From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I sent these to my shorty in Cali to let her know how much I appreciate her and she loved them.
It was a very different but not complicated purchase
Thank you, your satisfaction is our priority, and we look forward to serving you again.
They were beautiful and lasted in the box but kept in a cool place with water till the day of my sister's service. I had 1 bud broken off the stem I know it happened during shipping. I made her arrangements the day before and they all bloomed just enough to look so beautiful. I went to the grocery store to buy her filler flowers for the arrangements. Came out so beautiful
Thank you for sharing your experience! We're glad the sunflowers brought beauty to your sister's service. We apologize for the broken bud and truly appreciate your understanding. It warms our hearts to know the arrangements turned out lovely.
Ordering process was quick and easy, and would definitely order from here again.😌
Thank you so much for considering us and sharing your experience. We would be happy to help you again anytime.
They send flowers that are still bulbs and they last so much longer than anything you can buy at a flower shop.
Thank you, Kevin! Our goal is to provide long-lasting blooms, and we're happy they met your expectations. We look forward to serving you again!
There still wasn't a card with the flowers. Needed to be fixed. There usually isn't a card ever or I received someone else's card with my order
I know you claim they you have one day before and one day after for roses to be considered on time, but unfortunately my wife birthday was on January 10th, Roses came on the 11th. Anti climatic for the effect I was hoping for. Very disappointed
Thank you for reaching out! We are excited about your order and will reach out directly via email to make sure you never miss a coupon again. If you ever have questions while placing an order, we recommend you ask for help in our ONLINE CHAT. A Real-time agent will be excited to help you!
Some of the (12) roses were already wilting when we opened the box.
Dear Justin,
Thank you for your review, and we sincerely apologize for the condition of the roses you received. We strive to provide our customers with fresh and beautiful flowers, and it's disappointing to hear that some of the roses were already wilting upon arrival.
We will be reaching out to you via email to initiate an investigation into this matter. To help us resolve the issue, please provide pictures of the affected roses. We want to ensure that you are satisfied with your purchase and will do our best to offer a suitable resolution.
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Claims department
Your company was the only one that had red roses in large quantities before the Holidays. And they were able to send them quickly. Fresh, beautiful, they lasted a very long time. Thank you very much!
We're glad to provide the red roses you needed and appreciate your kind words. Thank you for your review and for choosing Global Rose!
UPS certainly made us nervous, but they delivered it in time before the event started. The flowers are great! Thank you
I was so happy that my roses arrived early for my birthday however the roses are different from the roses I received last year. I'm kind of disappointed but they are still beautiful.
Dear Fonda,
Thank you for sharing your experience with us, and happy belated birthday! We're delighted to hear that your roses arrived early and added a touch of beauty to your special day.
We're sorry to learn that the roses didn't meet your expectations compared to the ones you received last year. While the variety may vary slightly due to seasonal changes or availability, we always strive to deliver fresh and beautiful blooms.
To better understand your concerns and ensure we meet your expectations in the future, we'd love to hear more about the differences you noticed. Please feel free to reach out to us directly at claims@globalrose.com
Thank you again for your feedback—it helps us improve and continue bringing joy to our customers. We hope to serve you again soon!
Warm regards,
Global Rose
Fully satisfied, would order again. I believe this is my 2nd time ordering from here. Again, really reliable!
Thank you for your 5-star review! We're glad you're satisfied with your order and appreciate your trust. We hope to continue providing you with fresh beautiful blooms!
The arrived I cut them and used the flower powder enclosed the they perked up a bit and then I watered the next day. The third day they started to droop. I took them out cut a half an inch off them again new water they perked up a little bit and then by the fourth day I threw them up.
Dear Doug,
Thank you for sharing your experience with us. I'm sorry to hear that the flowers did not last as long as expected despite your care efforts. We understand how disappointing this can be, and we truly value your feedback.
While it's not common for our flowers to lose their freshness so quickly, factors such as transit conditions or environmental factors can sometimes affect their longevity. We will review this issue internally to ensure we maintain the high standards our customers deserve.
