend's bridal bouquet. Thank you for the review and for choosing Global Rose!
Was easy to use came in on time. White roses where a disappointment but all greens and baby breaths were nice red roses where grade b
Thank you for your feedback! We're glad the greens and red roses met your expectations, but we're sorry to hear the white roses were disappointing. We appreciate your input and you can always reach out using our live chat or at support@globalrose.com if you need assistance!
My order arrived promptly on the picked day of delivery, however the colors were all off. My orange flower mix was more yellow than orange (only the Lilly's were orange). Calls Lillies were a deep plum, not burgundy. Pinky orange roses were yellow/orange. Disappointed that my arrangements didn't capture the essence due to the colors being incorrect.
Dear Therese,
Thank you for reaching out to us.
We are very sorry to hear that the flowers you received did not match your order. Please accept our apologies for any inconvenience this may have caused. Our top priority is to ensure your floral happiness, and we would like to investigate this matter thoroughly to prevent such occurrences in the future.
In order to resolve this issue promptly, we kindly request that you provide us with pictures of the flowers you received, including any stickers on the box that reference the color or variety. This information will greatly aid our investigation and allow us to address the situation appropriately.
Rest assured that we are committed to making things right and providing you with the product you initially intended to receive. We appreciate your cooperation in helping us rectify this unfortunate experience.
If you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated team is here to assist you every step of the way.
Best regards,
Federico
Thank you for the fast shipment and delivery. I needed it in Tim for my clients wedding, and was able to get it in time when I needed it. The price is reasonable. Will shop there again😊
Dear Tiffany. We're glad the flowers arrived on time and met your client's expectations. We appreciate your feedback and thank you for choosing GR. We look forward to serving you again!
Online ordering easy; flowers arrived on time; roses appeared very stressed. Day 2 in vase with water/powder supplement but did not perk up - turning down at the top of the stem - disappointed this time
Dear Virginia,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on October 14 so we could fix your issue in the best possible way. After investigating, we found 8 communications from you but unfortunately, none of them was regarding the quality of the flowers you received so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative.
Our team is at your service!
They petals were brown when I received them 2 days prior to my wedding day.
Dear Chardea,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
On time delivery and very efficient. Easy to navigate website. Flowers came fresh.
Thank you so much for your kind review! We're happy to have met your expectations. We appreciate your support and look forward to serving you again!
I couldn't be more impressed with the flowers we ordered for our wedding. They were absolutely beautiful. We ordered them Tuesday for a Friday wedding. They were really so beautiful!
Thank you for your kind words! We're happy to have been part of it and glad the flowers added beauty to your special day. Congratulations on your wedding, we hope to serve you in the future!
These were ordered for my wedding. They arrived wilted, dying and the wrong color.
Dear Laura,
We are deeply sorry to hear about your dissatisfaction with the roses you received. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you received your order on October 11 so we could have looked into your case and sent a replacement to be delivered on Saturday if necessary.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative.
Our team is at your service!
I bought flowers on a blue and creamy white theme: dark blue delphiniums, light blue hydrangeas, ivory white roses, and flower fillers. They were more than enough for 4 bouquets, one very large arrangement, and many smaller arrangements.
Thank you for your review! We're glad the flowers were perfect for all your arrangements. If you ever need more for future events, we're here to help!
Rose petals came in on time and as described. They looked beauttiful spread out over an aisle for my wedding.
Thank you for your feedback, Bekah! We're happy the rose petals arrived on time and were beautiful for your wedding. Your satisfaction is our priority, and we're honored to have been part of your celebration. Congratulations!
Ordering, delivery went perfect. Flowers were beautiful! Had questions, customer service responded promptly. Will definitely use again!
Thank you for your kind words! We're always happy to assist and hope your order meets your expectations. If you need anything, feel free to reach out. We're here for you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear James,
We are very sorry your experience was not the best while ordering with us.
Regarding the delivery times, we want to clarify that the order was delivered within our commitment time(+/- 1 day of the scheduled delivery date). However, we are sad the birthday surprise was missed.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Claims department