business logo of GlobalRose

GlobalRose

Overview

GlobalRose has a rating of 4.4 stars from 2,913 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.

service
56
value
60
shipping
60
returns
19
quality
58
This company responds to reviews on average within 1 day

Instant Feedback

5,187 reviews
How would you rate GlobalRose?
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New York
1 review
0 helpful votes
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Roses look grear
February 13, 2025

Wonderful place to order from for yall have very fast service and responses to any questions. I will start using your site on a regular basis'

Date of experience: February 13, 2025
Lina P. GlobalRose Rep
3 months ago

Thank you so much! It was a pleasure to provide you with fresh blooms, and we truly appreciate your support.

Florida
1 review
0 helpful votes
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Excellent
February 16, 2025

I order flowers from your company annually and they never disappoint! We gift our clients a rose every Valentine's Day and they always enjoy them. The flowers are beautiful and come nicely boxed. Always reliable Ang beautiful!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
3 months ago

Thank you for your continued trust in Global Rose! We're honored to be part of your annual tradition. Your satisfaction is our top priority and we look forward to making every Valentine's Day special for you!

Nevada
1 review
0 helpful votes
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Was stressing out but worth the wait
April 7, 2025

Loved the flowers! They were so beautiful and full of life each day that passed they kept getting more pretty

Date of experience: April 4, 2025
Lina P. GlobalRose Rep
4 weeks ago

We love that our flowers brought you joy and kept getting more beautiful each day. Your kind words mean so much to us!

California
1 review
0 helpful votes
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Anniversary Roses.
December 7, 2024

Looking forwards to next year. 55 BEAUTIFUL RED Roses from Global Rose for 55 years wedded bliss. On our First Anniversary I gave my sweetheart one rose which disappointed her. I asked her to stick around and she has!

Date of experience: December 19, 2024
Lina P. GlobalRose Rep
5 months ago

Hi John

We appreciate your kind words and your business. We hope to hear from you soon!

Have a great rest of your day.

Kind regards
Diana Leon

Nevada
1 review
0 helpful votes
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I did not receive the exact order.
February 11, 2025

I placed an order for various shades of pink as stated on the site but only received one shade of pink, otherwise I would have given it 5 stars.

Date of experience: February 11, 2025
Lina P. GlobalRose Rep
3 months ago

Thank you for your feedback! Our product details mention that orders may include 1 or more shades of pink, but variations are not guaranteed. We appreciate your understanding and hope to serve you again with beautiful blooms!

Texas
1 review
0 helpful votes
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2025 Carnations
February 12, 2025

The order arrived on time and neatly packed. The flowers didn't seem quite as fresh as they have in the past. We are hopeful that after trimming and being in water until Friday they will perk up. There were about a dozen blooms broken from stems, but out of 600 flowers, that's not too bad!
Thank you!
Rae Ann Gerken

Date of experience: February 12, 2025
Lina P. GlobalRose Rep
3 months ago

Thank you for your thoughtful review! We're happy to hear your order arrived on time and neatly packed. With appropriate care, we're confident your carnations will bloom beautifully. If you need further assistance, please don't hesitate to reach out!

Colorado
1 review
0 helpful votes
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100% Scammers
February 8, 2025

Scam company ruined valentines day took $100 payment out of my bank account sent me a email stating they cancelled my order because my payment didn't go through don't make the same mistake as me choosing this garbage no name business unless you like scams and pissed off girlfriends

Date of experience: February 8, 2025
Lina P. GlobalRose Rep
3 months ago

We are very sorry for this inconvenience. As mentioned in our communications, we can assure you that our business is not a scam. Your order was flagged due to a potential unauthorized use of the card and unfortunately, it was not cleared with the info you provided. Therefore, since the verification was not successful, our credit card verification services have canceled your order due to factors beyond our control. While the payment may appear on your credit card statement, a refund is being processed, and a full refund has been processed.

Norway
1 review
0 helpful votes
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It was a disaster
February 21, 2025

I wil never ever order flower from this website. Most of the flowers were flated and smashed with lots of broken head.

Date of experience: February 15, 2025
Lina P. GlobalRose Rep
2 months ago

We're truly sorry to hear about your experience. Customer satisfaction is very important to us, and while it's disappointing to hear that your flowers arrived in poor condition, we're glad we could make it right by processing a full refund for your order. If you ever have any concerns in the future, please don't hesitate to reach out!

Michigan
1 review
0 helpful votes
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Fast delivery, good price but the roses didn't last as long as expected
Fast delivery, good price but the roses didn't last as long as expected
Fast delivery, good price but the roses didn't last as long as expected

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 20, 2025
Lina P. GlobalRose Rep
2 months ago

Dear Diane,

Thank you for your feedback! We're glad to hear you were satisfied with the delivery speed and pricing.

Our roses are expected to last 7-10 days with proper care. If they did not meet this standard, please reach out to us at claims@globalrose.com so we can further assist you.

We appreciate your support and look forward to serving you again!