In order to investigate this issue, we will reach out via email in order to open an investigation.
Thank you for your honest feedback—it helps us improve. We hope to have the opportunity to serve you better in the future.
Best regards,
Claims department
It was okay this time, came a day later, the first time I ordered roses were a better quality
Thank you for your feedback! Our commitment time frame states that you can receive your order +/- 1 day of the scheduled date. We appreciate your support and are here to help you further if needed. Please don't hesitate to reach out at support@globalrose.com our team is at your service.
If I could put 0, I would.
Never buy here flowers. They deliver trash instead. Ruin birthday gift totally.
When I started to contact customer support regarding the trash I received, they asked me to make a photo of each flower stem they sent (I ordered hundred of them).
Attaching photos of this $#*!.
NEVER BUY HERE FLOWERS! SAVE YOUR TIME AND MONEY!
Dear Yevhen,
Thank you for sharing your feedback. I am truly sorry for the disappointment and frustration you experienced with your recent order. We understand how important your flowers were as a birthday gift, and it's clear we did not meet your expectations,
To address your concerns, as we specified earlier, we have already issued a full refund for your order. Regarding our request for a photo, we asked for one frame showing all the damaged flowers to understand the issue better and improve our processes. I apologize if this request caused additional frustration.
Your feedback is invaluable, and we are reviewing this case with our team to ensure such situations are handled more smoothly in the future.
If there's anything else we can do to assist you, please don't hesitate to let us know. Thank you for bringing this to our attention, and we hope to regain your trust in the future.
Best regards,
Claims department
I didnt know the flowers were coming from Columbia. I assumed the company would have used a local florist closer to home.
Thank you for your feedback! Our warehouse is located in Miami, but our flowers are grown and shipped directly from South America to ensure the freshest, highest-quality blooms for our customers. We appreciate your understanding and support!
I am always satisfied with GlobalRose's products. I can count on them to provide good quality flowers at a fair price. What's more, the flowers arrive quickly and are fresh and packaged securely to avoid damage, so I don't have to worry about them arriving broken..
Thank you for your review, Lisa! We love to hear you find us dependable and that our flowers meet your expectations. We look forward to continuing to provide you with fresh, high-quality blooms.
Very easy to proceed the order, overall good experience, fast shipping, roses were fresh
Thank you for your kind review! We love to have met your expectations and hope to continue serving you with fresh flowers and excellent service.
Ordering was easy and flowers delivered on time. Rest of reviews is just to fit 50 characters.
Thank you! Your satisfaction is our priority and we appreciate your support.
Mom got to see her flowers for her funeral before she passed and she said "beautiful". So happy they arrived before the funeral
Thank you for sharing, Bette. We're deeply honored to have provided flowers that brought your mom joy. Our thoughts are with you and your family during this time.
Flowers were awesome and will definitely order again. Thank you
Thank you for your review. We're glad you loved the flowers, your satisfaction means the world to us!
The roses were left outside on a day with below freezing temperatures. They were not insulated in any way nor was I notified of a delivery time or that they had been delivered. You need a new system! Will you replace them?
Dear Martha,
Thank you for sharing your experience, and I sincerely apologize for the issues you encountered with your recent order. We strive to ensure every delivery meets our high standards, and I'm sorry to hear about the condition of the roses upon arrival.
As part of our system, we provide tracking numbers to our customers via email so they can monitor the status and delivery of their packages. We encourage our customers to check the tracking details to anticipate delivery and ensure the package is received promptly. However, I understand that this process may not have worked as expected in your case, and I deeply regret the inconvenience this has caused.
To address this matter, we will contact you directly via email to investigate the issue further and discuss a resolution.
Thank you for bringing this to our attention, and I hope we can resolve the situation to your satisfaction.
Best regards,
Customer Service Global Rose
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy the flowers helped. It's wonderful to know they were loved. Thank you for sharing your positive feedback and for choosing GR!