Best regards,
Global Rose Customer Service
www.globalrose.com
Follow us on Instagram!@globalrose

Texas
1 review
0 helpful votes
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Delivered on time and perfect condition
April 16, 2025

Easy order process and quality of the flowers were as stated. Delivered on time. Notices were sent with accurate information. I will order again

Date of experience: April 16, 2025
Lina P. GlobalRose Rep
3 weeks ago

Thank you for sharing your positive experience! We love to know that everything was as expected, and we look forward to serving you again!

North Carolina
1 review
0 helpful votes
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Beautiful large headed roses
April 8, 2025

Beautiful roses. Delivered on time. Have been using them for 10 years. Consistent quality roses direct from growers.

Date of experience: April 8, 2025
Lina P. GlobalRose Rep
4 weeks ago

Thank you for your review! We love that our large-headed roses continue to exceed your expectations. Your loyalty means a lot to us, and we're proud to deliver consistent quality your way. Thank you for choosing Global Rose!

Washington
1 review
0 helpful votes
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Stick with Costco
February 16, 2025

These Columbian roses did not impress. The shipped without water and each stem had black spots on the petals. Overall not worth the money. I normally get Columbian roses through Costco for twice the price and double the quantity that look superb.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
3 months ago

Sorry to hear that this order didn't meet your expectations. Just to clarify, all of our roses are sourced directly from Colombia, South America. We always strive for the best quality, but we didn't receive any claim from you regarding this. If you ever experience any issues, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!

New York
1 review
0 helpful votes
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These flowers are amazing!
January 1, 2025

These are some of the best roses I have ordered. I ordered them as a gift for someone and they loved them. I especially love that after placing them in water they opened up almost immediately!

Date of experience: January 1, 2025
Lina P. GlobalRose Rep
4 months ago

Thank you! It's always our goal to provide amazing flowers for your special moments. We appreciate your support and look forward to serving you again!

California
1 review
0 helpful votes
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Great service
April 21, 2025

On time delivery and roses met expectations. And nothing can beat the pricing compared to global rose

Date of experience: April 21, 2025
Lina P. GlobalRose Rep
2 weeks ago

We appreciate your 5 stars and feedback. We work hard to provide exceptional flowers and service!

California
2 reviews
3 helpful votes
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Very easy to order
December 7, 2024

Easy to order and received confirmation email very soon afterwards, I received an email update approx 5 business days prior to ship date to advise of forthcoming delivery. Received further email to let me know the date of actual delivery to my home. Overall great service, wonderful roses, at a very reasonable price.

Date of experience: December 7, 2024
Lina P. GlobalRose Rep
5 months ago

Dear Barry, thank you very much for your review! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com

Our team is at your service!

Alabama
1 review
0 helpful votes
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Always a Pleasure
February 27, 2025

I order with Global Rose every year and I am always pleased with the variety of beautiful colors and quality of roses I receive.

Date of experience: February 27, 2025
Lina P. GlobalRose Rep
2 months ago

Thank you so much, Brandy! We're glad you enjoy our variety and quality every year. It's always a pleasure to serve you, and we look forward to your next order!

New Jersey
1 review
0 helpful votes
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Roses were not fresh at all, was very disappointed to have someone call me that first received them that the roses were not fresh and in good condition. This was a valentines gift so I was kind of upset but maybe I just got a bad batch.

Date of experience: February 14, 2025
Lina P. GlobalRose Rep
2 months ago

Dear Marcus,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 13 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!

Alabama
1 review
0 helpful votes
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The ordering process was easy and the product arrived when promised. The petals were packaged nicely and the petals were a beautiful addition to mu daughter's wedding.

Date of experience: March 22, 2025
Lina P. GlobalRose Rep
1 month ago

Thank you for your kind review and for choosing Global Rose for your daughter's wedding. We're glad that our petals added that perfect touch. Your satisfaction is our goal!

North Carolina
1 review
0 helpful votes
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Beautiful roses
March 16, 2025

2 sets of 25 roses for my 50th - still thriving after a week. Roses were similar but not exactly the same color.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Lina P. GlobalRose Rep
2 months ago

Dear customer,

Thank you for reaching out. We understand your concern regarding the color of your flowers and sincerely apologize if they were different from what you expected.

Since flowers are natural products, their color intensity can vary due to factors such as sunlight, rain, and soil nutrients. Additionally, monitors display colors differently, meaning what you see on-screen may not always perfectly match the flowers in person. While we strive to make our photos as accurate as possible, slight variations are inevitable.

We truly appreciate your understanding, and please let us know if there's anything else we can assist you with.

Best regards,
Global Rose Customer Support

California
1 review
0 helpful votes
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I will definately purchase again
February 16, 2025

I will definitely purchase again the quality was perfect for my event.
The shipping was my only issue. They did not deliver on the 13 as requested. Instead saying they could not find my house... sadly ups has never.had an issue.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
3 months ago

Thank you for your feedback! We're glad your flowers were delivered within our commitment time frame, even though the shipping wasn't perfect. If you ever need assistance, we're here for you. We appreciate your business and look forward to serving you again!